Skip to content
  1. Online
  2. Personal development
  3. Communication
Professional Business Communication Training cover image
Play overlay
Preview this course

Professional Business Communication Training
Skill Arts

Assertive Communication | Listening | Team Communication | Business Writing | Business Email | Problem Solving

Summary

Price
Save 24%
£15 inc VAT (was £19.99)
Offer ends 30 June 2026
Study method
Online, On Demand 
Course format
7 Videos (with subtitles and transcripts), 31 PDFs and 1 Quiz
Duration
2.9 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Accredited Certificate of Completion From SkillArts - Free
  • Reed Courses Certificate of Completion - Free
  • CPDQE Certificate & Transcript - £10
Additional info
  • Tutor is available to students
8 students purchased this course

Overview

Why Study This Professional Business Communication Course?

  • 82% of employers believe that strong communication skills are essential for success in the workplace.
  • Employees with strong communication skills earn an average of 10% more. (University of Warwick)

Courses Included in this Business Communication Package:

  • Course 01: Business Communication Skills
  • Course 02: Negotiation Skills Diploma
  • Course 03: Professional Email Writing Training

Learning Outcomes:

  • Acquire a thorough grasp of essential business communication, encompassing listening skills and rapport building.
  • Identify and navigate through common communication barriers, from psychological to organisational.
  • Develop advanced communication techniques to negotiate effectively.
  • Gain expertise in crafting professional email communication.

Assessment Method:

  • MCQ Based
  • Pass Mark: 40%
  • Assessment Fee: £5

Certificates

Curriculum

This course contains

Format: 7 Videos (with subtitles and transcripts), 31 PDFs and 1 Quiz

Duration: 2h and 56m

    • 1: Communication: What is Business Communication 01:00
    • 2: Communication: Types of Business Communication 02:00
    • 3: Communication: Categories of Communication Preview 04:14
    • 4: Communication: Process of Communication 04:41
    • 5: Communication: Top Business Communication Skills 04:00
    • 6: Feedback 01:00
    • 7: Communication: Styles 03:01
    • 8: Communication: Behaviour Styles 03:53
    • 9: Communication: Overcoming Communication Barriers 06:22
    • 10: Communication: Problems that Effective Business Communication Can Solve 03:00
    • 11: Communication: Improving Business Communication Skills Part 1 02:00
    • 12: Communication: Improving Business Communication Skills Part 2 01:00
    • 13: Communication: Asking Questions 09:25
    • 14: Communication: Learning to Communicate Assertively 08:39
    • 15: Communication: Business Writing Tips 02:00
    • 16: Communication: Importance of Team Communication 03:00
    • 17: Communication: Communication in Teams 01:00
    • 18: Communication: Four Communication and Teamwork Styles 03:00
    • 19: Communication: Eight Tips on Team Communication 02:00
    • 20: Final Quiz 01:00
    • 21: Order Your Certificate 01:00

    • 22: Communication: Understand Negotiation 05:00
    • 23: Communication: The Preparation Process 06:00
    • 24: Communication: Building The Foundation 05:00
    • 25: Communication: Phase One — Exchanging Information 04:00
    • 26: Communication: Phase Two — Bargaining 07:00
    • 27: Communication: Phase Three — Closing 04:00
    • 28: Communication: How To Deal With Difficult Situations 05:00
    • 29: Communication: Adapting Negotiation By Communication 07:00
    • 30: Order Your Certificate 01:00

    • 31: Communication: Introduction to Professional Email Communication 11:00
    • 32: Communication: Fundamentals of Effective Email Writing 10:00
    • 33: Communication: Organising and Managing Your Emails 11:00
    • 34: Communication: Email Etiquettes and Developing Your Style 09:00
    • 35: Communication: Writing Error-free Emails 10:00
    • 36: Communication: Writing Different Types of Professional Emails 10:00
    • 37: Course Completion 01:00

    • 38: Final Exam 01:00

    • 39: Order CPD Accredited Certificate and Transcript 01:00

Course media

Description

Key Lesson Snippets:

Business Communication Process

  • Explore the essential stages and principles of the Communication process within a business context.

Communication, Behaviour Styles & Personality

  • Learn how to modify your Communication approach to align with different behavioral styles and personalities.

Communication to Solve Problems

  • Techniques for using Communication effectively to identify and resolve business issues.

Mastering Communication through Asking Questions

  • Develop the art of asking insightful questions to improve understanding and engagement in Communication.

Assertive Communication

  • Strategies for employing assertive Communication to express ideas and needs clearly and respectfully.

Business Writing Tips for Effective Communication

  • Tips and guidelines for crafting clear, concise, and impactful business documents.

Team Communication

  • Methods to enhance Communication within teams to boost collaboration and productivity.

Understand Negotiation

  • Learn the key aspects of negotiation and how effective Communication can influence outcomes.

Bargaining

  • Apply Communication strategies to conduct successful bargaining in business settings.

How To Deal With Difficult Situations

  • Use Communication skills to handle difficult conversations and conflicts professionally.

Organising and Managing Your Emails

  • Best practices for organizing your inbox to enhance Communication efficiency.

Writing Different Types of Professional Emails

  • Guidelines for writing various types of emails, ensuring clarity and effectiveness in your Communication.

Who is this course for?

  • Entrepreneurs aiming to foster strong communication.
  • Individuals desiring persuasive professional communication.

This Professional Business Communication Course will also help you progress your career in higher level diplomas such as:

  • Level 2 Certificate in Communication Skills
  • Level 3 Certificate in Communication Skills
  • Level 3 Advanced Diploma in Communication and Media
  • Level 3 Diploma in Communication and Media
  • Level 3 Extended Diploma in Communication and Media
  • Level 4 Higher Certificate in Communication and Media
  • Level 5 Higher Diploma in Communication and Media

Questions and answers

There are currently no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: Business development courses, Business Marketing courses, Business courses, Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.