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Management Skills - Online cover image

Management Skills - Online
The Learning and Development Company

Management Skills - 3 x Half Days Online workshops, 1:1 Coaching, Small Groups

Summary

Price
£395.95 inc VAT
Study method
Online + live classes
Duration
9 hours · Part-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

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Overview

The purpose of this online line managers course is to introduce participants to the complex issues involved in managing people, building a foundation of skills necessary for successfully leading a team at any level. Key development areas include: effective delegation, setting expectations, remote management, developing respect as the leader, motivation, understanding & developing individuals and teams, handling difficult conversations, giving and receiving feedback, performance management and coaching.

With the introduction of the PRISM® profiling tool, participants learn about their behavioural preferences, which in turn helps them understand and engage with their own team members, improving how they motivate and communicate.

Achievement

Certificates

Certificate of completion

Digital certificate - Included

Course media

Description

By the end of the course participants will be able to:

  • Identify their responsibilities as managers
  • Set expectations in relation to behaviours and results - creating standards and vision
  • Recognise and apply appropriate and flexible leadership styles
  • Gain tools and approaches for dealing with 'difficult people'
  • Learn how to assess learner competence and commitment levels
  • Understand S.M.A.R.T goal setting
  • Understand how teams and individuals develop
  • Design strategies for motivation
  • Handle difficult conversations minimising the need for disciplinary action
  • Give structured feedback and deal with emotional reactions to feedback
  • Apply new tools and techniques to their teams immediately
  • Recognise the cost of poor people management, recruitment and retention

Who is this course for?

This course is designed for Line Managers, Team Leaders, Supervisors, either with no formal training or in need of a refresher.

Requirements

No special requirements

Career path

Ideal for those seeking a career in line management and leadership positions and wish to build a solid foundation in team management, operations management, project management and supervisory roles.

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