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Office Admin and Reception Skills

Accredited by CPD | Free Digital Certificate Included | Unlimited Access 365 Days | Premium Quality e-Learning Materials


1 Training

Summary

Price
Save 14%
£12 inc VAT (was £14)
Offer ends 10 May 2024
Study method
Online
Course format What's this?
Video
Duration
40 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
CPD
40 CPD hours / points
Certificates
  • Certificate in Office Administration & Reception Skills - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

4,131 students purchased this course

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Overview

★★Best Selling Office Admin and Reception Skills Course★★ 4000+ Student Enrolments!

★★LIMITED TIME OFFER || LIMITED TIME OFFER || LIMITED TIME OFFER★★

✤5-in-1 BUNDLE OFFER!!!✤

Enrol in this course and gain FREE access to 5 Globally Recognised CPD Accredited Courses :

  • Course 1 : Diploma in Advanced Communication Skills + Digital Certificate
  • Course 2 : Executive Secretarial Admin and PA Training + Digital Certificate
  • Course 3 : Office Assistant Training + Digital Certificate
  • Course 4 : Office Admin + Digital Certificate
  • Course 5 : Professional Reception Management Training + Digital Certificate

➤ Register Now!

Office Admin and Reception Skills

Would you like a well-paid job with room for progression?

Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP.

  • FREE PDF Certificate (No additional cost for E-certificates)
  • CPD & iAP Accredited
  • Unlimited Access for 365 Days

What skills will I gain?

The course provides the the opportunity to gain recognised skills in:

  • Microsoft Word, Excel, Powerpoint, and Outlook
  • Diary management, record keeping and filing
  • Business, report and e-mail writing
  • Handling confidential documents
  • Taking notes, dictating, and proofreading
  • Arranging interviews, bookings, and travel
  • Delivering mail
  • Speed reading and speed typing
  • Creating an effective CV and cover letter
  • Receptionist, customer service skills, and telephone skills

GET STARTED NOW!!

CPD

40 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

COURSE CURRICULUM

Module 01 : Diary management

  • Diary management
  • Diary and Time Management with Outlook

Module 02 : Business reports and letter writing

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

Module 03 : E-mails writing tips

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

Module 04 : Handling confidential documents

  • Handling Confidential Documents

Module 05 : Successful meeting minutes

  • Taking Minutes

Module 06 : Note taking

  • Note Taking
  • Exercise Files: Note Taking

Module 07 : Data management, record keeping and filing

  • Data Management & Record Keeping

Module 08 : Appointment booking and arranging interviews

  • Appointment Booking and Arrange an Interview

Module 09 : Delivering postal mail

  • Delivering Postal Mail

Module 10 : Dictating

  • Dictating

Module 11 : Tips for speed reading

  • Tips for Speed Reading

Module 12 : Creating an effective cv and cover letter

  • Business Resumes & Job Applications
  • How to Gather Information for Your CV
  • Write your CV
  • CV Writing Tips and Layouts
  • Different CV Formats
  • Saving a CV to Different Formats and Online CV Banks
  • Finishing Your CV
  • Exercise Files: Creating an Effective CV

Module 13 : Typing speed development

  • Effective Typing

Module 14 : Microsoft word

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

Module 15 : Microsoft excel

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016

Module 16 : Microsoft PowerPoint

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering Speech
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

Module 17 : Microsoft outlook

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People
  • Working with Delegates & Calendars
  • Creating Tasks and Notes, Working with Outlook Data

Module 18 : Receptionist and customer service skills

  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

Method of Assessment

  • At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a Digital Certificate in Office Admin and Reception Skills Absolutely FREE!
  • You can also get your Printed Certificate for only £19

Certification

Upon the successful completion of the course, you will be awarded the “Certificate in Office Administration & Reception Skills”

KEY FEATURES

  • Gain an accredited UK qualification
  • Access to excellent quality study materials
  • Learners will be eligible for TOTUM Discount Card
  • Personalized learning experience
  • One year’s access to the cours
  • Support by phone, live chat, and email

Who is this course for?

