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Office Management Level 3 Advanced Diploma

Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access


Course Line On Demand

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.3 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Welcome to Office Management Level 3 Advanced Diploma, a comprehensive and engaging course designed to provide you with in-depth knowledge and practical skills in Office Management . Throughout this course, we will explore various aspects of Office Management and delve into its fundamental concepts, advanced techniques, and real-world applications.

Our primary objective in Office Management Level 3 Advanced Diploma is to equip you with a solid foundation in Office Management . Whether you are a beginner or an experienced professional looking to expand your expertise, this course will cater to your needs and help you achieve your learning goals.

During our journey together, you will have the opportunity to:

  • Gain a thorough understanding of the core principles and theories that underpin Office Management .
  • Acquire practical skills through hands-on exercises, projects, and real-world examples.
  • Explore cutting-edge advancements and emerging trends in the field of Office Management .
  • Prepare for future opportunities, such as further education, career advancement, or entrepreneurship, in the field of Office Management .
  • Reflect on your learning journey, celebrate your achievements, and gain the confidence to excel in Office Management .

By the end of Office Management Level 3 Advanced Diploma, you will have gained a comprehensive understanding of Office Management and developed the skills necessary to succeed in this dynamic field. Whether you choose to pursue further education, enter the job market, or embark on entrepreneurial ventures, this course will lay a strong foundation for your future endeavours.

We are excited to have you join us on this educational journey, and we look forward to helping you unlock your full potential in Office Management Level 3 Advanced Diploma. Let's get started!

Why should you choose Course Line?

When it comes to quality education and professional development, Course Line stands out as one of the most prestigious learning providers. As a certified institution by UKRLP & CPD Group, we have a proven track record of excellence, having successfully taught over 20,000+ students and counting.

Curriculum

22
sections
22
lectures
2h 16m
total

Course media

Description

Welcome to the course outline for Office Management Level 3 Advanced Diploma. In this comprehensive learning journey, we will explore the depths of Office Management , delving into its core principles, practical examples, and advanced techniques. Through a series of engaging lectures and exercises, you will gain the knowledge and skills necessary to excel in the field of Office Management Level 3 Advanced Diploma.

*****Office Management Level 3 Advanced Diploma Course Syllabus*****

Module 1: Basics of Management

  • What is meant by Management?
  • Characteristics of Management
  • Nature of Management
  • Levels of Management

Module 2: Office Management & Supervision

  • The Role of the Office Manager
  • Building Trust with Your Team
  • Typical Ethical Issues in Business
  • Whistleblowing
  • Plant Closing Laws

Module 3: Understanding and Improving your Assertiveness

  • What is Assertiveness?
  • Improving Your Assertiveness Skills

Module 4: Building Better Team

  • Defining, Evaluating and Managing Teams
  • The Stages of Team Development

Module 5: Managing Business Operations

  • Defining Operations Management
  • Types of Operations
  • Accounting Terminology
  • Understanding Financial Terms
  • General Accepted Accounting Principles (GAAP)
  • Balance Sheet Equation

Module 6: Effective Planning and Scheduling

  • Introduction to Work Breakdown Structure
  • Estimation Process and Aligning Resources for a Project
  • Effective Project Planning
  • Project Risk Management and Communication Plans

Module 7: Budgets and Managing Money

  • Monitoring and Managing Budgets
  • Decision Making

Module 8: Succession Planning

  • Understanding the value of Succession Planning
  • Elements of a Succession Plan
  • Development of a Succession Plan

Module 9: Performance Management

  • Introduction to Performance Management
  • Areas of Interest in Performance Management
  • Objectives of Performance Management
  • Functions of Performance Management
  • Benefits of Performance Management
  • Components of Performance Management

Module 10: Working as a Team and with Difficult People

  • Working with Difficult People
  • Guidelines for Saying No
  • Dealing with Stress

Module 11: Communication Skills

  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Non-Verbal Messages
  • Managing the Mingling
  • The Handshake

Module 12: Negotiation Techniques

  • Handling Objections
  • Closing the Sale
  • The Changing Customer
  • What the Customer Wants
  • Negotiation Techniques
  • Practising Negotiation
  • Phases of Negotiation

Module 13: Change Management

  • About Change
  • Critical Factors in Successful Change
  • Time Management Tips and Tricks

Module 14: Conflict Resolution

  • What Is Conflict
  • Preventing Problems
  • Conflict Resolution Techniques

Module 15: Talent Management

  • An Introduction to Talent and Performance Management
  • Creating a Talent Management Plan
  • Talent Development within an Organisation
  • Role of Communication in Talent Management

Module 16: Business Ethics for the Office

  • Introduction to Business Ethics
  • Philosophical Approaches to Ethics
  • Developing Codes for Office Ethics
  • Common Ethical Dilemmas

Module 17: Business Etiquette

  • Introduction to Business Etiquette
  • Proper ways for Business Dining

Module 18: Creative Thinking and Innovation

  • Understanding Creativity and Innovation
  • Creativity and Innovation in Business
  • Individual and Group Techniques for Creativity
  • Encouraging Creativity in a Team

Module 19: Developing your Executive Presence

  • Managing Your First Impression
  • Interpersonal Communication Skills
  • Developing Leadership Skills

Module 20: Developing a High-Reliability Organisation

  • What is a High-Reliability Organisation?
  • HRO Principles
  • The Deepwater Horizon Disaster
  • The Anticipation Principles
  • The Containment Principles
  • Auditing for High Reliability

Assessment Process

Upon completing the Office Management Level 3 Advanced Diploma course, you will be required to undertake a multiple-choice evaluation in order to gauge your understanding of the material covered.

If you do not achieve the minimum passing score, you will have the opportunity to retake the assessment without incurring any additional cost.

Certification

After successfully completing this Office Management Level 3 Advanced Diploma course, you will get an instant Free digital certificate.

Who is this course for?

Office Management Level 3 Advanced Diploma is designed to cater to a wide range of individuals who are eager to enhance their knowledge and skills in Office Management .

This course is suitable for:

  1. Beginners in Office Management
  2. Professionals
  3. Students
  4. Career changers

No matter your background or level of experience, Office Management Level 3 Advanced Diploma offers a comprehensive learning experience that caters to your specific needs. Join us on this educational journey and unlock your potential in Office Management today!

Requirements

Requirements

Requirements for the Office Management Level 3 Advanced Diploma course:

  • No Prior Knowledge Required
  • Basic Computer Skills.
  • Internet access.
  • Familiarity with English

Career path

Completing Office Management Level 3 Advanced Diploma course can open exciting career opportunities in various fields related to Office Management . Here are three potential career paths you can pursue after completing Office Management Level 3 Advanced Diploma:

  • Office Management Specialist
  • Office Management Researcher
  • Office Management Educator

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.