Product and Operations Management
Stonebridge College.
Summary
Overview
Operations management is concerned with the ways of achieving the most effective and efficient use of an organisation's resources, such as its financial and human resources, its capital resources and its raw materials. It is concerned with making a better product or service and with making it more efficiently or at lower cost. Operations management is therefore centrally concerned with the achievement of organisational objectives and ultimately with the achievement of business success.
Although the course presents operations management as a specialist business function, it will become clear that many of the ideas and techniques are relevant to many other management specialists. As you will see throughout this course there are many parts to the discipline of operations management and the course is likely to be of value to any manager in any business.
Description
Syllabus
Introduction to POM and Operations Strategy
- Introduction
- Objectives
- Nature of POM
- Mission, policy and operations
- Strategy
- Operations strategy
- Summary
- References
- Further reading
The Product Service Package
- Introduction
- Objectives
- What do people buy?
- Design of products and services
- Variety
- Summary
- References
- Further reading
Processes and Systems
- Introduction
- Objectives
- Operations system design
- Method study and work measurement
- Work study techniques
- Method study
- Work measurement
- Summary
- References
- Further reading
Programmes and Schedules
- Introduction
- Objectives
- Capacity management
- Medium-term capacity planning
- Medium-term capacity strategies
- Short-term capacity planning
- Operations planning
- Loading
- Scheduling
- Order point systems
- Manufacturing resource planning
- Just in Time
- Scheduling in non-manufacturing operations
- Summary
- References
- Further reading
Plant and Supporting Facilities
- Introduction
- Objectives
- Facilities task cycle
- Criteria for equipment selection
- Handling risks
- Facility layout
- Maintenance
- Summary
- Further reading
People and Quality
- Introduction
- Objectives
- Quality: basic definitions and system
- Customer-supplier chains
- Total quality management (TQM)
- Tools and techniques of quality
- Implementation of TQM
- Summary
- References
- Further reading
On completion of your course, you will receive the dual award:
Award 1 is issued by Stonebridge Associated Colleges: Product and Operations Management Diploma
Requirements
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
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