Responsible Use of Social Media - Up to 10 delegates
Skillcast
Summary
Overview
With the rise of social media websites and explosion of communications tools, the way we communicate internally within the Company and externally with customers, suppliers and partners has evolved dramatically. Learn how to exercise due care and make appropriate use of social media.
In this course, you'll learn about how to use social media safely and responsibly.
Description
Learning Objectives:
- Appreciate the benefits and risks of using social media
- Use social media safely and professionally
- Explain and comply with the Company's Social Media Policy
Course Contents:
- What is Responsible Use of Social Media?
- Should you use social media?
- Getting started
- You make the call: Account types
- Your profile
- You make the call: Tweet or don't tweet?
- Joining discussions
- Question 1: Responding to hostile messages
- Question 2: Legal matters
- Question 3: Call centre
- Question 4: Responding to blog comments
- Exercise caution when exposing personal information
- Exposing personal information?
- Social engineering
- Survey: Online security threats
- Scam emails
- Protecting your information
- Constantly check your account's privacy settings
- Previewing your profile
- Summary
- Assessment
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.