Office Administration and PA with Official

Diploma in Office Administration and PA at QLS Level 4

This course is endorsed under the Quality Licence Scheme.

If you are an aspiring Office Administrator or Personal Assistant the Diploma in Office Administration and PA at QLS Level 4 course is perfect for you. If you want to enhance your skills and knowledge and prove to your employers that you are a stand-out candidate, the course will give you the confidence on how to apply administrative best practices in your day to day tasks. As a central component of any organisation, administrative duties are integral to the smooth and seamless everyday operations. Become a confident Office Administrator, Secretary or Personal Assistant and impress your colleagues in the workplace. You may be new to administration or someone with relative knowledge, the course will give insight to learners on the fundamentals in office administration and PA enabling learners to advance in their career in their chosen field.

The course will give learners an understanding of a range of topics covered including administrative procedures, business writing, organisational skills, work-life balance, media and public relations and executive and personal assistants. The course will teach learners time management skills, how to communicate more effectively in the workplace, and how to prioritise and organise tasks.

The Diploma in Office Administration and PA at QLS Level 4 course will equip learners with administrative and organising skills, meeting daily business targets and a special skill set to adapt to the needs of the management.

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Why Choose Global Edulink?

Global Edulink offers the most convenient path to gain skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more enriching and rewarding.

COURSE CURRICULUM

Module 01 : Administrative Procedure

• Administrative Procedure

Module 02 : Administrative Support

• Administrative Support

Module 03 : Business Writing

• Administrative Support

Module 04 : Meeting Management

• Meeting Management

Module 05 : Taking Meeting Minutes

• Overview and Introduction
• Essential Elements of Meeting Minutes
• Responsibilities of A Minute Taker
• Solutions to Potential Problems
• Summary

Module 06 : Communication With Technology

• Understanding Communication Competency
• Importance of Communication
• Understanding About the Process And
• Communicating Competently Through Email
• Process of Communication Through Emails
• Personal Means of Email
• The Need of Voicemails in Communication
• Process of Communication Performed
• Involvement of Video Chat in Communication
• Need of Social Media in Communication
• For A Thorough Research on Communication

Module 07 : Business Succession Planning

• Business Succession Planning

Module 08 : Organisational Skills

• Organisational Skills

Module 09 : Work-Life Balance

• Work-Life Balance

Module 10 : Business Ethics

• Business Ethics

Module 11 : Executive and Personal Assistants

• Executive and Personal Assistants

Module 12 : Media and Public Relations

• Media and Public Relations

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method of Assessment

This online course will be evaluated through written assignments. In order to complete this programme successfully and gain your professional qualification, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Certification

Those who successfully complete the course will be issued the Diploma in Office Administration and PA at QLS Level 4 by the Quality Licence Scheme.

Course Code: QLS-03801

Endorsed by

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

Other Benefits

• Written and designed by the industry’s finest expert instructors with over 15 years of experience
• Repeat and rewind all your lectures and enjoy a personalised learning experience
• Unlimited 12 months access from anywhere, anytime
• Excellent Tutor Support Service (Monday to Friday)
• Save time and money on travel
• Learn at your convenience and leisure
• Eligible for TOTUM discount card

• Office Administrators and Office Managers
• Administrative Personnel
• Executive Assistants, PA Assistants
• Anyone who wants to learn more about Office Administration and PA and further their career

• Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
• A recognised qualification at level 3 or above in any discipline

• Office Manager – £24,417 per annum
• Administration Manager – £24,183 per annum
• Office Administrator – £17,456 per annum
• Administrative Assistant – £16,910 per annum
• Personal Assistant – £25,139 per annum
• Executive Assistant – £30,573 per annum
• Receptionist – £16,271 per annum