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Telemarketing Course – Using the Telephone as a Sales Tool

Blue Mountain

Summary

Price
£150 inc VAT
Or £50.00/mo. for 3 months...
Study method
Online
Duration
Self-paced
Qualification
No formal qualification

Overview

Telephones have been a major part of sales tactics and techniques with many businesses using them to communicate directly with their current and prospective customers. Companies who deal with sales directly usually handle enquiries, give quotes, take orders, and close sales negotiations over the phone which provides a distinct advantage to any organisation who utilises them.

Description

Some phone calls can be negative or leave a negative impression, so it is important to evaluate how you use the phone and where it fits into your sales and marketing.

This course will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your success as a salesperson.

KEY LEARNING POINTS

  • Work out your pre-determined emotions towards making sales calls by telephone with the pre-course assignment
  • Warm up your sales approach to improve success with cold calling
  • Identify ways to make a positive impression
  • Identify negotiation strategies that will make you a stronger seller
  • Create a script to maximise your efficiency on the phone
  • Learn what to say and what to ask to create interest, handle objections, and close the sale

ADVANTAGES OF THIS COURSE

  • Utilise the phone as a direct and effective source of sales
  • Boost your ROI and sales
  • Improve your success and commission
  • Implement the knowledge you learn as soon as you finish the course
  • Recommended reading list provided so you can continue to build on the foundations that you’ve set out

Course completion certificate included.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

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An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Sales
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