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Professional Retail Management Certification
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Summary

Price
£99 inc VAT
Or £33.00/mo. for 3 months...
Study method
Online
Duration
10 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Additional info
  • Tutor is available to students

Overview

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CPD

10 CPD hours / points
Accredited by The CPD Certification Service

Description

Professional Retail Management Certification
The Professional Retail Management Certification course is a 19 module online course, designed to prepare the employee for a career in retail management.

From sales to marketing, merchandising to pricing, customer service to staffing, this course provides the required knowledge and skills, to enter into or advance in the exciting world of retail sales management.
What’s Covered in the Course?
Some of the aspects that the team member can expect to learn include:

An insight into retail management - what it is and why it is important today;
An understanding of the impact of merchandising and pricing within the business;
Sales, working at a point of sale, attitude and customer service;
How to identify different customer behaviours, to ensure that the business provides its clients with the best service at all times;
Customer communication and how important this is to the success of the business;
The retail environment and what to expect - the do’s and don’ts that your employee should respect;
How to build a long term relationship with the organisation’s customers;
The importance of stock management and how to effectively manage stock;
Insider knowledge into choosing an ideal store location;
The importance of proper store layout and design;
The logistics of supplying and receiving stock;
Retail security systems and the procedures that must be in place;
How to build a successful team and the importance of team communication;
Multi-channel retailing and retail marketing and how this can help to boost the business;
The importance of brand management;
The essential health and safety procedures that must be in place;
The trading constitution and customer laws relating to your business.

What are the Benefits of the Course?

Up-to-date course content on the UK retail environment, its opportunities and threats;
Upon successful completion of the course, your employee is awarded an industry-recognised certification;
Online support throughout your employee’s studies, with lifetime access to the learning materials.

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Requirements

The course does not require any pre-knowledge to pursue the course. And it is compatible with any kind of device. You will get the same experience in learning whether you are using Windows, Mac, a smartphone or tablet. You can access the course materials with any kind of connection, from anywhere, without any limitation!

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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