Office Management and Administration

Office Management

Diploma in Office Management QLS Level 5. Additional CPD Accredited Office Management Certificate with 110 CPD points available with no extra study. This Office Management course comes with easy to understand e-learning study materials. Study Office Management Level 5 for the opportunity to earn an endorsed Certificate of Achievement.

Interested in becoming a high-flying PA? Perhaps a successful secretary with a major brand or public sector organisation? With demand at an all-time high worldwide, there’s never been a better time to make it happen! Office Management holder play a key role at the heart of every successful business spanning all industries and sectors. Some support one important individual, while others oversee much larger teams. Managing schedules, organising meetings, making travel arrangements, liaising with influential clients - just a few of the many interconnected responsibilities in professional Office Management. A challenging role for committed, motivated and outgoing candidates, careers in Office Management can also be uniquely rewarding.

This advanced Level 5 Office Management Diploma is our most intensive distance learning program to date. If you’re serious about taking your career to the highest possible level, we’re standing by to sign you up! Improve your communication skills, master the art of effective time management and become a confident PA for the most discerning clients. Study contingency planning, hone your presentation skills and learn how to remain cool and composed in even the most challenging situations. Study online for a Level 5 Office Management Diploma and take that next important step in your career journey!

Office Management - Learning Objectives

Office Management Diploma is a field of enormous responsibility and complexity. In order to succeeding in an capacity, candidates must possess an extensive and varied set of hard skills and managerial competencies. This exclusive course has been designed to instil the knowledge, skills and confidence necessary to pursue a rewarding career in the field. The objective of the course is to illustrate in detail the functions and objectives of office management, along with the role of the successful business operations.

Whether new to Office Management Diploma or already working in the field, this engaging Level 5 Office Management Diploma will help broaden your long-term outlook. No prior knowledge or experience is required to gain the maximum value from this course, which has been engineered specifically with distance learning in mind. There are no deadlines, no time-restrictions and no strict entry-requirements.

Throughout this Level 5 Office Management diploma, candidates explore a variety of specialist skills and competencies such as:

This exclusive Level 5 Office Management Diploma has been designed to help ambitious candidates take existing and prospective admin careers to the highest possible level. The course consists of 11 fascinating units, each concluding with an online assessment for submission to your assigned tutor.

Quality Licence Scheme

This Office Management course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Office Management

Our exclusive distance learning programmes have been designed to maximise flexibility and affordability. By studying online for a Level 5 Office Management Diploma, you’ll enjoy a variety of benefits which include:

• Inclusion of all course materials, study aids and complete tutor support as standard for unbeatable value for money.
• No fixed study schedules and no time-restrictions to worry about - ideal for even the busiest lifestyles.
• Round-the-clock access to our cutting-edge online learning platform from anywhere in the world using any connected device.
• Superior-quality course materials, created by a team of experienced Office management professionals and respected academics.
• The chance to enrich your outlook for life, with a fully-endorsed Level 5 Office Management Diploma from a recognised body.

Unit 1 - Understanding Administrative Systems

This Office Management covers the following key topics:

• Administrative Systems
• Characteristics of Management
• Nature of Management
• Levels of Management
• General Principles of Management
• Plus more

Unit 2 - Professional Documents

This Office Management covers the following key topics:

• Business Documents
• Beginning the Letter
• Letters Written by the Administrative Assistant
• Sample Model Letters
• Interoffice Memorandums and Emails
• Sending Attachments
• Problems with Attachments
• Email Protocol for Sending Attachments
• Attachment Protocol for Recipients
• Email Protocol for Administrative Assistants
• HTML Format Versus Plain Text
• Rules for Forwarding Messages
• Other Written Communications
• Editing and Proofreading
• Electronic Revisions
• Plus more

Unit 3 - Performance Management

This Office Management covers the following key topics:

• Areas of Interest in Performance Management
• Objectives of Performance Management
• Functions of Performance Management
• Benefits of Performance Management
• Components of Performance Management
• Plus more

Unit 4 - Meeting Management

This Office Management covers the following key topics:

• Preparing for Meetings
• Reading the Reports
• Managing Meetings
• Presentation Tips
• Pumping up a Presentation
• Personal Development
• Giving Effective Feedback
• Feedback Techniques
• Mastering Your Body Language
• Plus more

Unit 5 - Resource Management

This Office Management covers the following key topics:

• Preparing for Meetings
• Reading the Reports
• Managing Meetings
• Presentation Tips
• Pumping up a Presentation
• Personal Development
• Giving Effective Feedback
• Feedback Techniques
• Mastering Your Body Language
• Plus more

Unit 6 - Team Management

This Office Management covers the following key topics:

• Team Management
• Types of Teams
• Benefits of Managing Teams
• Plus more

Unit 7 - Human Resource Management

This Office Management covers the following key topics:

• Human Resource Management
• Functions of Human Resource Management (HRM)
• Code of Ethics of Human Resources
• Functions of the Human Resources Management
• Plus more

Unit 8 - Change Management

This Office Management covers the following key topics:

• Change Management
• The Change Cycle
• Human Reaction to change
• The Pace of Change
• The Four Room Apartment
• Adapting to Change
• Plus more

Unit 9 - Time Management

This Office Management covers the following key topics:

• Prioritising your Time
• Setting Goals with SPIRIT
• The Dot Exercise
• Planning Tips and Tricks
• Setting Up a Routine
• Planning Wisely
• Organizing Your Files
• The Batching Technique
• Managing Your Workload
• Workload Analysis
• Plus more

Unit 10 - Customer Relations

This Office Management covers the following key topics:

• Customer Relations
• Customer Relationship Management
• A Win-Win Strategy
• Get Rid of Bad Customers
• Traits of a Happy Customer
• Traits of a Bad Customer
• Plus more

Unit 11 - Risk Management

This Office Management covers the following key topics:

• Risk Management
• The History of Risk Management and its Concepts
• The Element of Risk
• Current Definitions of Risk
• Uncertainty and Its Relationship to Risk
• Fundamental and Particular Risks
• Pure and Speculative Risks
• Types of Pure Risk
• Property Risks
• Risks Arising from Failure of Other Individuals
• Benefits of Risk Management in a Nutshell
• Risk Management as a Business Factor
• Plus more

Office Management

It’s becoming increasingly rare for individuals to ‘accidentally’ become successful office managers. Instead, businesses expect Office managers to possess broad knowledge and a highly-developed set of specialist skills. Office managers play one of the most significant roles in optimising an organisation’s performance and safeguarding its future. For anyone looking to climb the career ladder in a Office management capacity, targeted studies are mandatory. Likewise, anyone running their own business (or considering entrepreneurship opportunities) could find this Level 5 Office Management Diploma invaluable.

Office Management

With no strict entry-requirements or time-restrictions to worry about, our flexible online study programmes are open to ambitious applicants from all backgrounds. We’ll provide everything you need to successfully complete the course, working at a time and pace that suit your lifestyle.

Office Management

If you’re ready to take your career to the next level, we’re ready to show you the way - get started on your Level 5 Office Management Diploma today.

Office Management

No particular entry requirement.

Option 1

Office Management Diploma QLS Level 5 endorsed by Quality Licence Scheme

Certificate Fee: £120 + postal charges

Option 2

Office Management Diploma issued by BOLC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£95 + postal charges

*Postage Charges: National £9, International £15

Office Management

Successful candidates will have the opportunity to pursue a wide variety of professional positions, including but not limited to the following:

• Office Manager
• Personal Assistant (PA)
• Personal Executive Assistant
• Receptionist
• Office Assistant

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