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Travel and Tourism & Hospitality - Concierge - CPD Approved Training
Cambridge Open Academy

Big Sale Event | CPD Accredited | Interactive Learning Materials | Gift: PDF Certificate + 1 Free Course | Updated 2025

Summary

Price
£25 inc VAT
Study method
Online
Duration
7 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
20 CPD hours / points
CPD What's this?
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Assessment details
  • Mock Exam & Final Exam (included in price)
Additional info
  • Tutor is available to students

Overview

**2 in 1 Travel and Tourism & Hospitality - Concierge - CPD Approved Training bundle**

Do you love to travel? Imagine turning that passion into a rewarding career and becoming a sought-after concierge, orchestrating unforgettable experiences for guests. This CPD-approved course equips you with the knowledge and skills to excel in this dynamic field.

Learning Outcomes:

  • Gain a comprehensive understanding of the evolving dynamics in the travel and tourism sector, exploring topics such as tourist destinations in the new normal world and effective marketing strategies.
  • Develop enhanced communication skills crucial for success in the tourism industry, emphasising customer satisfaction and service excellence.
  • Acquire knowledge in Customer Relationship Management (CRM), delving into its applications within the travel and hospitality context.
  • Explore the intricacies of human resource management tailored to the unique demands of the travel industry.
  • Learn crisis management strategies and visitor attraction techniques, vital for navigating challenges in the tourism landscape.
  • Understand the nuances of effective transport management, a critical aspect of successful travel operations.
  • Explore the concept of sustainable tourism and its significance in the context of contemporary environmental concerns.

This Travel and Tourism & Hospitality - Concierge - CPD Approved Training Bundle Consists of the Following Courses:

  • » Course 1: Travel and Tourism
  • » Course 2: Hospitality - Concierge

Certificates

Certificate of Completion (PDF)

Digital certificate - Included

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.

Assessment details

Mock Exam & Final Exam

Included in course price

CPD

20 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Embark on a captivating journey through the realm of Travel and Tourism & Hospitality with our CPD-approved training. Delve into the intricacies of tour operations, travel retailing, and the innovative approaches demanded by the new normal. From mastering marketing strategies to honing communication skills, each module is crafted to equip you with the knowledge required to navigate the dynamic tourism landscape. Navigate the challenges of human resource management, crisis response, and sustainable practices, all essential facets of the tourism industry. Join us on this intellectual exploration, as we dissect Brexit's impact, campaign for public awareness, and address critical issues in travel and tourism. Elevate your understanding and become a proficient player in the fascinating world of tourism.

Join us on this transformative journey; the world of tourism awaits your exploration.

Course Curriculum:

  • Lesson 01: Travel and Tourism: An Introduction
  • Lesson 02: Understanding Tour Operations and Travel Retailing
  • Lesson 03: Tourism Products and Services
  • Lesson 04: Tourist Destinations in the New Normal World
  • Lesson 05: Effective Marketing in Travel and Tourism
  • Lesson 06: Enhancing Communication Skills
  • Lesson 07: Customer Satisfaction and Service
  • Lesson 08: CRM - Customer Relationship Management
  • Lesson 09: Managing Human Resources in Travel Industry
  • Lesson 10: Crisis and Visitor Attraction Management
  • Lesson 11: Effective Transport Management
  • Lesson 12: Sustainable Tourism
  • Lesson 13: Campaigns for Public Awareness
  • Lesson 14: Brexit and the Tourism Industry
  • Lesson 15: Contending with Travel and Tourism Issues

Who is this course for?

  • Aspiring professionals seeking an in-depth understanding of the tourism industry.
  • Current tourism professionals aiming to enhance their knowledge and skills.
  • Individuals interested in the evolving dynamics of travel and tourism.
  • Anyone looking to delve into the world of tourism and hospitality.

Career path

  • Hotel Concierge – £18,000 to £28,000 per year

  • Guest Relations Officer – £20,000 to £32,000 per year

  • Tourism Coordinator – £22,000 to £35,000 per year

  • Travel Consultant – £20,000 to £33,000 per year

  • Hospitality Manager – £28,000 to £45,000 per year

  • Resort Operations Executive – £25,000 to £40,000 per year

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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