  • Job hunters & School leavers
  • College or University student & graduates
  • This course is ideally suited to anyone hoping to gain employment in an office based role, you don’t have to have experience

Requirements

  • No formal qualifications are required to enrol for this course
  • You should have a basic understanding of English and basic IT knowledge

Career path

With this qualification, there are various roles open to you, including:

  • Receptionist
  • Veterinary Receptionist
  • Medical Receptionist
  • Secretary
  • Legal Secretary
  • Office Administrator
  • Office Assistant
  • Executive Assistant
  • Personal Assistant

Questions and answers


No questions or answers found containing ''.


Gina asked:

I have been made redundant, I have noticed a lot of jobs for a receptionist, will this course help me improve my job prospects?thanks.

Answer:

Yes, Kindly note that Those working as a receptionist or in administration or role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. Our receptionist and office admin training provide a course which will give you practical knowledge and training in the fundamentals of administration and reception.

This was helpful. Thank you for your feedback.
marina asked:

I have purchased the course. How do log in as I haven't received anything?

Answer:

Dear Marina Thank you very much for your query. Apologies for the inconvinience caused. The logins have been sent to you immediately once you have purchased the course, However we will resend the logins and the link. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Sharon Thornton asked:

How many times can the exam be taken?

Answer:

Dear Sharon Thank you very much for your query. The exam can be retaken upon a subscription. However since the study material are well organized there is very less chance to get failed at the 1st attempt. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Chris asked:

If I apply to do admin course how can I use microsoft excel if this is not downloaded on my computer?

Answer:

Dear Chris, Thank you very much for your query. We recommend you to have installed Microsoft Office packages on you computer to do the practical parallelly with the Theoretical knowledge which you will gain throughout this program. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Enquiring Mind asked:

Are there any exercise files to accompany the course and if there are are they zipped files and is there an explanation on how to unzip them

Answer:

Dear Learner, Thank you very much for your query. There aren't any zipped exercise files included in this course. At the end of the course learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Zoe asked:

Will this course lead into a job in Admin?

Answer:

Dear Zoe Thank you very much for your query. With this qualification, there are various roles open to you, including: Receptionist Veterinary Receptionist Medical Receptionist Secretary Legal Secretary Office Administrator Office Assistant Executive Assistant Personal Assistant Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Alessandra asked:

I need get this course online..

Answer:

Dear Alessandra Thank you very much for your query. This is an online course and you can access it any time anywhere. The offer ends tomorrow, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Shahid Latif asked:

If I need help from a tutor ...is there a charge involved every time and is there a specific time for getting in touch with my tutor

Answer:

Dear Shahid, Thank you for inquiring. We are pleased to inform you that the course price includes the support of our expert Tutor panel and our Tutors will extend their fullest support to you through this entire learning experience. We hope this helps clarify your doubts. Please feel free to reach out should you have further questions. 1Training - Learner Support Team

This was helpful. Thank you for your feedback.
tracey asked:

I don't have a computer just a Amazon fire tablet. Will I be able to complete this course. Many thanks

Answer:

Dear Tracy, Thank you for your query. You will have 12 months access to the online learning platform from the date you joined the course which will enable you to conveniently access to course materials through your Mobile, Tablet or PC. Therefore, you are able to do the course from your Amazon Fire tablet. Hope this helps. Please feel free to contact if you have any further clarifications, we will be happy to assist. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Paul asked:

I like to ask about passing the course, how long is the certificate valid too.

Answer:

Dear Paul, Thank you for your Query. The Certification is Valid for Lifetime. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Gillian asked:

I don't have microsoft on my computer, will i need to purchase it?

Answer:

Dear Gillian, Thank you for your Query. in order to take this course you must be 16 or over, you should have a basic understanding of English, Maths and ICT You will need a computer or tablet with internet connection (or access to one) Regards, Student Support Team

This was helpful. Thank you for your feedback.
Gabriel asked:

Hi How much is it cost the certificate after completion the course?

Answer:

Dear Gabriel , Thank you for your Query .Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Rehana asked:

I have very basic skills of ICT is this course for me?

