Receptionist : Reception Training

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Receptionist Training

Discover the key to mastering the art of reception with our comprehensive Receptionist: Reception Training course. This all-encompassing curriculum is specifically designed to equip you with the essential skills and knowledge to excel in any front-of-house role. Dive into modules covering vital areas like telephone skills, organisational techniques, customer service, and effective communication. Unlock your potential and become the welcoming face every business needs.

Our course blends the latest industry insights with tried-and-tested techniques to ensure your success in the competitive receptionist field. With a focus on valuable details, you'll be well-prepared to navigate a range of workplace challenges while improving your self-management, time management, and planning skills. The Receptionist: Reception Training course is your ticket to a rewarding career in an indispensable profession.

Learning Outcomes:

• Master business telephone etiquette and techniques.
• Efficiently manage mail services and shipping.
• Develop advanced organisational and planning skills.
• Enhance communication and customer service abilities.
• Improve time management and self-management strategies.

Additional Gift

• ➽ FREE Course 01: Time Management
• ➽ FREE Course 02: Minute Taking

Key Features

• Instant e-certificate
• Fully online, interactive course with audio voiceover
• Developed by qualified professionals
• Self-paced learning and laptop, tablet, smartphone-friendly
• 24/7 Learning Assistance

In this comprehensive Receptionist course, you will deepen your understanding of core receptionist skills, communication skills, key problem-solving techniques, self-management skills, time management skills, key receptionist techniques for working with time zones, and much more.

By the end of this Receptionist course, you will be able to manage Receptionist with excellence and professionalism. You will get a strong understanding of the Receptionist job and will help you grow further in your career.

Curriculum

• Module 01: Introduction
• Module 02: Business Telephone Skills
• Module 03: Mail Services and Shipping
• Module 04: Time Management
• Module 05: Record Keeping and Filing Systems
• Module 06: Organisational Skills
• Module 07: Communication Skills
• Module 08: Customer Service
• Module 09: Effective Planning and Scheduling
• Module 10: Core Skills Required
• Module 11: Self-Management (I)
• Module 12: Self-Management (II)
• Module 13: Time Management (I)
• Module 14: Time Management (II)
• Module 15: Organizing and Planning (I)
• Module 16: Organizing and Planning (II)
• Module 17: Communication (I)
• Module 18: Communication (II)
• Module 19: Additional Challenges

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping costs £3.99).

• Aspiring receptionists eager to enter the workforce
• Administrative professionals looking to refine their skills
• Customer service enthusiasts seeking career growth
• Office support staff wanting to broaden their knowledge
• Small business owners aiming to improve front-of-house operations
• Career changers exploring new opportunities

Anyone can take this course.

• Receptionist - £18-25k/year
• Office Administrator - £19-28k/year
• Executive Assistant - £25-45k/year
• Front of House Manager - £22-35k/year
• Customer Service Representative - £18-30k/year
• Personal Assistant - £25-40k/year

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included