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Personal Assistant - PA Training Course

CPD UK Certified | ICOES International Accreditation | 30 CPD Points | Certification Available| Free Retake Exam

International Open Academy

Summary

Price
Save 36%
£12 inc VAT (was £19)
Offer ends 01 June 2024
Study method
Online
Duration
30 hours · Self-paced
Access to content
60 days
Qualification
No formal qualification
CPD
30 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
590 students purchased this course

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Overview

Are you considering a career as a Personal Assistant? Are you already in a PA position but want to improve your work performance (or ask for a pay rise)? Our online Personal Assistant course provides everything you need to know to enjoy a successful career as a PA. This accredited course will look great on your CV and prove you’re a serious contender for any Personal Assistant role.

Knowing the many tasks expected of a personal assistant will make you feel more confident during job interviews. Studying our Personal Assistant course shows great forward planning in preparation for your new life as a PA - your boss is bound to be impressed with your research!

KEY COURSE BENEFITS:

  • Course access: 60 days - Study at your own pace
  • Internationally-recognised CPD accredited course
  • Start learning straightaway from any laptop or mobile device in any country

Get ready for a working life where no two days are the same. You could be asked to act as the receptionist and greet clients, organise travel arrangements, go on business trips, schedule appointments, or draft letters. And that’s just for starters!

Find out exactly what your duties involve in our Personal Assistant online certificate course now. Make the move from receptionist or typist to PA, virtual assistant or executive assistant and get ready for an exceptional career.

CPD

30 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Personal assistants need to be born negotiators, great communicators and highly organised. As a personal or executive assistant, you will be responsible for looking after the day-to-day operations of a high-level executive or successful business person. You could be wearing many different administrative hats such as receptionist, typist, personal shopper, itinerary manager and event organiser. You'll also need great organisational skills to ensure the boss's day runs smoothly and top-class computer skills for writing reports and spreadsheets.

Our Personal Assistant certificate course prepares you for your new career as a PA. Often, you will be the first person that clients meet, either in person on receptionist duty, or on the phone.

You represent your boss and the brand. So you need to know how to always make a great impression. You may have to arrange tasks for other office staff such as the receptionist or office junior to ensure they are on-brand too.

Our course can help you find your first job as a personal assistant or virtual assistant, or get a promotion from receptionist or secretary to PA.

Find out what’s in store for you as a Personal Assistant by studying our self-paced certificate course now.

How is the Personal Assistant (PA) course assessed?

There is a short multiple choice exam at the end of each module for you to take and you’ll know your score immediately.

By studying the PA online course with IOA, you do not pay an extra fee for sitting an exam or have to wait for a set date to sit an exam.

Personal Assistant Course Syllabus

Module 1: Interpersonal And Communication Skills

  • Telephone manner
  • Listening skills
  • Attention to detail
  • Respect, friendliness and boundaries

Module 2: Time-management And Organisation

  • Prioritising
  • Multitasking
  • Extra work
  • Managing your time

Module 3: You As A Representation Of Your Boss And Your Company

  • Competence
  • Professionalism
  • Reflecting brand values
  • Working toward company objectives

Module 4: Common Tasks

  • Diary management
  • Letter writing
  • Arranging appointments and meetings
  • Administrative duties

Module 5: Meetings

  • Preparations
  • Welcoming visitors/Receptionist duties
  • Note taking and dictation
  • Closing and follow ups

Who is this course for?

  • People with great personal skills who are looking for a rewarding office career
  • Anyone who wants to become a personal assistant, or for personal assistants who want to add to their skill set and get professional training
  • Anyone working as an administrative assistant, secretary, or receptionist, and office support staff who are looking to move up to a personal assistant job

Requirements

International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required to study with us. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.

Career path

After completing this course, you could:

  • Get a job as a personal assistant, executive assistant, virtual assistant or receptionist
  • Use your increased skill set to get a rise in your current job
  • Organise your own schedule much more efficiently
  • Teach others how to organise and efficiently plan their lives
  • Earn a promotion from receptionist or secretary through your increased knowledge

Questions and answers

No questions or answers found containing ''.

susy asked:

Good morning, Please i want to know if i will get certificate after completion and what is the cost?secondly please,is od i have access for long ?

