Outlet Management Training
5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
Cambridge Open Academy
Summary
- Certificate of Completion (PDF) - Free
- Certificate of Completion (Hard Copy) - £9.99
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Did you know that effective Outlet Management is at the core of retail success? In the dynamic UK retail landscape, understanding the nuances of customer interaction, checkout procedures, and store psychology is paramount. Our Outlet Management Training, comprised of six insightful modules, delves into the essential skills required for managing a successful outlet.
Learning Outcomes:
- Master the fundamentals of becoming a proficient Store Associate.
- Identify and embody the key qualities that set exceptional Store Associates apart.
- Hone your communication skills, creating a positive and engaging customer experience.
- Navigate the intricacies of handling customer transactions at the checkout with finesse.
- Gain insights into the psychological aspects that drive consumer behaviour within a store.
- Familiarise yourself with the critical guidelines outlined in the Consumers Rights Act.
This Bundle Consists of the Following Courses:
- » Course 01: Outlet Management Training
- » Course 02: Customer Service & Environment
- » Course 03: Customer Relationship Management (CRM)
- » Course 04: Store Assistant
- » Course 05: Know Your Customer (KYC)
CPD
Course media
Description
Embark on a transformative journey with our Outlet Management Training. In this comprehensive course, you'll explore six meticulously crafted modules, each designed to empower you with the knowledge required for efficient outlet management. From understanding the role of a Store Associate to mastering the art of customer communication, navigating checkout procedures, and comprehending the psychology behind store layouts, this course equips you with the theoretical foundation essential for success in the UK retail industry. Immerse yourself in the legalities of customer rights outlined in the Consumers Rights Act, ensuring your management approach aligns with the legal framework. Elevate your understanding of Outlet Management, positioning yourself for excellence in the dynamic retail arena.
Take the first step towards retail success—enrol now and revolutionise your approach to Outlet Management!
Course Curriculum:
- Module 01: Becoming a Store Associate
- Module 02: Qualities of a Store Associate
- Module 03: Communicating with Customers
- Module 04: Dealing with Customers at the Checkout
- Module 05: Store Psychology
- Module 06: Consumers Rights Act
Who is this course for?
- Aspiring and current Store Associates seeking to enhance their theoretical knowledge.
- Retail professionals aiming to deepen their understanding of Outlet Management.
- Individuals interested in the legal aspects of consumer rights within a retail setting.
- Anyone aspiring to excel in the dynamic field of UK retail management.
Career path
- Entry-level roles in Retail Management: £20,000 - £25,000 per annum
- Assistant Store Manager: £25,000 - £30,000 per annum
- Store Manager: £30,000 - £40,000 per annum
- Area Manager: £40,000 - £50,000 per annum
- Retail Operations Manager: £45,000 - £55,000 per annum
- Retail Director: £60,000 and above per annum
Questions and answers
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Certificates
Certificate of Completion (PDF)
Digital certificate - Included
Once you have successfully completed the course, you will receive a CPD Accredited PDF certificate completely free of cost as a proof of your accomplishment.
Certificate of Completion (Hard Copy)
Hard copy certificate - £9.99
Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
