Skip to content
Retail Assistant and Retail management cover image

Retail Assistant and Retail management
Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Summary

Price
£159 inc VAT
Or £53.00/mo. for 3 months...
Study method
Online
Duration
768 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
80 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • Certificate of completion - Free
  • Certificate of completion - Free
Assessment details
  • Multiple Choice Questions (MCQ)/Assignment (included in price)
Additional info
  • Tutor is available to students

Overview

The retail industry remains a dynamic and evolving sector, employing over 2.9 million people in the UK and generating hundreds of billions in revenue annually. With customer experience now a major competitive edge, employers are actively seeking professionals who understand consumer psychology, visual merchandising, and customer-focused sales techniques. As fashion and lifestyle trends shift rapidly, skilled retail assistants and personal shoppers are vital to keeping brands relevant and profitable.

This QLS-endorsed bundle is ideal for those aspiring to become retail associates, store managers, fashion consultants, or personal shopper assistants. It’s especially suited for individuals looking to build careers in fashion retail, customer service, or retail leadership. Salaries in these roles typically range from £20,000 to £40,000+, with opportunities for advancement into higher-level management and merchandising positions.

Learners will gain key insights into fashion trends, visual display, consumer behaviour, and effective sales techniques. From retail psychology and team leadership to in-store design and health and safety, the curriculum equips learners with the skills to deliver exceptional customer service and drive retail performance.

Enrol today to kick-start your retail career with the expertise and confidence to thrive in a competitive, customer-driven industry.

Learning Outcomes

This unique bundle will help you to-

  • Acquire a deeper understanding of Fashion Store and Retail Assistant
  • Help you in achieving your career goal
  • Make you confident in your knowledge and skills
  • Be aware of the employment trends in related industries.
  • Adapt to an ever-changing industry

Achievement

Certificates

Certificate of completion

Digital certificate - Included

2 PDF CPD Certificate Completely free of charge.

Certificate of completion

Hard copy certificate - Included

2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Assessment details

Multiple Choice Questions (MCQ)/Assignment

Included in course price

CPD

80 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Fashion Store and Retail Assistant resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.

Course Curriculum

Course 1: Fashion Store/ Personal Shopper Assistant (Level 5 at QLS)

  • Module 01: Profession of a Personal Shopper
  • Module 02: Planning Advice
  • Module 03: Fashion and Trends
  • Module 04: Communication and Protocol
  • Module 05: Career Guidance
  • Module 06: Understanding Consumer Behaviour
  • Module 07: How to Make Your Shop a Magnet to Customers

Course 2: Retail (Level 4 at QLS)

  • Module 01: Introduction to Retail Associate
  • Module 02: Qualities of a Retail Associate
  • Module 03: Retail Psychology
  • Module 04: Importance of Consumer Behaviour
  • Module 05: The Importance of Communicating with Customers
  • Module 06: Taking Trends and Targeting Customers Effectively
  • Module 07: The Sales Process and Dealing with Customers at the Checkout
  • Module 08: Consumer Rights Act
  • Module 09: Introduction to Visual Merchandising
  • Module 10: In-Store Design
  • Module 11: Exterior Design
  • Module 12: Health & Safety for Retail Stores
  • Module 13: Management Skills for Leading Your Team

Certification

Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.

Who is this course for?

Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Fashion Store and Retail Assistant bundle.

Requirements

Anyone can enrol in this Training.

Career path

You will get a competitive edge and have access to a variety of employment prospects after completing this Fashion Store and Retail Assistant bundle.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Similar subjects: Retail management, Management, Retail
Related searches: Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.