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Professional Receptionist

Pitman Training Watford

Summary

Price
£295 inc VAT
Study method
Classroom
Duration
1 day · Full-time
Qualification
No formal qualification
CPD
6 CPD hours / points
CPD What's this?
Additional info
  • Tutor is available to students

Location & dates

Location

Address
469
Union Street
ABERDEEN
Aberdeenshire
AB116DB
United Kingdom
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Address
Pitman Training High Holborn, 3rd Floor,
4/4A Bloomsbury Way, Bloomsbury Square
Central London
London
WC1A2RP
United Kingdom
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Address
Pitman Training City EC2
Salisbury House, London Wall
City Of London
London
EC2M5QQ
United Kingdom
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Address
26
York Place
EDINBURGH
Midlothian
EH13EP
United Kingdom
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Overview

This is a one-day seminar that takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business. Speak to your nearest centre for details of the next seminar dates.

CPD

6 CPD hours / points
Accredited by The CPD Certification Service

Description

This one-day seminar takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business. The seminar is for those who wish to represent a company in a frontline receptionist position, or who are asked to deputise in this important role from time to time and want to ensure they fulfil this position to its fullest.

The seminar will help you understand the importance of the receptionist’s role and how to project the best image for your company. It focuses on increased work effectiveness through better understanding and application of the key responsibilities involved in this job role.

The seminar covers;

  • Understanding the duties of a receptionist
  • The importance of a reception area
  • How to present a positive image
  • Making a first impression people remember
  • Developing strategies for dealing with different situations
  • Receiving visitors professionally
  • Developing effective listening skills and focussing on customer care.

Students will get a workbook with practical exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Receptionist, Administration