Office Skills - Course

Office Skills - Course

Diploma of achievement in Office Skills QLS Level 5. Additional CPD Accredited Office Skills Certificate with 100 CPD points available with no extra study. This Office Skills course comes with easy to understand e-learning study materials.

Study Office Skills Level 5 for the opportunity to earn an endorsed Certificate of achievement. Discover what makes expert Office Skills the backbone of every successful organisation, with this exclusive distance learning program! Study online for an advanced Level 5 Office Skills Diploma and put your leadership skills to the test!

Office Skills is a diverse and multifaceted field, which concerns the planning, organisation, communication and supervision of essential administrative activities. Along with the successful completion of the tasks themselves, office managers oversee the individuals and teams tackling them. Office management therefore comprises various HR management, admin management, performance management and resource management duties into one dynamic role. On any given day, the office manager may be required to interview candidates for employment, delegate duties, liaise with internal and external stakeholders, order equipment and supplies, organise meetings, produce reports, deliver presentations, address workplace performance issues, handle employee grievances and so much more besides. The office manager is the all-seeing, all-knowing and all-doing head of administrative functions. For candidates with the skills and knowledge to succeed in Office Skills, career opportunities at home and abroad are limitless.

This intensive Level 5 Office Skills Diploma has been designed for ambitious candidates looking to reach the very top of the career ladder. With no prior knowledge or experience required, course content gradually introduces the duties and responsibilities of the expert office manager. Topics introduced include administrative systems, employee performance management, resource management, staff deployment, delegation of duties, time management, customer relations management, office risk management and many more besides.

Sign up for this exclusive Level 5 Office Skills Diploma today and tomorrow could be yours for the taking!

An endorsed Level 5 Office Skills Diploma could open the door to any number of rewarding career opportunities worldwide. Join our growing global student community and gain access to a variety of benefits including:

• No additional costs incurred, as all course materials and study aids needed are included in the course fee as standard.
• Every candidate is assigned a professional tutor upon enrolment, for the provision of helpful support and feedback throughout.
• Flexible online studies to suit even the busiest lifestyles, with no time-restrictions or deadlines imposed.
• The highest-quality course materials and learning resources, created by experienced office managers and respected academics.
• An opportunity to take your career to the next level with an endorsed Level 5 Office Skills Diploma from a recognised awarding body!

Learning Objectives

Most organisations that employee more than a few members of staff trust office managers to oversee workforce performance and general output. Nevertheless, success in Office Skills is dependent on a dynamic range of skills and personal attributes. The objective of this Office Skills course is to introduce candidates to the capabilities and characteristics of the elite office manager.

Our most advanced Office Skills Diploma to date is open to enthusiastic candidates from all backgrounds, with no relevant knowledge or experience required.

Upon completion, learners will have examined the most important concepts and teachings at the heart of expert office management, including:

• All key office management and admin duties
• The features and functions of administrative systems
• How to create and present professional reports
• Employee performance management
• Dealing with employee grievances and conflict
• The importance of effective resource management
• Customer relations management
• Advanced time management skills
• The benefits of proactive change management
• Leadership skills and acumen

Quality Licence Scheme

This Office Management course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Office Skills Course

Course Outline

Candidates committed to their continuous professional development could benefit significantly from an endorsed Level 5 Office Skills Diploma. Each of the 10 course modules concludes with an online assessment, which your assigned tutor will mark and return with constructive feedback. Office management concepts and topics covered are as follows:

Module 1 - Basic Principles Of Administration

This Office Skills module covers the following topics:

• Role and Responsibilities of a PA / Secretary
• Daily Routine
• Office Supplies
• Plus more

Module 2 - Effective Planning & Scheduling

This Office Skills module covers the following topics:

• Introduction to Work Breakdown Structure
• Estimation Process and Aligning Resources for a Project
• Effective Project Planning
• Project Risk Management and Communication Plans
• Plus more

Module 3 - Organising Meetings

This Office Skills module covers the following topics:

• Anatomy of a Meeting
• Types of Corporate Meetings
• Common Problems When Scheduling Meetings
• Planning for the Conference
• Preparing Conference Materials
• Plus more

