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Overcoming Sales Objections – Online CPD Accredited Training Course

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download


Imperium Edge

Summary

Price
£19.99 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
4 CPD hours / points
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.

Welcome to our online Overcoming Sales Objections training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Experiencing a sales objection can be a disheartening event. Through this online Overcoming Sales Objections training course, learners will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.

Overcoming sales objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

Certificate duration: 2 years

Entry requirements: No entry restrictions

Recommended prerequisites: N/A

Assessment type: End of course assessment

Assessment pass mark – 80% needed to pass and gain a CPD certificate

Cost(s) of assessment and certification – All costs included in the course price

Awarding/Accrediting body – CPD Certification Service (CPDUK)

Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.

CPD

4 CPD hours / points
Accredited by The CPD Certification Service

Description

Course aims

Overcoming sales objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

Learning outcomes

The learning outcomes of this online Overcoming Sales Objections training course are to:

  • Understand the factors that contribute to customer objections
  • Define different objections
  • Recognise different strategies to overcome objections
  • Identify the real objections
  • Find points of interest
  • Learn how to deflate objections and close the sale.

What is a sales objection?

The word “no” can be a tough pill to swallow.

In selling, when you’re trying to meet a quota, squeeze in a new deal before the end of the quarter, or get your bonus, the word “no” is too often interpreted as a sign to run for the hills when, in fact, it should be the exact opposite.

A sales objection is an explicit expression by a buyer that a barrier exists between the current situation and what needs to be satisfied before buying from you. Beyond that, it’s an indication that the buyer is engaged, which sure beats apathy.

Why is this online Overcoming Sales Objections training course essential?

With this online Overcoming Sales Objections training courses, you will learn how to plan and prepare for objections, address customer concerns, reduce the number of objections you encounter.

What is covered in this course?

This online Overcoming Sales Objections training course includes the following:

  • Module One: Getting Started
  • Module Two: Three Main Factors
  • Module Three: Seeing Objections as Opportunities
  • Module Four: Getting to the Bottom
  • Module Five: Finding a Point of Agreement
  • Module Six: Have the Client Answer Their Objection
  • Module Seven: Deflating Objections
  • Module Eight: Unvoiced Objections
  • Module Nine: The Five Steps
  • Module Ten: Dos and Don’ts
  • Module Eleven: Sealing the Deal
  • Module Twelve: Wrapping Up.

Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.

Who is this course for?

This online Overcoming Sales Objections training course is suitable for those who want to know how to deal with sales objectives.

Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.

Requirements

Learn anywhere, anytime on any device.

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.

Questions and answers

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Certificates

Certificate of completion

Digital certificate - Included

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.