- Module Exams (included in price)
Personal Shopper and Fashion Store Assistant - CPD Certified
Trendimi
CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Video Training
Summary
Overview
Assessment details
Module Exams
Included in course price
CPD
Course media
Description
You’ll learn:
- to respectfully help your client to develop a positive self image.
- to assess all body shapes, use fashion to streamline outlines to achieve flattering proportions and identify what to avoid.
- the full range of colour tones in skin, hair and eyes and how to enhance each to achieve amazing effects.
- how to advise on personal grooming, skin and hair care.
- to work with clients personal style and recognise which areas need improving.
These skills are invaluable if you already work in the fashion world or if you’re plan a career there.
To help you excel in fashion retail, we’ve included two modules that focus directly on developing in-depth skills and knowledge that will help you turbo charge your career!
You’ll learn about:
- Understanding consumer motivation
- Needs, wants and attitudes
- The consumer decision process
- Seducing customers with excellent customer service
- Building long term relationships with customers
- Dealing with pressurized and challenging situations
- How to put your Personal Shopper and Stylist skills to full use.
- How to up sell and cross sell effectively to boost sales.
- Specific selling strategies that connect directly with customers.
Use this uniquely focused course to plan or significantly boost your career in fashion retail and styling.
Course Syllabus:
Module 1 : Profession of a Personal Shopper
- What is a Personal Shopper?
- Types of Personal Shopper.
- Colour analysis.
- Body shape.
- Hair and Make Up
Module 2 : Planning Advice
- Personal analysis of your client : interview and questionnaire.
- Wardrobe analysis.
- Basics of a wardrobe.
- Complementary accessories.
Module 3 : Fashion and Trends
- Fashion history
- Trends
- International fashion
Module 4 : Communication and Protocol
- Social Events
- Social Protocol
Module 5 : Career Guidance
- Career
- Promotion and marketing: how to attract customers
Module 6 : Understand consumer behaviour and excel in customer service
- Understanding consumer motivation
- Consumer attitudes
- The consumer decision process
- Seduce customers with excellent service
- Build long term relationships with customers
- After sales service – handling complaints and returns
- Typical complaints and how to handle them
- Returns
- Staying cool under pressure – dealing with challenging situations
- Shoplifting
Module 7 : Make your shop a magnet to customers
- Put your Personal Shopper and Stylist skills to full use
- Up sell with hair and makeup styling
- Selling accessories
- Working with your clients budget
- Selling tips to help identify your customers’ needs
- Ideas to grow your retail presence
- In-store tips that boost sales
Who is this course for?
Anyone looking to work in a fashion department of a large store or boutique
People working in a fashion store who want to improve their customer relationship and selling skills
Everyone who lives and breathes fashion, and would love a job in the industry
Sales assistants who want to improve the shopping experience for customers
Boutique owners who need to increase sales
This course earns you credits through Continuing Professional Development (CPD). CPD points are accepted and recognised by professional member bodies and academic institutions across the UK.
All learning content is accredited by the International Council for Online Educational Standards (ICOES) whose purpose is to continually improve online educational products and maintain quality assurance.
Requirements
Trendimi courses are designed for anyone with an interest in learning. No formal qualifications are required to study with us. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.
Career path
There are many areas where you can put your skills to use:
- Personal shopper in a shop of any size.
- Personal shopper for a shopping centre.
- Image consultant to corporate clients, politicians, celebrities, media personalities.
- Freelance Stylist for individuals, magazine fashion shoots, celebrity shots, advertising shoots, wedding party etc.
Add invaluable, practical retail training.
Questions and answers
Reviews
Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
FAQs
Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.