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Office Admin Training Course

ACCREDITED BY CPD & IAP | Free Digital Certificate Included | Unlimited Access 365 Days | Quality e-Learning Materials


1 Training

Summary

Price
£14 inc VAT
Study method
Online
Duration
40 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
40 CPD hours / points
Additional info
  • Exam(s) / assessment(s) not included in price, and must be purchased separately
  • Tutor is available to students
  • TOTUM card available but not included in price What's this?

Overview

Office Admin

Would you like a well-paid job with room for progression?

Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP.

This Course is based on Microsoft Word 2016, Microsoft Excel 2016, Microsoft PowerPoint 2016, Microsoft Outlook 2016, Microsoft Access 2016

What skills will I gain?

The course provides the the opportunity to gain recognised skills in:

  • Microsoft Word, Excel, Powerpoint, Access, and Outlook
  • Diary management, data management, record keeping and filing
  • Time management
  • Business, report and e-mail writing
  • Handling confidential documents and delivering mail
  • Taking notes, dictating, and proofreading
  • Event planning, arranging interviews and meetings, bookings, and travel
  • Motivating employees and management of office works
  • Creating an effective CV and cover letter
  • Customer service and telephone handling
  • Bookkeeping, invoicing, petty cash and Quickbooks for payroll

CPD

40 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

COURSE CURRICULUM

Module 01 : Business Reports and Letter Writing

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

Module 02 : E-Mails Writing Tips

  • Personalizing your message
  • Take a Conversation Offline If:
  • Email as a communication tool
  • Email for business is not informal or unofficial
  • Using email as a communication tool

Module 03 : Typing Speed Development

  • How much time did you spend on the computer during the last month?
  • What did you accomplish take regular breaks
  • QWERTY keyboard
  • Dvorak keyboard
  • Typing measurements

Module 04 : Tips for Speed Reading

  • The Multiple- Reading Process
  • Preview
  • Overview
  • Read

Module 05 : Microsoft Word

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages

Module 06 : Microsoft Excel

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting

Module 07 : Microsoft PowerPoint

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides

Module 08 : Microsoft Outlook

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People

Module 09 : Microsoft Access

  • Introduction to MS Access
  • Creating Tables & Setting up Properties
  • Queries
  • Creating Forms & Reports

Module 10 : Diary Management

  • Diary management
  • Purpose of diary management
  • The different types of diary management
  • Manual system
  • Electronic system

Module 11 : Handling Confidential Documents

  • Handling Confidential Documents
  • Confidential electronic documents
  • Confidential paperwork
  • What is confidentiality?

Module 12 : Successful Meeting Minutes

  • Designate a note taker
  • Arrive early
  • Eliminate distractions
  • Greet People
  • Set the tone

Module 13 : Note Taking

  • Active listening requires… Body language
  • Active listening requires… Paraphrasing and questioning
  • Listening is not a passive skill
  • Focus on writing ideas, not sentences
  • Stick to keywords and phrases

Module 14 : Document Proofreading

  • Document Proofreading
  • Importance of Proofreading
  • Steps to proofread your document
  • Proofreading Symbols

Module 15 : Appointment Booking & Arranging interviews

  • Avoid Questions on:
  • Cast a Wide Net
  • Narrow Down Potential Hires
  • Conduct A “Time- Saving” Interview

Module 16 : Delivering Postal Mail

  • Why mail?
  • Mail is Reliable
  • Mail is Guaranteed
  • Mail is Preferred
  • Mail is Affordable

Module 17 : Dictating

  • Dragon NaturallySpeaking essential training
  • What you should know:
  • What is Dragon NaturallySpeaking?
  • User Profile

Module 18 : Customer service and Telephone handling skills

  • What Is Customer Service? - Definition, Types & Role in Marketing
  • Characteristics of Good Customer Service
  • Types of Customer Service
  • Customer Service’s Role in Marketing
  • Lesson Summary

Module 19 : Organising a Meeting

  • Checklist for technology meetings
  • Phone conference
  • Audio- visual in- person conference
  • Web conference

Module 20 : Data Management record keeping and Filing

  • What are data management and record- keeping?
  • Why are Data management and record- keeping important?
  • Record keeping in Detail
  • Filing Documents in the Office
  • The Importance of filing and shelving systems in an organization

Module 21 : Event planning

  • Introduction
  • What is an event?
  • Determining your Budget
  • Determining your Schedule
  • Determining your Audience

Module 22 : Arrange Business Travel & Accommodation

  • Learning Outcomes
  • Business Travel
  • Arranging Business Travel
  • Travel & Accommodation Request Form
  • Booking Travel & Accommodation

Module 23 : Bookkeeping

  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

Module 24 : QuickBooks for Payroll Management

  • QuickBooks Payroll Essential Training
  • Payroll Decisions
  • Government- Related Items You Need
  • For your company
  • For each employee

Module 25 : Invoicing/Petty Cash

Module 26 : Supervising and monitoring the office works

  • What is Supervision?
  • Role of the Supervisor
  • Role of Mediator or Linking Pin
  • Role of a guide
  • Function of Supervision

