Overcoming Sales Objections – Online CPD Accredited Training Course
Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
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Summary
- Certificate of completion - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.
Welcome to our online Overcoming Sales Objections training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Experiencing a sales objection can be a disheartening event. Through this online Overcoming Sales Objections training course, learners will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.
Overcoming sales objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.
Certificate duration: 2 years
Entry requirements: No entry restrictions
Recommended prerequisites: N/A
Assessment type: End of course assessment
Assessment pass mark – 80% needed to pass and gain a CPD certificate
Cost(s) of assessment and certification – All costs included in the course price
Awarding/Accrediting body – CPD Certification Service (CPDUK)
Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.
CPD
Description
Course aims
Overcoming sales objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.
Learning outcomes
The learning outcomes of this online Overcoming Sales Objections training course are to:
- Understand the factors that contribute to customer objections
- Define different objections
- Recognise different strategies to overcome objections
- Identify the real objections
- Find points of interest
- Learn how to deflate objections and close the sale.
What is a sales objection?
The word “no” can be a tough pill to swallow.
In selling, when you’re trying to meet a quota, squeeze in a new deal before the end of the quarter, or get your bonus, the word “no” is too often interpreted as a sign to run for the hills when, in fact, it should be the exact opposite.
A sales objection is an explicit expression by a buyer that a barrier exists between the current situation and what needs to be satisfied before buying from you. Beyond that, it’s an indication that the buyer is engaged, which sure beats apathy.
Why is this online Overcoming Sales Objections training course essential?
With this online Overcoming Sales Objections training courses, you will learn how to plan and prepare for objections, address customer concerns, reduce the number of objections you encounter.
What is covered in this course?
This online Overcoming Sales Objections training course includes the following:
- Module One: Getting Started
- Module Two: Three Main Factors
- Module Three: Seeing Objections as Opportunities
- Module Four: Getting to the Bottom
- Module Five: Finding a Point of Agreement
- Module Six: Have the Client Answer Their Objection
- Module Seven: Deflating Objections
- Module Eight: Unvoiced Objections
- Module Nine: The Five Steps
- Module Ten: Dos and Don’ts
- Module Eleven: Sealing the Deal
- Module Twelve: Wrapping Up.
Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.
Who is this course for?
This online Overcoming Sales Objections training course is suitable for those who want to know how to deal with sales objectives.
Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.
Requirements
Learn anywhere, anytime on any device.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.
Career path
Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Overcoming Sales Objections - Intermediate Level - Online Training Course - CPDUK Accredited.
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Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.