NCFE Level 2 Certificate in Principles of Team Leading

Online Learning College

This NCFE Level 2 Certificate in Principles of Team Leading is perfect for anyone that is looking to move up in their career to a more senior role. The course teaches management skills that are needed to progress into higher roles in any industry and can be completed online at your own pace.

Study Time: 215 hours

Enrolment length: 12 months

Course Format: Online

Entry Requirements: None Specific

Upon completion of this qualification students are awarded an NCFE Level 2 certificate and an OLC Certificate. All certification fees are included in your course fees. Qualification Code 603/3883/0

This course assesses the following units:

Unit 1: Principles of team leading (40 hours)

• Understand leadership styles in organisations
• Understand team dynamics
• Understand techniques used to manage the work of teams
• Understand the impact of change management within a team
• Understand team motivation

Unit 2: Understand business(40 hours)

• Understand organisational structures
• Understand the business environment
• Understand the principles of business planning and finance within an organisation
• Understand business reporting within an organisation
• Understand the principles of management responsibilities and accountabilities within an organisation

Unit 3: Understand how to communicate work-related information (20 hours)

• Understand the principles and techniques of work-related communication
• Understand how to prepare for meetings

Unit 4: Understand how to manage performance and conflict in the workplace (35 hours)

• Understand the management of team performance
• Understand the management of underperformance in the workplace
• Understand the principles of conflict management

Unit 5: Understand customers (20 hours)

• Understand different types of customers
• Understand the value of customers and their loyalty

Unit 6: Principles of equality and diversity in the workplace (15 hours)

• Understand the implications of equality legislation
• Understand organisational standards and expectations for equality and diversity and context in the workplace

Support

The most important tool that all of our students have at their disposal is their tutor. When studying for a course with us you are assigned a personal tutor with indepth knowledge and experience in your chosen subject.

You are strongly advised to make use of your tutors expertise and ask questions about the course content. Your assignments are marked by your personal tutor and detailed feedback is given. As well as this your tutor will provide you with pointers and advice on where you can improve- this helps you to get the most from your courses and constantly improve your skills.

Anyone looking to work as a team leader or manager and progress their career into a higher role.

There are no entry requirements for this course and you can enrol at any time.

To be a team leader or manager in a variety of different career paths.

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