Answer:

Dear Rehana, Thank you for your Query. This course is for someone who is 16 or over , You should have a basic understanding of English, Maths and ICT and You will need a computer or tablet with internet connection (or access to one). Regards, Student Support Team

This was helpful. Thank you for your feedback.
Gwendaline Williams-Lopezs asked:

Is this course available to persons outside of the UK, Grenada to be exact?

Answer:

Dear Gwendaline, Thank you for your Query. Yes this course is available outside the U.K and available in Grenada. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Linda asked:

How much is the course can mature people with no experience take the course

Answer:

Dear Linda Thank you very much for your query. The course price is £10, Yes of course you can enroll if You have a basic understanding of English, Maths and ICT. Hurry up to grab the discount. As it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Diana asked:

Hello. Where can i find the course? Purchased 2days ago

Answer:

Dear Diana Thank you very much for your query. Regrets for the inconvenience caused. One of our customer service executive will contact you soon and you will receive the login details. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Shawny asked:

Are there hidden fees to the course ? If the course states £10 will you be expected to pay anything more once completed the course?

Answer:

Dear Shawny Thank you very much for your query. No. The Exam(s) / assessment(s) is included in price. The price shown on Reed is for the whole course, including the final exam and free e-certificate. So there are no hidden fees. The offer ends tomorrow, so hurry up and get the discount as this course is specially designed for anyone hoping to gain employment in an office based role. Once you enroll you will get access 24/7 for 12 months. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Fariha asked:

Is this a level 2,3 or 4 course??

Answer:

Dear Fariha, Thank you for your query. Note that the Office Admin and Reception Skills course CPD course yielding 16 CPD upon successful completion. This is not a formal qualification we are providing. The qualification we are providing is our own stand-alone qualification which is certified by CPD. This is not to be compared with any other levels set by any awarding body. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Christine Andisi Nganyi asked:

How can one pay for the course?

Answer:

Dear Christine, Thank you for your query. This is a fully online based course and the course fee could be made via online payment method. Hope this helps. Please feel free to contact if you have any further clarifications, we will be happy to assist. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Christine Andisi Nganyi asked:

Must one have an access to computer or laptop to do this course?

Answer:

Dear Christine, Thank you for your query. As this is a fully online based course and you are able to conveniently access the course materials via your computer, tablet or a mobile device. Hope this helps. Please feel free to contact if you have any further clarifications, we will be happy to assist. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Uzma asked:

I purchased on the 4th of march but I have not received anything, when will I get the course sent to me.

Answer:

Dear Uzma, Thank you for your query. Kindly note that the login details for your course has been sent to you via email on the 04th of March. If you are unable to find it in your inbox, please search the spam folder as well for the relevant details. Hope this helps. Please feel free to contact if you have any further clarifications, we will be happy to assist. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Angela asked:

Why have I received another email from 1 training saying I'm subscribed for this course to purchase for £39 when I have already purchased it for £10?

Answer:

Dear Angela, Thank you for your query. I will check with the respective department and get back to you. Sorry for the inconvenience caused. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Estelle asked:

Good day, is there any hidden costs to the course? Will you pay for taking the test and cost of the certificate, is it all included?

Answer:

Dear Estelle, Thank you for your query. Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Paula asked:

Hi Do I need to download Microsoft 365? I do have Microsoft office but it's with Windows 7. Is this ok? Is there much difference between them?

Answer:

Dear Paula, Thank you for your query. The requirements for this course are as follows; You must be 16 or over You should have a basic understanding of English, Maths and ICT You will need a computer or tablet with internet connection (or access to one). Regards, Student Support Team

This was helpful. Thank you for your feedback.
Lisa asked:

What programs do I need on my laptop to do this course please?

Answer:

Dear Lisa, Thank you for your query. You will need a computer or tablet with internet connection (or access to one) Regards, Student Support Team

This was helpful. Thank you for your feedback.
KERRY asked:

Is it necessary to have the Microsoft packages to be able to complete this course? Can it be completed without?

Answer:

Dear Kerry, Thank you for your query. To complete this course ; You must be 16 or over You should have a basic understanding of English, Maths and ICT You will need a computer or tablet with internet connection (or access to one). Regards, Student Support Team

This was helpful. Thank you for your feedback.
laura asked:

Hello! after finishing hte course is any diploma or certificate what i will get it,free or to pay for it?