Module 4 - Keeping Accurate Records

This Office Skills module covers the following topics:

• How to Alphabetize for Filing and Indexing
• Individual or Personal Names
• File Cabinets
• Organizing Your Computer Files
• Using Documents Library
• Plus more

Module 5 - Writing Business Letters

This Office Skills module covers the following topics:

• Business Documents
• Beginning the Letter
• Closing the Letter
• Hyperlinks in Email Messages
• Email Protocol for Administrative Assistants
• HTML Format Versus Plain Text
• What Messages Are Inappropriate for Business Email
• Plus more

Module 6 - Other Written Communication

This Office Skills module covers the following topics:

• Reports
• Memorandum Report
• Report Templates
• Editing and Proofreading
• Electronic Revisions
• Plus more

Module 7 - Minute Taking Only

This Office Skills module covers the following topics:

• The Role Of A Minute Taker
• Minutes Styles & Recording Information
• Techniques For Preparing Minutes
• Developing Active Listening Skills
• Developing Organizational Skills
• Plus More

Module 8 - Telephone Skills

This Office Skills module covers the following topics:

• Telephone Usage
• Telephone Manners
• Telephone Etiquette Tips
• Domestic Long-Distance Calls
• Voice-Mail Etiquette
• Plus more

Module 9 - Presentation Skills

This Office Skills module covers the following topics:

• Good Preparation
• Starting and Ending Your Presentation
• Visual Aids
• Group Presentations
• Plus more

Module 10 - MS Office 2016

This Office Skills unit covers the following topics:

MS Word

• Getting Started with Word
• Identify the Components of the Word Interface
• Microsoft Office Word 2016
• Word Documents
• The Word Application Window
• The Ribbon
• The Backstage View
• Task Panes
• Galleries
• Document Views
• Create a Word Document
• Creating a Blank Document
• Default Typing Options
• Formatting Marks
• Save Options
• Sharing a Document
• Preview and Print Options
• Accessing Advanced Help Options

MS Excel

• Getting Started with Microsoft Excel 2016
• Identify the Elements of the Excel Interface
• Microsoft Excel 2016
• What are Spreadsheets, Worksheets, and Workbooks?
• What are Columns, Rows, Cells, and Ranges?
• The Excel Interface
• Navigation Options
• Creating a New Blank Workbook

MS Powerpoint

• Modifying the PowerPoint Environment
• Customize the User Interface
• The PowerPoint Options Dialog Box
• The Customize Ribbon Category
• Customize the Quick Access Toolbar
• Move the Quick Access Toolbar
• The Customize Status Bar Menu
• TOPIC B: Set PowerPoint 2016 Options
• Save Options
• Proofing Options
• Advanced Options

Office Skills - Course

An endorsed Level 5 Office Skills Diploma could open the door to a wide variety career prospects at home and abroad. Examples of major employers for qualified office managers include financial organisations, universities, hospitals, central and local government offices, small and large businesses, charitable organisations, manufacturers and many more besides. For administrators and office workers in general, this course could accelerate your transition to a leadership position. For newcomers to office admin, a Level 5 Office Management Diploma could help you stand out in the eyes of employers.

Office Skills

Once again, we prioritise flexibility and impose no time-restrictions or deadlines whatsoever. Whatever your current lifestyle and schedule, you’re free to study at a time and pace that suit you, with full tutor support provided throughout.

Office Skills

Take your office admin career to the next level - get started on your Level 5 Office Skills Diploma today!

Office Skills

There is no particular entry requirement.

Option 1

Office Management Diploma QLS Level 5 endorsed by Quality Licence Scheme

Certificate Fee: £120 + postal charges

Option 2

Office Management Diploma issued by CPD

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£95 + postal charges

*Postage Charges: National £9, International £15

Office Skills

An advanced Level 5 Office Skills could pave the way for a successful career in almost any aspect of senior Office Skills or HR. Typical job titles within the field of office management include the following:

• Assistant
• Coordinator
• Director
• Manager
• Services Manager
• Services Officer

Currently there are no Q&As for this course. Be the first to ask a question.