Storyals Real Life Microsoft 365 Course for Frontline Workers

Microsoft 365 holds the key to a new way of working - a true digital workplace, accessible from anywhere on any device. But many people who have a Microsoft 365 subscription continue to work the way they always have.

This course is unlike any other traditional e-learning course you have come across before. In this course, you will be taken on an eye-opening journey through the Microsoft 365 jungle, guided by Productivity Expert and ex-Microsoft employee Ulrika Hedlund. In a unique concept of story-based tutorials, you will see real-life scenarios of "what you need to know" to effectively use these tools to work smarter.

Story-based courses for Frontline workers designed to inspire and educate people that work in the frontline, such as shopkeepers, factory workers, electricians, plumbers, and many more.

• Get to know your digital productivity tools 26:33

  • 1: Get to know your digital productivity tools in Microsoft 365 12:25
  • 2: Find new digital ways to improve customer service using Microsoft 365 11:08
  • 3: Quiz: Get to know your digital productivity tools 03:00

• Work safely with your digital tools 17:36

  • 4: Work safely with your digital tools 11:36
  • 5: Quiz: Work safely with your digital tools 06:00

• Connect and communicate wherever you are 37:52

  • 6: Connect and communicate wherever you are using Microsoft Teams 16:48
  • 7: Enrich your daily communication using Microsoft Teams 13:04
  • 8: Quiz: Connect and communicate wherever you are using Microsoft Teams 08:00

• Work better together digitally 30:46

  • 9: Work better together digitally using Microsoft Teams 14:17
  • 10: Improve team efficiency with new apps in Microsoft Teams 11:29
  • 11: Quiz: Work better together digitally 05:00

• Access your email from anywhere 32:40

  • 12: Access your email from anywhere using Outlook 16:00
  • 13: Be productive on the go using Outlook and To Do 12:40
  • 14: Quiz: Access your email from anywhere 04:00

• After this course, you will have a full understanding of how the tools in Microsoft 365 can effectively be used in real life.
• You will get introduced to modern cloud-based apps like To Do, Whiteboard and Microsoft Teams.

• You will know how to access your Microsoft 365 digital workplace from anywhere on any device.

• You will be able to work smarter with cloud-based documents using Microsoft Teams, OneDrive and SharePoint and understand when to use what.

• You will be able to master the ins and outs of Microsoft Teams to effectively communicate and meet online.

• You will know how to enhance teamwork using channels in Microsoft Teams and modern apps like Planner.

• You will be able to take better control of your inbox by leveraging email management best practices and by knowing how to effectively use Outlook across devices.

• You will see how you can use modern tools like To Do across devices to keep track of your daily activities.

• You will know how to get better organized using digital notebooks in OneNote - saved to the cloud and accessible from anywhere.

• You will be able to use Sway and PowerPoint effectively to tell powerful stories.

• For Frontline workers using Microsoft 365 in their organization.
• New and existing users of Microsoft 365 who primarily use mobile devices in their digital workplace.

• The course is based on the assumption that you have a Microsoft 365 subscription where you can use the apps on a computer, the web and the mobile. But even if you have another type of license, you will still benefit from learning about the many apps covered in this course.
• Users who have Microsoft 365 on a mobile device (iOS or Android) will benefit the most from this course.

We make sure students have the essential skills required to work effectively in the modern workplace in an organization using Microsoft 365.

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Reed Courses Certificate of Completion

Digital certificate - Included

Storyals Certificate

Digital certificate - Included