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Webinar: Performance Benchmarking for Water Utilities

The KPI Institute

Summary

Price
£68.11 inc VAT
Or £22.70/mo. for 3 months...
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

Webinar

Performance Benchmarking for Water Utilities

Summary outline of the webinar

Having the ability to manage performance is even more important in a demanding and risky environment, such as the one of Water Utilities, hence organizations within the water sector have to be up-to-date with the industry’s performance levels and their own performance level in comparison.

In 2016, The KPI Institute, through its Center for Performance Benchmarking and Utilities Performance Labs initiated a large series of secondary benchmarking projects in order to reveal the key indicators used within the Water Utilities sector and enable professionals to benchmark their own performance against well-known Water Utilities companies. Join us to get an insight into the findings of our Secondary Benchmarking Initiative.

Course media

Description

Main topics covered

  • Performance measurement challenges within the Water Utilities sector;
  • Findings for Operations;
  • Findings for Human Capital;
  • Findings for Customers;
  • Findings for Environmental Impact;
  • Findings for Corporate Governance.

Key Learning Points

  • Identify the industry’s performance level and best performers within the water utilities sector;
  • Enable practitioners to activate new KPIs within their organizations;
  • Generate added value from a benchmarking initiative.

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Legal information

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