Module 27 : Time Management

  • Schedule the time to complete
  • Complete it in your workspace
  • Take action immediately
  • Focus on a lasting change
  • Technology will not make you more productive

Module 28 : Motivating Employees

  • Vision- Where will Your Company Be 5 Years From Now
  • Values- Short Descriptive Statement Of Principles
  • Vision- Where Do I Want My Life To Be 5 Years From Now?
  • Values- Things I believe

Module 29 : Creating an Effective CV and Cover Letter

  • Parts of Your Resume: Sections & Relevant Information
  • What is a Resume?
  • Professional Experience
  • Education

Module 30 : Job Functions and Description of Office Administrator and Manager

  • Common Office Administrator Job Duties
  • Common Office Administrator Job Skills
  • Common Office Administrator Job Requirements
  • Office Admin- Company A (Example)

Method of Assessment

  • At the end of the course you will have one Quiz test that will be marked automatically and you will be received an instant grade.
  • You will have a mock exam that you can prepare yourself for the final exam. After successfully passed your exam, you will be received a free E-Certificate and only need to pay £19 for your printed certificate.

Certification

Upon the successful completion of the course, you will be awarded the “Diploma in Office Administration”.

KEY FEATURES

  • Gain an accredited UK qualification
  • Access to excellent quality study materials
  • Learners will be eligible for TOTUM Discount Card
  • Personalized learning experience
  • One year’s access to the course
  • Support by phone, live chat, and email

Who is this course for?

  • Job hunters & School leavers
  • College or University student & graduates
  • Anyone hoping to begin working in an Administration, finance, receptionist or secretarial role

Requirements

  • You must be 16 or over
  • You should have a basic understanding of English, Maths and ICT
  • You will need a computer or tablet with internet connection (or access to one)

Career path

  • Personal Assistant
  • Receptionist (Veterinary, Medical etc.)
  • Office Administrator
  • Office Managers
  • Office Clerk
  • Payroll Assistant
  • Administrative Assistant
  • Secretary (Legal, Medical etc.)
  • Executive Assistant
  • Technical Writer
  • Report Writer

Questions and answers


No questions or answers found containing ''.


Maria asked:

Hello, Is it possible to have the certificate on a hard copy?

Answer:

Dear Maria, Thank you for your query. Please note that after the successful completion of Office Admin Diploma course learners will receive both e-certificate and printed certificate (hard copy) for free. Regards, Student Support Team (1Training)

This was helpful. Thank you for your feedback.
Alicja asked:

How long does the course take roughly?

Answer:

Dear Alicja, Thank you for your query. Diploma in Office Admin provides 365 days of unlimited course access to complete the qualification. But Learners take 3-4 months as an average to complete the qualification. If you need to extend your course access duration, it can be done at any time by extending your subscription. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Lauren asked:

I have MS Word,Excel & PowerPoint but not Access. Will I need to download the full version of Access also to complete this course?

Answer:

Dear Lauren, Thank you very much for your query. Because this course work comprehensively provides both theoretical and practical knowledge about Microsoft office packages that would be better to have access installed in your computer to have a better understanding. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Ceinwen asked:

Hello I'm looking into a change of career, I currently work in hospitality, what free courses would you recommend if you have any please

Answer:

Dear Ceinwen, Thank you for your query. This Office Admin Diploma will be the ideal solution and the easiest course you will experience. We will offer you the opportunity to study 24/7 wherever you are in the world. This course is opened to anyone with an interest in the topic and give you access to world-class learning led by 1Training International. You will receive free E-certificate (No additional cost for E-certificates). Regards, Student Support Team

This was helpful. Thank you for your feedback.
Lay asked:

For Quick Book set up, any particular version/package required? Thank you.

Answer:

Dear Lay, Thank you for your query. You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you. Regards, Student support Team

This was helpful. Thank you for your feedback.
Lay asked:

Can I install Microsoft Office 365 package for all studies with arlier versions, such as MS Office 2013 or 2016?

Answer:

Dear Lay, Thank you for your query. You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Celia asked:

Can I complete this course using apple ipad

Answer:

Dear Celia, Thank you for your query. You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Ali asked:

I am in the UK. I would like to know what LAP accreditation means and what this adds to my CV. The course needs to be relevant to UK employers

Answer:

Dear Ali, Thank you for your query. The IAP quality mark stands for international awards for professionals and an accreditation that has set the benchmark for educational online teaching institutions. The purpose is to improve and maintain the quality of online education. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Ali asked:

What QCF level is this?

Answer:

Dear Ali, Thank you for your query. This course is accredited by cpd and Iap. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Gayathri asked:

If I fail my test I have to pay for the next test?

Answer:

Dear Gayathri, Thank you for your query. Yes if you fail the test you will have to pay for the next test. Regards, Student support team

This was helpful. Thank you for your feedback.
Thressa asked:

Who are eligible to enroll? Iam in africa?