Answer:

Once you complete your Personal Assistant course, you will receive a certificate of completion that is included with your course. You have lifetime access to the course content.

This was helpful. Thank you for your feedback.
Alejandra asked:

Hi, I would like to know if there are exercises after every module. Thanks

Answer:

An exam section evaluates you after each module. The final grade will be the average of all modules.

This was helpful. Thank you for your feedback.
Rebecca asked:

Are you able to keep taking the tests until you have managed to hit the pass target or do you need to purchase whole package again ?

Answer:

If a module is failed, you can repeat questions until you reach the pass percentage. You can use one free re-sit per module.

This was helpful. Thank you for your feedback.
Lindsey asked:

Can you explain how the course actually works? Do you have to write and submit essays for example or, just complete questions online. Thanks

Answer:

After each module of your Personal Assistant course, there is a short exam which includes multiple choice questions. The final grade of your course will be the average of the five modules.

This was helpful. Thank you for your feedback.
Paula asked:

Hi, Can I take part in this course living in Ireland?

Answer:

Yes, you can. Since our Personal Assistant course is fully online, the only requirement is an internet connection and a passion for learning.

This was helpful. Thank you for your feedback.
Bev asked:

I’m a Personal Assistant with many years of experience currently looking to be self employed. Are there any courses you would recommend?

Answer:

Hi Bev, Thank you for your query. We have so many courses that may interest you and that would be of a great help for you with your projects like: "Market Your Business" course, "Accounting and Bookkeeping" course, "HR and Payroll Management" course, "Instagram For Business" course, and many more. Please feel free to reach out to REED's Customer Support Team to be properly assisted. Kaoutar - IOA Team

This was helpful. Thank you for your feedback.
melanie012 asked:

Do you sit the exam on your PC or do we have to go to a exam hall?

Answer:

Test is done fully online on completion of each module. Pass mark is 55%. Cost of the exams is included in the course price.

This was helpful. Thank you for your feedback.
hayley asked:

i can see there is a sale - is this the full price ? or is there any other hidden fees ? i don’t want to pay 10 to find i have a big bill.

Answer:

Hi Hayley, Thank you for your query. There are no hidden fees for you to complete the "Personal Assistant" Course. The price includes lifetime access to the course and a PDF certificate delivered by IOA upon completion. Kaoutar - IOA Team

This was helpful. Thank you for your feedback.
Sarah asked:

Can this be done using a only a smart phone?

Answer:

Hi Sarah, Thank you for your query. Our website is responsive and our courses can be completed on any device with one of the common operating systems. All you need is a reliable access to Internet as our courses are fully online. Kaoutar - IOA Team

This was helpful. Thank you for your feedback.
Talika asked:

Morning! Not really getting how you course works? Firstly, do you provide books for learning? Have we got timer on the exam or we can spend hours?

Answer:

Hi Talika, Thank you for your query. Our "Personal Assistant" course is fully online. It's a reading based course that is supported by visual aids like images, graphs etc. You have a lifetime access to the course, you then can take all the time you need to take the exams and complete the course. Kaoutar - IOA Team

This was helpful. Thank you for your feedback.
Emma asked:

Do you need to have a laptop/desktop to do this course? Or can you use an iPhone?

Answer:

Hi Emma, Thank you for your query. Our website is responsive, you then can use your iPhone to do the course. Kaoutar - IOA Team

This was helpful. Thank you for your feedback.
Honey asked:

What topics are covered in this covered in this course ?

Answer:

Hi Honey, Thank you for your query. You can access the Personal Assistant course syllabus directly on the offer page in Reed. Kind Regards, Michael

This was helpful. Thank you for your feedback.
Lucinda asked:

Does this course include taking the minutes at meetings?

Answer:

Hi, thank you for your message. You can see the course syllabus on the offer or on the course page on the course provider's website.

This was helpful. Thank you for your feedback.
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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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