Online Personnel Management Course

Develop better understanding of the human aspects of an organisation and know the concepts, principles, processes, and practices involved in their effective management by studying this course.

Employees are the greatest asset of a company. Their performance and contributions are detrimental to the productivity and overall success of business operations. They are also the most complex component of an organisation, as they exhibit different characteristics, needs, behaviours, and attitudes that can influence or complicate business activities and functions. Because of these, it is vital to fully understand these human constituents of the organisation in order to find and retain great employees, keep them motivated, and ensure their performance and participation. This is where personnel management comes into play.

Personnel management is an administrative function that concerns the effective use and control of an organisation’s workforce. It also addresses problems that may be hindering employees from understanding and meeting expectations, reaching their full potentials, and building their commitment to the organisation. Personnel management happens at every level within a company, which is why managers should have thorough understanding of the discipline.

This Online Personnel Management course will introduce you to the essentials of personnel management and will show you how to effectively handle the human problems of an organisation and get the best out of employees. It will provide comprehensive coverage on such matters as human behaviour, workplace conditions and communications, and operations control. It will also go over the procedures, practices, and strategies for staff recruitment, induction and training, working in teams, addressing grievances and complaints, and monitoring and reporting performance.

Course Units

Unit 1: Understanding Human Behaviour

Unit 2: Communication Skills in the Workplace

Unit 3: Minding Working Environment and Conditions

Unit 4: Taking Charge of Operations

Unit 5: Performing Staff Recruitment and Induction

Unit 6: Getting the Best Out of Staff Through Training

Unit 7: Working in Teams

Unit 8: Enforcing Positive Discipline

Unit 9: Understanding and Addressing Grievances and Complaints

Unit 10: Staff Monitoring and Reporting

Expected Learning Outcomes

At the end of this course, you will be able to:

• Comprehend the meaning, purpose, and value of personnel management.
• Have in-depth understanding of the processes and practices involved in staff recruitment and induction and training and development.
• Understand and implement effective methods and strategies for controlling operations, enforcing positive discipline, and addressing grievances and complaints
• Recognise the significance of workplace environment and conditions in the motivation, productivity, and work attitudes and behaviours of staff.

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