Reception and Admin Skills

UK Professional Development Academy LTD

Reception and Admin Skills Diploma (Level 5) – CPD Accredited

Reception and Admin Skills course is designed by a specialist by considering the need of both the job seekers and people already working in established businesses, which covers most of your professional needs in the field of Admin, secretarial & PA.

Reception and Admin Skills diploma course will help you to learn from scratch and take you to a higher level of professionalism. As you may know, office skills are important because possessing good office skills to establish trust and professionalism in the workplace. So, if you are looking to gain various office management and administration skills then this is your most desired course.

Are you new to online learning?

Don’t worry. Along with providing most professional courses, UKPDA also provides the most regular tutor support via online mediums and will guide you in every possible way to get most out of your online course. Further to this, assessments are really challenging, but interestingly, will not take much of your time. You will have to read through the provided study material and attempt the Multiple Choice Questions (MCQ’s) afterwards.

Reception and Admin Skills

To make it easy for the learners this Receptionist and Admin skills course is divided into various different modules and sub-modules in which you will learn executive and personal Assistant, business writing skills, Administration Communication Strategies, Customer Support, Organizational Skills, Admin Presentation Skills, Time Management, Telephone Etiquette, Basic soft skills and essential Micro-soft office.

Course Benefits

The following is included for online study with UK Professional Development Academy.

1. Courses / Training that best suit to Work Experience, Knowledge and Skills.
2. Self-paced Training/Courses to continue working while studying.
3. Self-Paced Courses to get free from the deadlines.
4. Course materials that include Training Manual, Mock Quizzes and Case Studies that challenge you to apply your knowledge that can be in PDF, Microsoft Word, Excel, PowerPoint format.
5. Assessment resources accessible through our online learning platform 24/7.
6. A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.

Course / Training Format

After successful enrolment, the learner will get access to UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime.

Training Manual contains several modules, each having specific knowledge and case study at the end. All the courses material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of the Training Manual.

Assessment:

After studying through the training manual, Learner will have to attempt Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 75%. You can retake the test in the case of not being successful at the first attempt.

Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test - Unlimited attempts).

All test(s) are online and are taken either through or after the course; these are included in the course price.

Duration:

The minimum time period to complete this training is 4 Weeks. But it is a self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study.

Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.