Professional Supervisor Training Course

Supervising others is a skill that has undergone a change in the information age and globalisation. Increase your skills, knowledge and information of professional supervision with this course!

Supervising others is considered to be one of the toughest occupations. Between dealing with your own time and activities, helping your colleagues take care of issues and finish assignments, and helping different managers, your day can fill up before you know it. This course will enable managers to end up being more productive. They will likewise turn out to be more capable of assigning, managing time, setting goals and desires (for themselves as well as other people), provide feedback, resolve conflicts, and regulate discipline.

Why choose us?

• Study in a user-friendly, advanced online learning platform;
• All the study materials are available in your student portal including videos tutorials.
• One of the most successful online education platforms in the UK.
• Affordable, engaging & high-quality e-learning study materials;
• You will have unlimited access to online learning platform in 24 hours a day, 7 days a week in 12 Months.
• Efficient exam systems for the assessment and instant result;
• The UK & internationally recognised accredited qualification;
• Access to course content on mobile, tablet or desktop from anywhere anytime;
• The benefit of applying for NUS Extra Discount Card;
• 24/7 student support.
• Technical supports and live chat service for your inquiries. This is very helpful for international learners.
• Excellent and flexible mentor supports by our team of experienced tutors/trainers via email.

COURSE CURRICULUM

Supervisor

Module One: Getting Started

• Workshop Objectives
• Pre-Assignment Review

Module Two: Setting Expectations

• Defining the Requirements
• Identifying Opportunities for Improvement and Growth
• Setting Verbal Expectation
• Putting Expectations in Writing
• Case Study

Module Three: Setting Goals

• Understanding Cascading Goals
• The SMART Way
• The Three P’s
• Helping Others Set Goals
• Case Study

Module Four: Assigning Work

• General Principles
• The Dictatorial Approach
• The Apple-Picking Approach
• The Collaborative Approach
• Case Study

Module Five: Degrees of Delegation

• Level One: Complete Supervision
• Level Two: Partial Supervision
• Level Three: Complete Independence
• Case Study

Module Six: Implementing Delegation

• Deciding to Delegate
• To Whom Should You Delegate?
• Providing Instructions
• Monitoring the Results
• Troubleshooting Delegation
• Case Study

Module Seven: Providing Feedback

• Characteristics of Good Feedback
• Feedback Delivery Tools
• Informal Feedback
• Formal Feedback
• Case Study

Module Eight: Managing Your Time

• The 80/20 Rule
• Prioritisingng with the Urgent-Important Matrix
• Using a Productivity Journal
• Using Routines and Rituals to Simplify Your Workday
• Case Study

Module Nine: Resolving Conflict

• Using a Conflict Resolution Process
• Maintaining Fairness
• Seeking Help from Within the Team
• Seeking Help from Outside the Team
• Case Study

Module Ten: Tips for Special Situations

• What to Do If You’ve Been Promoted from within the Team
• What To Do If You’re Leading a Brand New Team
• What to Do if You’re Taking on an Established Team
• Case Study

Module Eleven: A Survival Guide for the New Supervisor

• Ask the Right Questions of the Right People
• Go to Gemba
• Keep Learning!
• Case Study

Module Twelve: Wrapping Up

• Words from the Wise

Supervisor Skills

• Making the Transition
• Key Behaviors and Attitudes
• Setting Goals as Supervisor
• Planning for Success
• Active Listening Techniques
• Communication Skills
• Giving Feedback
• Giving Instructions
• Orders, Requests, and Suggestions
• Managing Conflict
• Managing Challenging Situations

Activities

• Professional Supervisor Training Course- Activities

John Academy: A Great Place to Learn for Everyone, Forever

Expert Authors: We select authors with expertise and experience of training professionals. Our authors are industry experts, academics, authors, face-to-face trainers or online trainers; most often they have a combination of these backgrounds

Engaging Content: Our succinct, bite-sized and business-focussed course materials are designed to deliver the most effective training for you. Each course is made up of modules, manageable learning chunks of text, images, videos and tasks.

Assessment and Certification:

Upon completion of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and the results will be given to you immediately. Before sitting your final exam you will have the opportunity to test your proficiency with a mock exam. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £24 for a PDF copy and £39 for an original print copy sent to you by post.

• New supervisors or anyone who is interested in a supervisory position.
• Team leaders.
• Part time supervisors.

• This course is available to all learners, of all academic backgrounds.
• Learners should be aged 16 or over to undertake the qualification.
• Good understanding of English language, numeracy and ICT are required to attend this course.

The Professional Supervisor Training Course will be very beneficial and helpful, especially to the following professionals:

• Supervisor at different workplaces.
• Counselor.
• Social Worker.
• Teacher.
• Instructor.
• Human Resources.
• Management.