Professional Receptionist Skills Diploma - Level 3

Professional Receptionist (Reception) Skills Training Course: CPD UK Certified for Excellence

Are you ready to transform your career as a Receptionist (Reception) professional?

Our highly-acclaimed Receptionist (Reception) Skills Training Course, backed by CPD UK certification, is designed to elevate your expertise and marketability. With our comprehensive curriculum and top-notch training, you will gain the essential Receptionist (Reception) skills to thrive in today's fast-paced and dynamic work environment.

What sets our Receptionist (Reception) Skills Training Course apart from the rest?

Our commitment to delivering the highest quality content, ensuring that you receive the most effective Receptionist (Reception) skills. As a Receptionist (Reception) professional, you will learn to expertly manage daily tasks and responsibilities while providing exceptional customer service.

Key Features of this Receptionist (Reception) Course :

• CPD UK Certified Receptionist (Reception) Skills Training
• Free PDF Certificate
• Lifetime Access

Our Receptionist (Reception) Skills Training Course covers a wide range of essential topics, including:

1. Effective communication and interpersonal skills for Receptionist (Reception) professionals
2. Time management and organization techniques for the Receptionist (Reception) role
3. Mastery of Receptionist (Reception) software and technology
4. Handling difficult situations and problem-solving in the Receptionist (Reception) environment
5. Developing a professional image as a Receptionist (Reception) expert

Learning outcome:

• Exhibit effective time management strategies
• Developing formal behaviours.
• Recognise the essential duties of a telephone receptionist.
• Study how to deal with time zones.
• Effective problem-solving techniques.
• Learn important organising and planning methods and ideas.

This Professional Front Desk Receptionist Skills & Administrative Assistant Training course shares the key strategies, concepts, and techniques of a successful Receptionist.

Curriculum

Receptionist Training

• Module 01: Introduction to Reception and Receptionist
• Module 02: Business Telephone Skills
• Module 03: Mail Services and Shipping
• Module 04: Time Management
• Module 05: Record Keeping and Filing Systems
• Module 06: Organisational Skills
• Module 07: Communication Skills
• Module 08: Customer Service
• Module 09: Effective Planning and Scheduling
• Module 10: Core Skills Required
• Module 11: Self-Management (I)
• Module 12: Self-Management (II)
• Module 13: Time Management (I)
• Module 14: Time Management (II)
• Module 15: Organizing and Planning (I)
• Module 16: Organizing and Planning (II)
• Module 17: Communication (I)
• Module 18: Communication (II)
• Module 19: Additional Challenges

Certification

Once you’ve successfully completed your Professional Receptionist Skills Training course, you will immediately be sent a digital certificate.

This Administration & Reception (Receptionist) Training is ideal for the following:

• Personal Assistant
• Executive Personal Assistant
• HR Assistant
• Administrative Personal Assistant
• Medical Receptionist
• Office Admin & Receptionist

You will have a wide range of opportunities to get into a relevant sector job if you excel in this course intensively.

• Receptionist
• Telephonist
• Secretary
• Admin assistant

The salary range for this job could be £15,000 to £20,000. However, we do not guarantee jobs.

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included