Answer:

Dear Laura, Thank you for your query. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Lorna asked:

Can I use the Google free version software for the course I know it will be different but at least it is free to uae?

Answer:

Dear Lorna, Thank you for your query. To access this course You must be 16 or over, You should have a basic understanding of English, Maths and ICT and You will need a computer or tablet with internet connection (or access to one). Regards, Student Support Team

This was helpful. Thank you for your feedback.
Lorna asked:

Also do you provide office 365 with course or would I need to purchase seperately?

Answer:

Dear Lorna, Thank you for your query. You will need to purchase separately. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Lorna asked:

Is this course suitable with the new Microsoft 365? Videos don't show the old Microsoft usage but how to use the new Microsoft 365

Answer:

Dear Lorna, Thank you for your query. In order to take this course You must be 16 or over, You should have a basic understanding of English, Maths and ICT and You will need a computer or tablet with internet connection (or access to one). Regards, Student Support Team

This was helpful. Thank you for your feedback.
Celia asked:

Can I complete this course on apple ipad

Answer:

Dear Celia, Thank you for your query. You must be 16 or over, You should have a basic understanding of English, Maths and ICT and you will need a computer or tablet with internet connection (or access to one). Regards, Student support team

This was helpful. Thank you for your feedback.
Sharon asked:

I have a laptop but don't have Microsoft Office Suite on it, do I need this to do these courses?

Answer:

Dear Sharon, Thank you for your query. To access this course You will need a computer or tablet with internet connection (or access to one). Regards, Student Support Team

This was helpful. Thank you for your feedback.
Fiona asked:

How much is the additional subscription

Answer:

Dear Fiona, Thank you for your query. The additional extension will be £12 for 60 days. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Daniela asked:

Will I receive any certificate to prove that I've passed the course and some of the main things I've learned? Many thanks

Answer:

Dear Daniela, Thank you for your query. Once you complete this course you will receive a free E-certificate (No additional cost for E-certificates). Regards, Student support team

This was helpful. Thank you for your feedback.
Karina asked:

does ‘self placed’ mean I have to find some form of placement for this course

Answer:

Dear Karina, Thank you for your query. Self paced means learners will have 365 days of access to their chosen courses. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Regards, Student support team

This was helpful. Thank you for your feedback.
Shila asked:

Hi,Is their any age limitation to enrol this course?

Answer:

Dear Shila, Thank you for your query. To enroll this course you must be You must be 16 or over. Regards, Student support team

This was helpful. Thank you for your feedback.
Aisha asked:

I have no previous experience, however once completing this course, would I be successful in getting a job with the admin/receptionist sector?

Answer:

Dear Aisha, Thank you for your query. With this qualification, there are various roles open to you, including: Receptionist ,Veterinary Receptionist, Medical Receptionist, Secretary, Legal Secretary, Office Administrator, Office Assistant, Executive Assistant, Personal Assistant. Regards, Student support team

This was helpful. Thank you for your feedback.
Ceri asked:

Are these courses officially recognised by the employer?

Answer:

Dear Ceri, Thank you for your query. Yes this course is recognised by the employer. This course is ideally suited to anyone hoping to gain employment in an office based role, you don’t have to have experience. Regards, Student support team.

This was helpful. Thank you for your feedback.
Velda asked:

Is the course just £10? Is there a catch? Advertisement mentions subscription. Could you expand. Thanks.

Answer:

Dear Velda, Thank you for your query. Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish. Regards, Student support team

This was helpful. Thank you for your feedback.
Velda asked:

I have only got an Android tablet and no printer. Is it possible to complete the course? If yes, does the tablet need any specific memory capacity?

Answer:

Dear Velda, Thank you for your query. Yes it is possible to complete this course without a printer.4 Regards, Student Support Team

This was helpful. Thank you for your feedback.
Mrs iqra asked:

In this course teacher teach us of we learn by self

Answer:

Dear Iqra, Thank you for your Query. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Jas asked:

Will the certificate be recognised by employers in the U.K if I apply for admin or receptionist type jobs ?

