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The Executive PA


Pitman Training Watford

Summary

Price
£470 inc VAT
Study method
Classroom
Duration
2 days · Full-time
Qualification
No formal qualification
CPD
12 CPD hours / points

Location & dates

Location
Address
Pitman Training City EC2
Salisbury House, London Wall
City Of London
London
EC2M5QQ
United Kingdom
Address
Pitman Training Manchester,
2nd Floor, Richmond House, Bloom Street
MANCHESTER
Lancashire
M13HZ
United Kingdom
Address
Pitman Training Oxford Circus
50 Margaret Street
West London
London
W1W8SB
United Kingdom

Overview

This seminar is run on a one or two-day basis and takes an in-depth look at the role of the Executive PA and the importance of this role in any organisation. It is most appropriate for those who have recently been promoted to the role of PA or who wish to progress to a more senior level in the future.

CPD

12 CPD hours / points
Accredited by The CPD Certification Service

Description

During this seminar, you will gain greater understanding of the role of the Executive PA, how to manage situations and communicate effectively. You will also learn how to take on the role and responsibilities of an Executive PA. One of the key objectives is increased work effectiveness through better understanding and application of the key responsibilities involved in this important job role.

Topics covered during this seminar include;

  • Identifying the key areas for development in this job role, thus increasing the contribution made to the company
  • Managing your boss successfully; making relationships work; and the importance of communication
  • Developing personal management skills; prioritising tasks; understanding time management; delegating successfully; problem solving
  • Effective communication; learning how to be assertive and stay in control; using the telephone effectively
  • Preparing and giving a presentation
  • Creating a good first impression
  • Becoming business aware
  • Developing a personal action plan.

On completion of the seminar, you will get a workbook with exercises, individual notes, reference material and a personal action plan to ensure that the skills learnt on this course will be successfully applied in the workplace.

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.