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Receptionist : Reception Training

Free PDF Certificate included | Free 2 Courses | CPD Accredited | Free Retake Exam | Lifetime Access


Training Express Ltd

Summary

Price
£12 inc VAT
Study method
Online
Duration
1 hour · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Hard copy certificate - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

♔♔ Best Value of the Market: Get 3 Premium Courses Only at £12 with Free PDF and Hard Copy Certificates ♔♔

Receptionist Training

Discover the key to mastering the art of reception with our comprehensive Receptionist: Reception Training course. This all-encompassing curriculum is specifically designed to equip you with the essential skills and knowledge to excel in any front-of-house role. Dive into modules covering vital areas like telephone skills, organisational techniques, customer service, and effective communication. Unlock your potential and become the welcoming face every business needs.

Our course blends the latest industry insights with tried-and-tested techniques to ensure your success in the competitive receptionist field. With a focus on valuable details, you'll be well-prepared to navigate a range of workplace challenges while improving your self-management, time management, and planning skills. The Receptionist: Reception Training course is your ticket to a rewarding career in an indispensable profession.

Learning Outcomes:

  • Master business telephone etiquette and techniques.
  • Efficiently manage mail services and shipping.
  • Develop advanced organisational and planning skills.
  • Enhance communication and customer service abilities.
  • Improve time management and self-management strategies.

Additional Gift

  • ➽ FREE Course 01: Time Management
  • ➽ FREE Course 02: Minute Taking

Key Features

  • Instant e-certificate
  • Fully online, interactive course with audio voiceover
  • Developed by qualified professionals
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance

Corporate Training

  • Designed Specifically To Meet The Needs Of Corporate Training Programs
  • Industry-standard Course Lengths Aligned With Market Standards
  • Trusted By 10,000+ Businesses Worldwide
  • Boost Learning, Cut Costs
  • Strategic Alignment With Business Goals
  • Data-driven Insights And Industry Benchmarks To Adapt Training To Evolving Needs
  • Current & Relevant Content Regularly Updated To Stay Relevant

Certificates

Digital certificate

Digital certificate - Included

Once you’ve successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Resources

Description

In this comprehensive Receptionist course, you will deepen your understanding of core receptionist skills, communication skills, key problem-solving techniques, self-management skills, time management skills, key receptionist techniques for working with time zones, and much more.

By the end of this Receptionist course, you will be able to manage Receptionist with excellence and professionalism. You will get a strong understanding of the Receptionist job and will help you grow further in your career.

Curriculum

  • Module 01: Introduction
  • Module 02: Business Telephone Skills
  • Module 03: Mail Services and Shipping
  • Module 04: Time Management
  • Module 05: Record Keeping and Filing Systems
  • Module 06: Organisational Skills
  • Module 07: Communication Skills
  • Module 08: Customer Service
  • Module 09: Effective Planning and Scheduling
  • Module 10: Core Skills Required
  • Module 11: Self-Management (I)
  • Module 12: Self-Management (II)
  • Module 13: Time Management (I)
  • Module 14: Time Management (II)
  • Module 15: Organizing and Planning (I)
  • Module 16: Organizing and Planning (II)
  • Module 17: Communication (I)
  • Module 18: Communication (II)
  • Module 19: Additional Challenges

Accreditation

All of our courses are fully accredited, including this Receptionist : Reception Training Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Receptionist : Reception Training .

Certification

Once you’ve successfully completed your Receptionist : Reception Training Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Receptionist : Reception Training Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

This Receptionist : Reception Training Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Receptionist : Reception Training Course is ideal for:

  • Aspiring receptionists eager to enter the workforce
  • Administrative professionals looking to refine their skills
  • Customer service enthusiasts seeking career growth
  • Office support staff wanting to broaden their knowledge
  • Small business owners aiming to improve front-of-house operations
  • Career changers exploring new opportunities

Requirements

Learners do not require any prior qualifications to enrol on this Receptionist : Reception Training Course. You just need to have an interest in Receptionist : Reception Training Course.

Career path

After completing this Receptionist : Reception Training Course you will have a variety of careers to choose from. The following job sectors of Receptionist Course are:

  • Receptionist - £18-25k/year
  • Office Administrator - £19-28k/year
  • Executive Assistant - £25-45k/year
  • Front of House Manager - £22-35k/year
  • Customer Service Representative - £18-30k/year
  • Personal Assistant - £25-40k/year

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.