Answer:

Dear Jas, Thank you for your Query. Yes this certification is valid in the UK, and it is valid for lifetime. Our receptionist and office admin training provide a course that will give you practical knowledge and training in the fundamentals of administration and reception Regards, Student Support Team

This was helpful. Thank you for your feedback.
Sheena asked:

Hi I just wanted to do this course but I’m a little worried is it important to install Microsoft word on computer before you start with this course?

Answer:

Dear Sheena, Thank you for your Query. To enroll this course You must be 16 or over, you should have a basic understanding of English, Maths and ICT ,You will need a computer or tablet with internet connection (or access to one) Regards, Student Support Team

This was helpful. Thank you for your feedback.
Tracy asked:

if i buy this now ,is there a time limit for me to complete the course ? And do i have to dedicate a certain amount of hours per day ?

Answer:

Dear Tracy, Thank you for your Query. Learners will have 365 days of access to their chosen courses. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Zee asked:

Can you ask whether you would recommend going through the modules in order, or can you do it in any order?

Answer:

Dear Zee, Thank you for your Query. We would recommend going through the modules in order ,however the students can choose any order to study the modules. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Zee asked:

Can you please tell me the method you use to teach. Is it pdf based? Videos? Quizzes? Thank you.

Answer:

Dear Zee, Thank you for your Query. You will be trained in word processing, spreadsheets, PowerPoint, and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Zee asked:

In the course outline there are modules on project planning. Is that included? Is that included in the exam? What if I dont want to do it?

Answer:

Dear Zee, Thank you for your Query. You will get the Project Management skills free, If you want to ignore the project management skills you can ignore. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Esther asked:

And if I take this course would i get a job with the certificate that I would payed for the sum of 19.00 pounds

Answer:

Dear Esther, Thank you for your Query. Kindly note that Those working as a receptionist or in administration or role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. Our receptionist and office admin training provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Esther asked:

I've been made redundant i see this course and I'm interested to take this course most job I've seen now is receptionist jobs is really 10.00 pounds

Answer:

Dear Esther, Thank you for your Query. Yes this course is for £10. Enroll in this Office Admin & Reception skills online course and gain FREE entry to CPD accredited Project Management Skills Training Course and earn more CPD hours (20 hours) Free E-certificate (No additional cost for E-certificates) Regards, Student Support Team

This was helpful. Thank you for your feedback.
Natalia asked:

Is this course available from anywhere in the world? I am leaving Great Britain in a month and I would love to do this course.

Answer:

Dear Natalia, Thank you for your Query. Yes this is an online course and anyone can take this course from any country. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Ben asked:

May I take this course if I stay in South Africa

Answer:

Dear Ben, Thank you for your Query. Yes you can take this course in South Africa. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Esther asked:

Is this course really £10.00

Answer:

Dear Esther, Thank you for your Query. Yes this course is £10.00. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Esther asked:

I'm a slow learner but I'm interested in this course i just won't to do something different so i can learn to my own pace.

Answer:

Dear Esther, Thank you form your Query. You will have 365 days to access the content. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Salina asked:

If I want to parches certificate how much I have to pay?

Answer:

Dear Saline, Thank you very much for your query. Kindly note that a free E - certificate will be issued on completion of this course and it is included in the course price. You can request a hard copy of the certificate which will cost you an additional fee of £29 and it is delivered right to your place in a hardback envelope. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Helen Murphy asked:

I already have an ECDL quantification would this be an extra help to get a job or is it the same

Answer:

Dear Helen, Thank you very much for your query. Kindly note that this CPD course will definitely help you to enhance your skills and support you to climb your career ladder or to find a new job with the earned CPD points as well. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Alice asked:

Hi, I'm very interested in purchasing this course. I was just wondering what sort of level the course is?

