SalesForce 2015: Power User

With SalesForce being the most popular Customer Relations Management CRM system in the world, having a strong base of knowledge in SalesForce not only enhances your marketability but also gives you skills that will allow you to be more efficient in day to day use of the software. This course covers all aspects of SalesForce use from beginner’s level operation to advanced skills for experienced users. Some of the topics included in this course include; contact management, sales force engage, sales collaboration, marketing automation, sales data/reporting and much more. Learn how to master the worlds best CRM with this course!

Course Description:

This online training course is comprehensive and designed to cover the key topics listed under the curriculum.

Course Curriculum

1: INTRO TO SALESFORCE AUTOMATION

1. Course And Instructor Introduction

2. What Is Salesforce Automation

3. Sales Force Automation System Overview

4. Why Salesforce

2: WORKING WITH THE SALESFORCE SYSTEM

1. Creating Accounts And Contacts

2. Creating Leads And Opportunities

3. Sales Process

4. Leads Through Social Channels

3: SALESFORCE SOLUTION

1. Core Problems

2. Managing Accounts

3. Badges And Campaigns

4. Custom Apps

4: SALESFORCE ADMIN

1. Introduction To RDBMS

2. Introduction To The Cloud

3. Introduction To Virtual Machines

4. Salesforce Development

5. Introduction To Building In The Cloud

6. Salesforce Set Up

5: MIGRATING TO SALESFORCE

1. Tasks To Complete Before Migration

2. Frequently Asked Questions

6: COURSE CONCLUSION

1. The Salesforce Solution

2. Conclusion

Course Duration:

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a certificate for SalesForce 2015: Power User.

Why Choose Us?

• Our courses represent outstanding value for money
• High quality e-learning study materials and mock exams.
• Each course is designed by industry experts, using an innovative interactive learning approach.
• Includes step-by-step guided videos tutorials.
• Benefit of applying NUS extra Discount Card.
• 24/7 Access to the Online Learning Portal.
• Anytime & Anywhere Learning.
• Recognised Accredited Qualification.
• Access Course Content on Mobile, Tablet or Desktop.
• Study in a user friendly, advanced online learning platform.
• Excellent customer service and administrative support.

• School Leavers
• Job Seekers
• Customer Relations Management

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

This training course will lead you to become a:

• CRM Business Analyst
• Business Analyst
• Digital Marketing Professional
• Customer Relations Management

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