Management Skills - Online
Management Skills - 3 x Half Days Online workshops, 1:1 Coaching, Small Groups
The Learning and Development Company
Summary
- Certificate of completion - Free
- Tutor is available to students
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Dates
Overview
The purpose of this online line managers course is to introduce participants to the complex issues involved in managing people, building a foundation of skills necessary for successfully leading a team at any level. Key development areas include: effective delegation, setting expectations, remote management, developing respect as the leader, motivation, understanding & developing individuals and teams, handling difficult conversations, giving and receiving feedback, performance management and coaching.
With the introduction of the PRISM® profiling tool, participants learn about their behavioural preferences, which in turn helps them understand and engage with their own team members, improving how they motivate and communicate.
Achievement
Course media
Description
By the end of the course participants will be able to:
- Identify their responsibilities as managers
- Set expectations in relation to behaviours and results - creating standards and vision
- Recognise and apply appropriate and flexible leadership styles
- Gain tools and approaches for dealing with 'difficult people'
- Learn how to assess learner competence and commitment levels
- Understand S.M.A.R.T goal setting
- Understand how teams and individuals develop
- Design strategies for motivation
- Handle difficult conversations minimising the need for disciplinary action
- Give structured feedback and deal with emotional reactions to feedback
- Apply new tools and techniques to their teams immediately
- Recognise the cost of poor people management, recruitment and retention
Who is this course for?
This course is designed for Line Managers, Team Leaders, Supervisors, either with no formal training or in need of a refresher.
Requirements
No special requirements
Career path
Ideal for those seeking a career in line management and leadership positions and wish to build a solid foundation in team management, operations management, project management and supervisory roles.
Questions and answers
Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.