Negotiation Skills: Achieving Successful Outcomes
Classroom based course with study materials, lecturer support and CPD Hours included
London Training For Excellence
Summary
- Tutor is available to students
Overview
Description
Defining the Negotiation Environment.
- The impact of organizational culture.
- The range of negotiation styles and practices.
- Assessing negotiation feelings and attitudes.
- Differentiating win/win from win/lose.
- Defining the wise agreement.
Powering Up Principled Negotiation.
- What is principled negotiation?
- Building a wise agreement.
- Efficient and ethical negotiation approaches.
Planning Wise Negotiation Outcomes.
- The components of a negotiation plan.
- Clarifying potential outcomes.
- Tailoring your situational approach.
- Successful negotiation planning.
- Testing plan feasibility.
- Setting the stage for successful negotiation.
- Logistics for successful outcomes.
- Building psychological readiness.
- Physical fitness for negotiation success.
Timely Starting and Closing Actions.
- Recognizing hidden agendas.
- Knowing when to Agree, Bargain, Control or Delay (ABCD).
- Informal and formal negotiations.
- Choosing when and when not to formalize.
- Negotiation tactics for effective outcomes.
The Psychology of Successful Negotiation.
- Creating and adjusting plans based on SWOT analysis.
- Identifying Emotional Intelligence (E.I.).
- Multiple Intelligence (M.I.) and communication filters.
- Analyzing communication strengths and challenges.
- Analyzing communication strengths and challenges.
- Recognizing and valuing diversity in others.
- Moving from one-to-one to inter-team negotiations.
- Deploying an iterative process.
- Conducting resource matrix problem solving.
- Best practices of principled negotiation.
- Arriving at wise agreements.
- Creating efficacy in the negotiation process.
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