Answer:

Dear Alice, Thank you very much for your query. This is a CPD course and it does not refers to any level. This helps you in enhancing your skills and knowledge in the particular area and earn you CPD points. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Angela asked:

I haven’t received any login details and I bout this over a week ago

Answer:

Dear Angela, Thank you for your query. Please check you email inbox if you have received the login details to the online portal. meanwhile, I will check this with my team and please contact our customer helpdesk if you need further assistance. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Coleen asked:

I have been a teacher, off and on, for over 20years and I'm looking for a career change. I am 55 years old. Is this course for me? Kind regards

Answer:

Dear Coleen, Thank you for your query. Yes of course you can go-ahead with this course and I would also recommend you to call our helpline to get more information and advise. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Bethany asked:

In the reviews it says course info and login details will be sent as soon as enrolled but when i paid it said 48 hours, which is it? Thank you :)

Answer:

Dear Bethany, Thank you for your query, Ideally you should receive it immediately if there is a higher number of student registrations at the same time, you will receive it within 48 hrs. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Naheeda asked:

Hi can we do this at home on lline

Answer:

Dear Naheeda, Thank you for your query. Of course yes, you can do this using your computer, laptop, tablet. Hurry up to grab the discount as it ends soon Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Tony asked:

What will subscription be to access course content beyond 12 months. Will it be full course price ?

Answer:

Dear Tony, Thank you very much for your query. This course duration is 40 hours. You will receive access to the course material for 365 days where you can study at your own pace. This marked price is the full cost you have to pay for this course, Successful learners will gain a free E - Certificate at the end of this program. Regards, Student Support Team.

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Anita asked:

Hi. I am interested about if I fail the exam what is going to happen?

Answer:

Dear Anita, Thank you very much for your query. You can retake the exam and kindly note that you have 365 days of access to the course to successfully complete it. Please contact us via our official info email or call our direct number so that we can guide you on the enrollment process. Hurry up to grab the discount as it ends soon. Regards, Student Support Team

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Question asked:

Can you do this course if you don’t have a computer or laptop? Can you do this along side another online course?

Answer:

Dear Sir/Ma'am, Thank you your query. In-order to the do this course you need a computer and yes you can do another course as you prefer. Hurry up to grab the discount as it ends soon Regards, Student Support Team.

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Milcy Rodrigues asked:

What is the role of a receptionist?

Answer:

Dear Sir/Ma'am Thank you for your query. The course provides the the opportunity to gain recognised skills in the said role. Microsoft Word, Excel, Powerpoint, and Outlook Diary management, record keeping and filing Business, report and e-mail writing Taking notes, dictating, and proofreading,Speed reading and typing Receptionist, customer service skills, and telephone skills Hurry up to grab the discount as it ends soon Regards, Student Support Team.

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Erica asked:

Does the course get sent to your email address? Can you take the course on a PC?

Answer:

Dear Sir/Ma'am Thank you very much for your query. Once pay and enrolled you will recieve the links and the login details via an email. This is an online course which can be accessed anywhere anytime on any online device. Hurry up to grab the discount as it ends soon Regards, Student Support Team.

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Collette asked:

I work part time cleaning can I start the course when I come home

Answer:

Dear Sir/Ma'am Thank you very much for your query. This is an online course, you can access it any where any time. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

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Bimpe asked:

Hi,Does Microsoft PowerPoint exist in the course & I am having Window 2007 laptop is this going to be compatible or suitable for the course.?

Answer:

Dear Sir/Ma'am Thank you very much for your query. Yes it includes. You need to have the relevent software to get the maximum output. Purchasing it wont be a waste as it will be usefull to your future studies aswell and for your career. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

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Cefyn asked:

Hello. I'm looking at this as a dyslexic receptionist. Is there any provision on this course for that? Speed reading is a bit of a struggle for me.

Answer:

Dear Sir/Ma'am Thank you very much for your query. This will teach you Speed reading and speed typing,Handling confidential documents, Taking notes, dictating, and proofreading, Arranging interviews, bookings, and travel. Delivering mail. Please refer the career path listed. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

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Georgia asked:

I want to do this course will I need access to PowerPoint, excel ect on my laptop?

Answer:

Dear Georgia Thank you very much for your query. Yes you need yo have the MS office software installed. Hurry up to enjoy the discount as it ends soon. Regards, Student Support Team.

