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Minute Taking Masterclass

Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.


Courtney Associates

Summary

Price
£342 inc VAT
Payment options

Visa Debit/Credit Card, Paypal, Cheque, Online or Bank Transfer. Payment must be made in advance... Read more

Study method
Classroom
Duration
1 Day, Part-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students

164 students enquired about this course

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Location & dates

Location
Start date
End date
10/09/2019
10/09/2019

End date: 10/09/2019

Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up

Address
Hagley Road
BIRMINGHAM
West Midlands
B168SJ
23/07/2019
23/07/2019

End date: 23/07/2019

Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up

Address
St Paul's
Aldersgate Street
City Of London
London
EC1A4HD
24/09/2019
24/09/2019

End date: 24/09/2019

Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up

Address
St Paul's
Aldersgate Street
City Of London
London
EC1A4HD
Enquire for dates
Address
Wellington Street
LEEDS
West Yorkshire
LS11BA

Overview

Ask any Minute Taker in any organisation, large or small about problems they face at work when taking down Minutes for either a formal, informal or action planning meeting and you will usually find that communication, organisation, listening skills,co-operation and understanding are at the heart of the problem.

Testimonials

“I found the course extremely helpful. Perfect delivery, presentation, setting and the handouts, exercises and ideas shared are invaluable. It was a pleasant surprise to find every aspect of the course so helpful. Thank you to Julie (tutor) for sharing templates, most helpful to have a contribution from someone experienced in minute writing. I feel adequately equipped to confidently take minutes in my new role.”
Savita P - Cabinet Office

“Really professional training. The course was tailored to my requirements, so I could get the most benefit out of it.” Katie S – Thinksmart

“Excellent trainer, her presentation was excellent. Would highly recommend to others.” Maxine D - Senior Administrator

“Excellent knowledge and communication from the trainer. Would definitely recommend to others to attend this course as it was excellent.” Heather B - Team Secretary

Description

This 1 day Introduction To Minute Taking course aims to allow delegates to understand how to maximise their Minute Taking skills in formal, informal and action planning meetings. The course will also enable delegates to develop professional Minute Taking skills including using their organisational, listening and critical thinking skills whilst utilising their understanding of body language to enhance their minute taking styles, together with, working in harmony with the Chairperson and building rapport with the meeting participants, in order to maximise their accuracy of the Minute Taking process.

Course Content

No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredients are necessary:

  • an assurance of closure
  • a strong chair or leader
  • accurate minutes.

It has been said that if accurate minutes have not been recorded, then the meeting may just as well not have taken place. If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this one-day workshop you will understand your role as a Minute Taker and the best techniques for producing Minutes that include all the essential information needed.

  • The Role of the Minute Taker
  • What is a Minute Taker?
  • Problems ad Solutions
  • The Skills of a Minute Taker
  • Key skills
  • Listening Skills
  • Critical Thinking skills
  • Organisational skills
  • Meeting Agreements
  • The Chair
  • The Minute Taker
  • The Participant
  • Minute Styles
  • Formal
  • Informal
  • Action minutes
  • What to Record?
  • Techniques for Preparing Minutes
  • Listening Skills
  • Taking Minutes in an Interactive Meeting
  • The Minute Book
  • Action Planning

Learning Objectives

  • Recognise the importance of Minute-Taking.
  • Develop key Minute-Taking skills
  • Understand the Problems and Solutions of Minute Taking
  • Learn techniques to improve your Listening Skills
  • Use Critical Thinking Techniques when taking Minutes
  • Be organised before, during and after Minute Taking meetings
  • Understand how reading body language can support your Minute taking
  • Know how valuable a good working relationship with the Chair of meeting can improve your minute taking
  • Be able to resolve many of the complaints that affect Minute Takers.
  • Be able to write Minutes that are suitable for formal meetings, informal meetings, and action minutes.
  • Be an efficient Minute Taker in any type of meeting.
  • Be able to prepare and maintain a Minute Book.

Who is this course for?

Suitability – Who should attend?

This course is targeted at members of staff who are new to the role of Minute Taking and whose position depends on being able to accurately record meetings and capture Minutes successfully. This includes receptionists, administrators, secretary’s, P.A.s and anyone who is seeking to maximise their Minute Taking skills in work based situations. The course will also act as a "refresher" to more experienced staff who have had no previous formal training.

The level is Introductory/Intermediate. Due to our small class sizes it should be noted that we are able to adapt the content as required, and tailor the course to meet the specific needs of the people who are attending on the day.

Requirements

There are no pre-requisite requirements to attend this course.

This is a practical course which involves tutor interaction, group activities, video clips and group participation. The tutor will follow up via email after the course and let attendees have access to a variety of Minute Taking templates that they can adapt to suit their particular workplace environment.

Career path

This Minute Taking course is appropriate for anyone working within the public or private sector who is required to take notes or formal Minutes at meetings as part of their role. It is also suitable for people who are looking for a new role where their duties include the need to take Minutes at meetings.

Potential career paths are:

  • Secretaries

  • PAs

  • Administrative Assistants

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