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2nd Line Support

Posted 9 March by Poole & Partners Ltd Easy Apply Ended

A global media and advertising group that owns prestigious advertising agencies in London is looking for 2nd Line Support with Mac experience.

This position is working onsite for one of their high profile media agency's in Central London.

Perfect for someone who...

  • Has 1st/2nd line / service desk experience in a Windows and Mac environment
  • Enjoys working in a sociable environment - personality and team fit is very important
  • Would like a position with opportunities to grow and develop - this is part of a 50+ IT service Department

Background / Experience

  • Windows and Mac experience is essential
  • A good understanding of networking, patching
  • A good understanding of telephony and user equipment configuration
  • An advanced level of ability in supporting Microsoft Word, Excel, PowerPoint and Internet Explorer
  • Working knowledge of Microsoft Active Directory
  • Background in a 1st/2nd line role / Service Desk
  • Supported 500+ users
  • Excellent communication skills

Reference: 34649872

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