Professional Business Communication - CPD Certified

Why Study This Professional Business Communication Course?

• 82% of employers believe that strong communication skills are essential for success in the workplace.
• Employees with strong communication skills earn an average of 10% more. (University of Warwick)

Courses Included in this Business Communication Package:

• Course 01: Business Communication Skills
• Course 02: Negotiation Skills Diploma
• Course 03: Professional Email Writing Training

Learning Outcomes:

• Acquire a thorough grasp of essential business communication, encompassing listening skills and rapport building.
• Identify and navigate through common communication barriers, from psychological to organisational.
• Develop advanced communication techniques to negotiate effectively.
• Gain expertise in crafting professional email communication.

CPDQE Accreditation

This Professional Business Communication Course is CPDQE accredited. CPD is a globally recognised parameter for continuous professional development acknowledged by thousands of professional bodies, employers and academic institutions in the UK and around the world.

Assessment Method:

• MCQ Based
• Pass Mark: 40%
• Assessment Fee: £5

Accredited Certificate of Completion From SkillArts

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

CPDQE Certificate & Transcript

Digital certificate - £10

• Course 01: Business Communication Skills 1:07:15

  • 1: Communication: What is Business Communication 01:00
  • 2: Communication: Types of Business Communication 02:00
  • 3: Communication: Categories of Communication Preview 04:14
  • 4: Communication: Process of Communication 04:41
  • 5: Communication: Top Business Communication Skills 04:00
  • 6: Feedback 01:00
  • 7: Communication: Styles 03:01
  • 8: Communication: Behaviour Styles 03:53
  • 9: Communication: Overcoming Communication Barriers 06:22
  • 10: Communication: Problems that Effective Business Communication Can Solve 03:00
  • 11: Communication: Improving Business Communication Skills Part 1 02:00
  • 12: Communication: Improving Business Communication Skills Part 2 01:00
  • 13: Communication: Asking Questions 09:25
  • 14: Communication: Learning to Communicate Assertively 08:39
  • 15: Communication: Business Writing Tips 02:00
  • 16: Communication: Importance of Team Communication 03:00
  • 17: Communication: Communication in Teams 01:00
  • 18: Communication: Four Communication and Teamwork Styles 03:00
  • 19: Communication: Eight Tips on Team Communication 02:00
  • 20: Final Quiz 01:00
  • 21: Order Your Certificate 01:00

• Course 02: Negotiation Masterclass 44:00

  • 22: Communication: Understand Negotiation 05:00
  • 23: Communication: The Preparation Process 06:00
  • 24: Communication: Building The Foundation 05:00
  • 25: Communication: Phase One — Exchanging Information 04:00
  • 26: Communication: Phase Two — Bargaining 07:00
  • 27: Communication: Phase Three — Closing 04:00
  • 28: Communication: How To Deal With Difficult Situations 05:00
  • 29: Communication: Adapting Negotiation By Communication 07:00
  • 30: Order Your Certificate 01:00

• Course 03: Professional Email Writing 1:02:00

  • 31: Communication: Introduction to Professional Email Communication 11:00
  • 32: Communication: Fundamentals of Effective Email Writing 10:00
  • 33: Communication: Organising and Managing Your Emails 11:00
  • 34: Communication: Email Etiquettes and Developing Your Style 09:00
  • 35: Communication: Writing Error-free Emails 10:00
  • 36: Communication: Writing Different Types of Professional Emails 10:00
  • 37: Course Completion 01:00

• Final Exam 01:00

  • 38: Final Exam 01:00

• Order CPD Accredited Certificate 01:00

  • 39: Order CPD Accredited Certificate and Transcript 01:00

Key Lesson Snippets:

Business Communication Process

• Explore the essential stages and principles of the Communication process within a business context.

Communication, Behaviour Styles & Personality

• Learn how to modify your Communication approach to align with different behavioral styles and personalities.

Communication to Solve Problems

• Techniques for using Communication effectively to identify and resolve business issues.

Mastering Communication through Asking Questions

• Develop the art of asking insightful questions to improve understanding and engagement in Communication.

Assertive Communication

• Strategies for employing assertive Communication to express ideas and needs clearly and respectfully.

Business Writing Tips for Effective Communication

• Tips and guidelines for crafting clear, concise, and impactful business documents.

Team Communication

• Methods to enhance Communication within teams to boost collaboration and productivity.

Understand Negotiation

• Learn the key aspects of negotiation and how effective Communication can influence outcomes.

Bargaining

• Apply Communication strategies to conduct successful bargaining in business settings.

How To Deal With Difficult Situations

• Use Communication skills to handle difficult conversations and conflicts professionally.

Organising and Managing Your Emails

• Best practices for organizing your inbox to enhance Communication efficiency.

Writing Different Types of Professional Emails

• Guidelines for writing various types of emails, ensuring clarity and effectiveness in your Communication.

• Entrepreneurs aiming to foster strong communication.
• Individuals desiring persuasive professional communication.

This Professional Business Communication Course will also help you progress your career in higher level diplomas such as:

• Level 2 Certificate in Communication Skills
• Level 3 Certificate in Communication Skills
• Level 3 Advanced Diploma in Communication and Media
• Level 3 Diploma in Communication and Media
• Level 3 Extended Diploma in Communication and Media
• Level 4 Higher Certificate in Communication and Media
• Level 5 Higher Diploma in Communication and Media

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