Violence and Aggression (Wales)
This module is intended to assist NHS staff in Wales in managing the risk of violence and aggression at work
Reed Training Professionals
Summary
- Certificate of completion - Free
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Overview
The aim of this e-learn is to help NHS staff in Wales to identify policies, procedures and documentation which can help to effectively manage the risk of violence and aggression.
The content covered is aligned to the Skills for Health framework, specifically Module A 'Induction and Awareness Raising'.
Description
There are occasions where staff within the healthcare sector can experience verbal and physical abuse from service users, other staff or visitors. It is an important aspect of your role within the NHS to understand the risks and also manage and de-escalate those risks.
Upon completion of this e-learn, you will be able to:
- Define the terms "violence" and "aggression"
- Demonstrate knowledge of your responsibilities as a professional
- Demonstrate an awareness of the staff support mechanisms available within the organisation and how to access this service
Who is this course for?
This course is recommended for NHS staff working in Wales. If you are working in Scotland or England then we do have courses that are better suited to you so please get in touch.
Requirements
There are no formal requirements to sign up for this course.
Career path
This course is ideal for anyone who is or will be working within the Health, Social and Community Care industry, specifically in Wales and will improve your professional understanding of the subject.
Questions and answers
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Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.