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Responsible Use of Social Media - Up to 10 delegates


Skillcast

Summary

Price
£420 inc VAT
Study method
Online
Duration
Self-paced
Qualification
No formal qualification

Overview

With the rise of social media websites and explosion of communications tools, the way we communicate internally within the Company and externally with customers, suppliers and partners has evolved dramatically. Learn how to exercise due care and make appropriate use of social media.

In this course, you'll learn about how to use social media safely and responsibly.

Description

Learning Objectives:

  • Appreciate the benefits and risks of using social media
  • Use social media safely and professionally
  • Explain and comply with the Company's Social Media Policy

Course Contents:

  1. What is Responsible Use of Social Media?
  2. Should you use social media?
  3. Getting started
  4. You make the call: Account types
  5. Your profile
  6. You make the call: Tweet or don't tweet?
  7. Joining discussions
  8. Question 1: Responding to hostile messages
  9. Question 2: Legal matters
  10. Question 3: Call centre
  11. Question 4: Responding to blog comments
  12. Exercise caution when exposing personal information
  13. Exposing personal information?
  14. Social engineering
  15. Survey: Online security threats
  16. LinkedIn
  17. Scam emails
  18. Protecting your information
  19. Constantly check your account's privacy settings
  20. Previewing your profile
  21. Summary
  22. Assessment

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.