Answer:

Dear Thressa, Thank you for your query, people from all around the world can access to the course material and study. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Bhav asked:

Do you pay to get the Certificate or soft copy is included in the cost and you only have if you need print copy. Can you please clarify.

Answer:

Dear Bhav, Thank you for your query. The e-certificate is given free upon completion but for hardcopy yes, there will be a charge. Hurry up to grab the discount as it ends soon Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Tree asked:

Is it ok to take this course after downloading the lessons? And is it ok with Microsoft 10 ?

Answer:

Dear Sir/Ma'am Thank you very much for your query. You cant download, Learners will have 365 days access to the study platform. You need to have the relevent software to complete the course. Purchasing it will not be a waste as it will be useful for your future studies and work aswell. Hurry up to grab the discount as it ends soon Regards, Student Support Team.

This was helpful. Thank you for your feedback.
nadia asked:

can i do this course on my chromebook

Answer:

Dear Sir/Ma'am Thank you very much for your query. This course is avaialbel online and can be accessed anywhere anytime. You need to have the relevent software to complete the course. Purchasing it will not be a waste as it will be useful for your future studies and work aswell. Hurry up to grab the discount as it ends soon Regards, Student Support Team.

This was helpful. Thank you for your feedback.
dakota taylor asked:

Does the course require the learner to have Microsoft Acess downloaded onto their PC/Laptop?

Answer:

Dear Sir/Ma'am Thank you very much for your query. You need to have the relevent software to complete the course. Purchasing it will not be a waste as it will be useful for your future studies and work aswell. Hurry up to grab the discount as it ends soon Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Jodie1989 asked:

What Microsoft office is compatable with the course?

Answer:

Dear Sir/Ma'am Thank you very much for your query. MS 2016. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
KGaj asked:

What level of diploma would be awarded upon completion?

Answer:

Dear Sir/Ma'am Thank you very much for your query. This is a level 3 course which is well recognized. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Roxanne asked:

what if i dont pass the quiz ? can i retake ?

Answer:

Dear Sir/Ma'am Thank you very much for your query. There is very less chance for you to get failed as all the study material are well structured and you will recieve tutor support aswell to complete successfully. However you can retake the exams upon small subscription. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Dominika asked:

Hi, will this course work with google version of Microsoft office?

Answer:

Dear Sir/Ma'am Thank you very much for your query. You need to have the relevent softwares to get the maximum output, Hence purchasing the softywares is not a waste as it will be usefull for your future studies and the work. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Kay asked:

Hello Can you still course if laptop has new version of Office 365? Will it still be compatible? Thanks

Answer:

Dear Sir/Ma'am Thank you very much for your query. You need to have the relevent software to get the maximum output. Purchasing it wont be a waste as it will be usefull to your future studies aswell and for your career. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Marissa asked:

Hi, Does any microsoft package work with this course? Also I don't have quickbooks to work on this any suggestions? Thank you

Answer:

Dear Marissa Thank you very much for your query. You need to have MS office 2016 and quick books. Please refer the course curriculum to get an idea. Purchasing it wont be a waste as it will be usefull to your future studies aswell and for your career. Hurryup to enjoy the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
D asked:

Hi, would the free online microsoft package be enough to complete this course or would I need the paid version? Is there any other software needed?

Answer:

Dear Sir/Ma'am Thank you very much for your query. You need to have the MS 2016 package and quickbooks to do this course, Please refer the course curriculum to get an idea about the softwares needed. Purchasing these wont be a waste as it will be usefull to your work and career. Hurry up to grab the discount, as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Hannah asked:

What level do you receive after taking this diploma is it a level 5? Is it a recognised qualification or endorsed?

Answer:

Dear Hannah Thank you very much for your query. Its a Level 3 course and well recognized hich is Accredited by The CPD Certification Service. Hurry up ! as the discount ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Sophie asked:

Can we get free microsoft office if we are studying one of these courses

Answer:

Dear Sophie Thank you very much for your query. We are sorry we do not provide the software. There are different paths in which your career could develop. You can be an office administrator, office manager, team supervisor or you can become a Personal Assistant for company director and executives or for senior management positions. Alternately, you can specialise in one area such as medical or legal secretarial work. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Kenneth asked:

Summery shows that the assessment cost is included in the fee shown. scoring down it says a fee of £29 will be charged for the. What is correct?

Answer:

Dear Kenneth Thank you very much for your query. At the end of the course you will have one Quiz test that will be marked automatically and you will be received an instant grade.You will have a mock exam that you can prepare yourself for the final exam. After successfully passed your exam, you will be received a free E-Certificate and only need to pay £19 for your printed certificate. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
angela asked:

Will the certificate help me get a foot onto the administrative ladder in employment

Answer:

Dear Angela, Thank you for your query. This Office Admin Diploma is one of the highly recognized CPD accredited online qualification. There are different paths in which your career could develop. You can be an office administrator, office manager, team supervisor or you can become a Personal Assistant for company director and executives or for senior management positions. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.