Training and Development in the Hospitality Industry
University of Derby Online Learning
Summary
- Certificate of completion - Free
Overview
This online professional development course offers a useful insight into the learning, training and development needs within the hospitality industry. You will learn how to identify training cycles and distinguish between the different training needs at organisational, department and individual levels.
Course media
Description
The course is made up of four units which cover an introduction to training and the design, management and evaluation of a training programme. By watching industry specific training videos, reading case studies, completing reflective exercises and reading extracts from texts and journals you will build your theoretical knowledge and practical skills that you can then customise to meet your organisation's needs.
You will explore the significance of establishing constructive and positive working relationships with new employees while introducing you to training and development needs for building and retaining an effective team.
After successfully completing all four units you will be awarded an E-certificate of Completion from the University of Derby and for each unit you complete you will also receive a digital badge, recognising your efforts for each stage of the course.
This course is open to start now.
For more information about the course, please contact us.
Who is this course for?
This course is suited to General managers, Independent restaurant owners/ managers, Managers and Supervisors, Restaurant staff, Staff in food and beverage departments in hotels, Sommeliers, Restaurant trainers, Head waiters/ maitre’d, Hospitality and culinary arts teachers, Teaching/ training assistants and students studying a subject relating to hospitality, events and restaurant operations.
Requirements
You will need to have an understanding of the English Language and the ability to study in English.
Questions and answers
Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.