Cleaning Level 5

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£339 inc VAT
Or £56.50/mo. for 6 months... Read more
Study method
Online, self-paced
5 hours
Access to content
1 year
No formal qualification
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Our professionally renowned Cleaning Level 5 is the ideal course for anybody who wants to work in the cleaning industry. This is the most popular cleaning course in the UK, with bite-sized modules allowing you to learn all you need to know to succeed in the profession.

The Certificate in Cleaning course teaches you about cleaning and its processes and covers cleaning offices, carpet cleaning, entryways and lobbies, as well as techniques in maintaining hard floors. After this, you will also learn about cleaning restrooms, pest management, cleaning products, staffing and so much more. Finally, you’ll be offered tips for establishing and maintaining your own cleaning business.

This Certificate in Cleaning course is also accredited by CPD and 10 CPD points are available without any further studies. Our Certificate in Cleaning Course consists of 17 modules, and you can complete the entire course in just 5 hours of study.

As one of the top course providers of the UK, we’re committed to providing you with the best educational experience possible. This Certificate in Cleaning Training is designed by industry experts to empower you to learn all at once with accuracy. You can take this Certificate in Cleaning Course at your own pace and convenience.

Benefits of studying the Level 5 Certificate in Cleaning

  • Free PDF Certificate Upon Successful Completion Of The Certificate in Cleaning Course
  • Full 1 Year Access To This Cleaning Course Materials
  • No hidden fees with our Certificate in Cleaning Course
  • Learn Cleaning at your own pace
  • Full Tutor Support Available From Monday To Friday
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Instant Results Are Provided
  • Complete understanding of Cleaning
  • Accessible, informative modules taught by expert instructors
  • Get 24/7 help or advice from our email and live chat teams
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Improve your chance of gaining professional skills and better earning potential by taking Certificate in Cleaning Course


10 CPD hours / points
Accredited by CPD Accreditation Group

Course media


Course design

The Cleaning Level 5 training course is delivered through Janets’ online learning platform. Access the Cleaning Level 5 course content from any internet-enabled device whenever or wherever you want to. The Cleaning course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

************************** Course Modules **************************

***Cleaning Level 5***

Module 1: An Introduction to the Cleaning Job

  • Introduction
  • Typical Working Hours of a Cleaner
  • Cleaning Contracts
  • Typical Working Conditions

Module 2: The Diversity of Cleaning Jobs

  • Cleaning Offices
  • Cleaning Pubs and Leisure Premises
  • Builders’ Cleans
  • Cleaning New-Build Homes
  • Cleaning New-Build Commercial Premises

Module 3: Cleaning Equipment, Products and Clothing

  • Introduction
  • Equipment for Window Cleaning
  • Equipment for Carpet Cleaning
  • Ironing Business Equipment

Module 4: House Cleaning

  • Surface Cleaning
  • Dusting Procedures
  • Glass and Mirror Cleaning
  • Carpet Cleaning

Module 5: Food Kitchen and Commercial Kitchen Cleaning

  • Food and Kitchen Cleaning Procedures
  • Microwave Cleaning
  • Oven Cleaning
  • Cleaning of Cooker Tops (Gas)
  • Cleaning of Cooker Tops (Electric)
  • Refrigerator Cleaning
  • Sink Cleaning
  • Food Safety

Module 6: Bathrooms and Toilets

  • Introduction
  • Professional Toilet Cleaning Equipment
  • Toilet
  • Bath
  • Shower
  • Sinks

Module 7: Office Cleaning

  • Introduction
  • Clearing Up Rubbish
  • Cleaning Staff Toilets
  • Lifts and Stairs Cleaning
  • Office Stairs
  • Cleaning Lifts
  • Hallway Cleaning
  • Office Desk Cleaning
  • Summary

Module 8: Cleaning External Surfaces and Areas

  • Introduction
  • Cleaning the Outside
  • The Work Schedule
  • The Information Sheet