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Lynn asked:

Hi how much is the course, is it open to mature students

Answer:

Dear Lynn Thank you very much for your query. Yes of course you can enroll. The course price is £10. Exam(s) / assessment(s) is included in price. Hurry up to grab the discount. As it ends soon. Regards, Student Support Team.

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Arun asked:

I am office skilled at a German college including Microsoft suite 20 Years ago. Recently 6 month experience Will this course help me?

Answer:

Dear Arun Thank you very much for your query. Yes ofcourse, With this qualification, there are various roles open to you, including: Receptionist Veterinary Receptionist Medical Receptionist Secretary Legal Secretary Office Administrator Office Assistant Executive Assistant Personal Assistant Hurry up ! as the discount ends soon. Regards, Student Support Team.

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Anna asked:

Is it possible to get all course material in text form. Eg transcripts for the video files?

Answer:

Dear Anna Thank you very much for your query. This contains well sturctured text and video study materials. And learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Hurry up ! as the discount ends soon. Regards, Student Support Team.

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Abbey1976 asked:

Can this course be completed on an iPad?

Answer:

Dear Sir/Ma'am Thank you very much for your query. Yes ofcourse you can access the course in any online device with relevent softwares. Hurry up ! as the discount ends soon. Regards, Student Support Team.

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Nicolle asked:

Im 53, Ive been a bookkeeper for 18yrs, I was made redundant over 2 years ago, I have really battled to get a job. Shld i take this course. Nicolle

Answer:

Dear Nicolle Thank you very much for your query. Yes this is an ideal aourse for you.You can enroll. And hurry up to grab the discount as it ends soon. Regards, Student Support Team.

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Alex asked:

I don’t have access to any video from the course. What can I do?

Answer:

Dear Alex Thank you very much for your query. Apologies for the inconvinince caused, You must have recived the link and the login details, please check your email spam folder. Regards, Student Support Team.

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Viktoria asked:

Hello. Where can I find the course? Purchased yesterday, but I haven't received any link yet......

Answer:

Dear Viktoria Thank you very much for your query. As soon as you purchased we will be sending the links with the login details. Please check your spam folder of your email if stiil not recieved please contact our customer service department. Regards, Student Support Team.

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Maggie asked:

How long after purchase will the course links be sent please? Paypal suggests it is a direct debit so can I just be assured this is not a recurring DD

Answer:

Dear Sir/Ma'am Thank you very much for your query. You will receive the links and login details once you pay nad enroll. You can pay via debit/credit card or paypal. Regards, Student Support Team.

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James asked:

Hi Do I need Microsoft word on my laptop to do this course ? Regards James

Answer:

Dear James Thank you very much for your query. Yes you need to have the MS software installed to follow the course. Regards, Student Support Team.

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Lina Paula asked:

when I am goin to receive the course ? I havent got anything yet?

Answer:

Dear Lina Paula Thank you very much for your query. The login details and the links must have recieved by you as we send it once you purchase and enroll. Please contact our customer service if you didnt recive it again. Regards, Student Support Team.

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Adeeb asked:

Hi is there videos in this course aswell or just writing?

Answer:

Dear Adeeb Thank you very much for your query. It contains PDF text material as well as videos whichare well structured for you to get qualified. Regards, Student Support Team.

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Alice asked:

How is this course delivered? Are there any video tutorials included? What is the relative split between video and pdf materials please?

Answer:

Dear Alice Thank you very much for your query. Yes there are video materials and PDF text material as well. And approximately 90% is video material. Regards, Student Support Team.

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britt asked:

is this an accredited training company? will this be noticeable to hiring companies?

Answer:

Dear Britt Thank you very much for your query. Yes it is. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Which is accredited by CPD iAP. Regards, Student Support Team.

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Jade Louise asked:

I have bought the course. How do I log in to the course?

Answer:

Dear Jade Louise Thank you very much for your query. You must have received the logins via an email once you get enrolled. And one of our customer service representative will contact you soon. Regards, Student Support Team.

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Lara asked:

Hi will i need to have word, excel and power point on my computer to complete this course?

