Managing Challenging Behaviour

The Managing Challenging Behaviour course is precisely created for professionals looking for comprehensive ways to effectively manage difficult behaviors in a variety of settings. This course digs into the psychological basis of problematic behaviors, providing students with practical skills and theoretical understanding for assessing, intervening, and positively influencing outcomes. Participants will gain confidence, empathy, and professionalism in dealing with difficult situations through a combination of interactive workshops, case studies, and evidence-based methods. Understanding the reasons of problematic behaviors, communication tactics, de-escalation measures, and fostering positive change environments are among the key themes covered. This course is perfect for people in education, healthcare, social work, human resources, and management who want to create safer and more productive environments.

• Learning Connect Brochure - download
• Course brochure - download

Course Content Managing Challenging Behaviour:

• Introduction to Challenging Behaviours
• Psychological Theories and Causes
• Assessing Behaviours and Situational Analysis
• Communication Techniques for Difficult Conversations
• De-escalation Strategies and Crisis Management
• Legal and Ethical Considerations
• Implementing Positive Behaviour Support Plans
• Case Studies and Role-Playing Exercises
• Strategies for Self-care and Resilience Building
• Creating Positive and Inclusive Environments

Aims of the Managing Challenging Behaviour Course:

• To understand the root causes of challenging behaviors.
• To develop effective communication and intervention skills.
• To learn de-escalation techniques and crisis management strategies.
• To apply legal and ethical considerations in managing behaviors.
• To promote positive change through supportive and inclusive practices.

Assessment

online assessment is taken on completion of the training material. You will be asked multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass don't worry! You can take the test as many times as you need.

Certificate

Our online social care courses are accredited by the Continuing Professional Development (CPD) and are nationally recognised. Once you have completed your assessment you will be awarded a free accredited certificate in PDF format which is immediately available. Hard copies of the certificate are available for an additional fee. All evidence of learning and certification will remain in our system for your future reference.

• Educators and School Administrators
• Healthcare Professionals
• Social Workers and Counsellors
• Human Resources Managers
• Team Leaders and Managers

This course is designed for individuals who face challenging behaviors in their professional settings and are looking for effective strategies to manage these situations positively. Whether you're an educator dealing with disruptive students, a healthcare professional handling patient aggression, or a manager aiming to resolve workplace conflicts, this course provides the tools and insights needed to address these challenges confidently.

For new users, the course requires no prior healthcare experience. It's designed as an entry-level induction, providing essential training in care principles. Participants will need commitment to complete the modules, access to a learning platform, and support from their employer to apply practical skills in their workplace

• Enhanced roles in educational management and administration
• Opportunities in healthcare settings as behavioral specialists
• Advanced positions in social work and community service organizations
• Leadership roles in human resources focusing on conflict resolution
• Consultancy roles offering expert advice on managing challenging behaviors

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