Safeguarding Adults: Enquiry Officer - Virtual Training Course

This virtual course is specifically designed for individuals taking on the role of Enquiry Officer in safeguarding adults. Participants will gain the necessary knowledge and skills to conduct thorough investigations into safeguarding concerns, ensuring a comprehensive and sensitive approach to protecting vulnerable adults.

Topics Covered in the Course:

1. Introduction to Safeguarding Adults Enquiries:

   • Defining the role of an Enquiry Officer in the safeguarding process.
   • Understanding the significance of impartial and thorough investigations.

2. Legal Framework and Policies:

   • Exploring the legal framework and policies governing adult safeguarding enquiries.
   • Familiarising participants with relevant legislation and guidelines.

3. Roles and Responsibilities of an Enquiry Officer:

   • Clarifying the specific roles and responsibilities of Enquiry Officers.
   • Understanding the intersection between investigation duties and safeguarding practices.

4. Effective Communication and Interviewing Techniques:

   • Developing effective communication skills for conducting interviews.
   • Utilizing empathetic and sensitive interviewing techniques.

5. Recording and Documenting:

   • Establishing proper procedures for recording and documenting findings.
   • Maintaining accurate and comprehensive records of safeguarding enquiries.

6. Collaboration with Multi-Agency Teams:

   • Understanding the importance of collaboration with other agencies.
   • Building effective partnerships to enhance safeguarding efforts.

7. Risk Assessment and Management:

   • Conducting thorough risk assessments during safeguarding enquiries.
   • Developing strategies for risk management and prevention.

8. Report Writing and Analysis:

   • Crafting clear and objective reports on safeguarding enquiries.
   • Analyzing information to draw conclusions and make recommendations.

9. Confidentiality and Data Protection:

   • Balancing confidentiality with the need for information sharing.
   • Ensuring compliance with data protection regulations.

10. Whistleblowing and Reporting Mechanisms:

    • Establishing whistleblowing policies and reporting mechanisms.
    • Ensuring a safe environment for reporting concerns during enquiries.

This virtual course is suitable for groups of 4 or more individuals who are taking on the role of Enquiry Officer in safeguarding adults. It is designed for professionals, investigators, and individuals responsible for conducting thorough investigations into safeguarding concerns.

By the end of this course, participants will have gained the knowledge and skills required to conduct sensitive and comprehensive safeguarding enquiries, ensuring the well-being and protection of vulnerable adults. They will have a personalized action plan to apply effective enquiry officer practices in their specific roles.

This virtual course is suitable for groups of 4 or more individuals.