Top 25 Postal and Courier Services KPIs of 2011-2012 E-Book
The KPI Institute
Summary
Overview
- Category: Research reports
- Product ID: sK0128731
- Publication date: November 1, 2012
- File format: PDF
- Download size: 12.2 MB
- Pages: 76
The Top 25 Postal and Courier Services KPIs of 2011 - 2012 report contains a thorough analysis on the most popular Postal and Courier Services KPIs in 2011-2012, selected by the number of views they received from the smartKPIs community.
Course media
Description
About Postal and Courier Services as an Industry
Postal and Courier Services refer to postal and courier activities, such as pick-up, transport and delivery of letters and parcels under various arrangements. Local delivery and messenger services are also included. KPIs in postal and courier services measure the efficiency in operations and customer satisfaction with delivery.
Postal and Courier Services sub-categories on smartKPIs are:
- Mail Processing;
- Postal Delivery Efficiency;
- Postal Network;
- Postal Delivery Optimization;
- Postal Service Costs.
Highlights:
Provides essential information on the top 25 KPIs of 2011-2012 which are necessary for assessing and optimizing your performance in the Postal and Courier Services sector. The top five KPIs are:
- # Transit time
- % Transport capacity utilization
- % Shipment traceability
- $ Fuel cost
- # Turnaround time
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