Module 9: Dealing with Non-Routine Waste

  • Colour Coding System for Waste Containers
  • Why Keep a Clean Waste Container Surrounding

Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners

  • Introduction
  • Chemicals for Cleaners

Module 11: Starting a Cleaning Business and Planning for it

  • Cleaning Businessmen’s Important Traits
  • The Right Type of Cleaning Business for You
  • Choosing Between Tidying and Cleaning
  • Local Area Market Research Concerns

Module 12: Running the Business with Quality Service

  • Introduction
  • Providing Your Clients with a Service

Module 13: Customer Satisfaction

  • Ensuring Client Satisfaction
  • How Clients Regard Cleaning
  • Anticipating Typical Complaints
  • Office Cleaning

Module 14: Management of Staff

  • Employing Staff
  • Motivating and Rewarding Staff
  • Finding Staff

Module 15: Marketing, Advertising and Sales

  • Marketing and Advertising
  • Contacting the Appropriate Person

Module 16: Expansion Management

  • Coping with the Problems of Growth
  • Recruiting Service Managers
  • Mobile Phones
  • Company Vehicles

Module 17: Business Insurance, Tax and Additional Equipment

  • Introduction
  • Insurance for a Cleaner
  • Insurance for Cleaning Businesses

Method of Assessment

To successfully complete the Cleaning Level 5 course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Cleaning course. After successfully passing the Cleaning Level 5 course exam, you will be able to apply for a CPD-accredited certificate as proof of your Cleaning qualification.


All students who successfully complete the Cleaning Level 5 course can instantly download their free e-certificate. You can also purchase a hard copy of the Cleaning Level 5 course certificate, which will be delivered by post for £9.99.

Who is this course for?

The Cleaning Level 5 is ideal for those who already work in this sector or are an aspiring professional. This Cleaning Level 5 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.


The Cleaning Level 5 is open to all students and has no formal entry requirements. To study the Cleaning Level 5 course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Career path

Training offered by the Level 5 Certificate in Cleaning course could potentially benefit a range of roles, but would particularly enhance careers in

  • Cleaning Supervisor
  • Cleaning Manager
  • Cleaner
  • Housekeeper
  • Janitor
  • Sweeper

Questions and answers

No questions or answers found containing ''.

Naomi asked:

How and where is the exam held?


Dear Naomi, Thanks for the question. All of our courses are completely online which includes the exam as well. You don't have to attend the exam physically as it is an online exam. The exams will MCQ based and before taking the final exam, you can sit for the mock exam three times. Thanks, Help Desk.

This was helpful. Thank you for your feedback.

Lesh asked:

Can this be done on iPhone? Thanks


Dear Lesh, Thank you for contacting us. The course is delivered through our online learning platform, accessible through any internet-connected device. Thanks

This was helpful. Thank you for your feedback.

claire asked:

I'm a cleaner at Randstad an want to apply for a chemical cleaner do I ha e the experience I've been a cleaner for 20 years also worked for britannia


Hi Claire Thank you for your inquiry. Your question is not very clear to us. However if you take this course you will gain necessary skills and knowledge about cleaning and you can add this qualification to your CV which will give you an additional benefit for getting a job in cleaning industry. Thank you

This was helpful. Thank you for your feedback.

Jason asked:

Is the discounted price only available to students?


Dear Jason, Thank you for contacting us. The discounted price is available to all. Thanks

This was helpful. Thank you for your feedback.

Adebowale asked:

Hello I'm from Nigeria, how do I apply? Thank yoi


Hi Adebowale, Thanks for reaching out. All our courses are completely online. You just need to go to the course page and click on 'Add to Basket' to purchase the course. Thanks.

This was helpful. Thank you for your feedback.

Paul asked:

can i buy 20 courses for my staff please


Hi Paul, Good morning. You can buy as many courses as you want. Stay Safe.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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