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Salesforce 2015: Power User

South London College

Summary

Price
£239 inc VAT
Or £79.67/mo. for 3 months...
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
CPD
12 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

Did you know that SalesForce is the most popular CRM in the world? A CRM system will help you to keep your customer’s details up to date, allows you to keep track of business interactions, and manage the accounts of your customers. Therefore, it will help you to gain and keep new customers. This excellent SalesForce 2015: Power User course covers all aspects of SalesForce use from beginner’s level operation to advanced skills for experienced users. Some of the topics included in this course are: contact management, sales force engage, sales collaboration, marketing automation, sales data/reporting and much more.

CPD

12 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Course Objectives

  • Understand how to navigate SalesForce
  • Learn to work with the SalesForce system
  • Understand SalesForce admin and solutions

Course Curriculum

  1. Intro to Salesforce Automation
  2. Working with The Salesforce System
  3. Salesforce Solution
  4. Salesforce Admin
  5. Migrating to Salesforce
  6. Course Conclusion
  7. Mock Exam
  8. Final Exam

Course duration

From the date you purchase the course, you will have 12 months access to a personalised online study platform. The course is designed so you can go at your own pace and can complete the course in stages, revisiting at any time.

Method of assessment

Learners will be assessed by online multiple choice exam at the end of the course. The exam is marked instantly, so you will know how you have done straight away.

Certification

Upon successfully completing the course you will be awarded a SalesForce 2015: Power User certificate.

Course description

This online course is comprehensive and is designed to cover the topics listed under the curriculum.

Requirements

  • Learners should be age 16 or over
  • For practical purposes, learners will need to have a good grasp of English, Maths and ICT

Career path

  • CRM Business Analyst
  • Business Analyst
  • Digital Marketing Professional
  • Customer Relations Management

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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