Answer:

Dear Lara Thank you very much for your query. Yes you need to have the software installed. Regards, Student Support Team.

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Madalene asked:

I am over 60 years old working in a office at present , not living in the UK would course still be relevant if I returned to the Uk at a later stage

Answer:

Dear Madalene Thank you very much for your query. You can enroll online. Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. The career path is as follows Receptionist Veterinary Receptionist Medical Receptionist Secretary Legal Secretary Regards, Student Support Team.

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Seyi asked:

Hi When will this offer ends?

Answer:

Dear Seyi Thank you very much for your query. The offer ends 14th February. Hurry up to grab the discount. Regards, Student Support Team.

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Monika asked:

Hello where can I find my course?? I purcased 4 days ago and Im waiting my login details to start my course

Answer:

Dear Monika Thank you very much for your query. Apologies! One of our customer service executive will contact you soon. Regards, Student Support Team.

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rach asked:

is this a recognised qualification ?

Answer:

Dear Rach Thank you very much for your query. With this recognized qualification ,there are various roles open to you, including: Receptionist Veterinary Receptionist Medical Receptionist Secretary Legal Secretary Office Administrator Office Assistant Executive Assistant Personal Assistant Regards, Student Support Team.

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Lucy asked:

Is there any penalty if you don't complete the course ?

Answer:

Dear Lucy Thank you very much for your query. No.Once you pay and enroll you will get an exam. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost. Regards, Student Support Team.

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Lucy asked:

If you buy the course now do you have to start studying straight away ?

Answer:

Dear Lucy Thank you very much for your query. Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription. Regards, Student Support Team.

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Alessandra asked:

I will need some books as well for help more

Answer:

Dear Alessandra Thank you very much for your query. Tutor is available to students and the study material contains videos and text files to cater you better. The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

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Nat asked:

Do I need to have the relevant programs on my computer already?

Answer:

Dear Nat Thank you very much for your query. You need to have the softwares installed on your computer. The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

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Susan asked:

I have no laptop/tab can I do this at my local library?

Answer:

Dear Susan Thank you very much for your query. This is an online course, Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G. The offer ends tomorrow, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

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Linda asked:

I’ve never worked as a receptionist before but it really appeals to me. Would I be taken seriously if I’ve not been in this line of work before?

Answer:

Dear Linda Thank you very much for your query. You can enroll. These intensive on line courses are opened to anyone with an interest in the topic and give you access to world-class learning led by the course provider. The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

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Rebecca asked:

Is this qualification recognised within the industry ?

Answer:

Dear Rebecca Thank you very much for your query. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Since this is a Accredited qualification there are various roles open to you, including:Receptionist,Veterinary Receptionist,Medical Receptionist,Secretary,Legal Secretary,Office Administrator,Office Assistant,Executive Assistant,Personal Assistant. Regards, Student Support Team.

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Zoe asked:

Can you get a hard copy of your certificate?

Answer:

Dear Zoe Thank you very much for your query. Successful candidates will receive a free e certificate & a printed certificate will be issued for £19 inside UK and £24 outside UK.The offer ends tomorrow, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

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Mia asked:

Why are people saying this course is fake? Can you reassure me that it is legitimate please?

Answer:

Dear Mia Thank you very much for your query. That is not true. You can check the number of students who has purchased. Which is 180. The offer ends this Friday, so hurry up and get the discount as you will receive 24/7 access for 365 days. Regards, Student Support Team.

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Boryana asked:

Do I get a level or certification upon completion?

Answer:

Dear Boryana, Thank you for your query. Yes, Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost. Regards, Student Support Team.

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Rosemary asked:

Please how can I start the course also I have access to a mobile phone and internet can I still start the course?

Answer:

Dear Rosemary, Thank you for the query. Yes. Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet, and Smartphone devices. So, you can access your course on internet Wi-Fi, 3G or 4G. Regards, Student Support Team.

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Certificates

Certificate in Office Administration & Reception Skills

Digital certificate - Included

You can also get your Printed Certificate for ONLY £19

Reviews

4.4
Course rating
84%
Service
88%
Content
93%
Value

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.