Legal Secretary Diploma Level 3 + Microsoft Office Essentials Certificate Course

Be fully prepared for a career as a Legal Secretary and gain full proficiency in Microsoft Office with this 2-in-1 training package. This course provides the necessary skills to stand out in the job market and boost your earning potential as an entry-level professional.

Improve your skills in Legal Secretary and Microsoft Office skills at the same time with two most popular courses for the price of one.

Develop your communication skills, learn the importance of good phone etiquette and improve your general office administration skills with two professional courses for one unbeatable price. The Legal Secretary Diploma Level 3 will focus on the core competencies needed for secretarial work at law firms. The Microsoft Office Essentials certificate cover score programs including Excel, Word, Outlook and PowerPoint.

Designed and delivered by expert instructors, the online Legal Secretary Diploma Level 3 and Microsoft Office Essentials Certificate courses will cover all of the key areas of legal secretary and business administration practice. Through video lessons, online study materials and automated assessments, you will learn how to manage your time, work as part of a time, be an effective gatekeeper, write and prepare legal documents. You will also gain mastery over spreadsheets in Excel, creating documents in Word, and your Outlook inbox.

More key features of the courses:

• Earn free e-certificates upon successful completion of each course.
• Accessible, informative modules taught by expert instructors
• Study in your own time, at your own pace, through your computer tablet or mobile device
• Benefit from instant feedback through mock exams and multiple-choice assessments
• Get 24/7 help or advice from our email and live chat teams

Our courses are taught entirely online, meaning you can access the materials wherever, whenever, at a pace that suits you, without formal deadlines or teaching schedules.

The courses are delivered through

• Video lessons
• PDF handouts
• Mock exams
• Online assessment

These can be accessed through any device with an internet connection. Our e-learning platform is optimised for use on mobile, tablet, laptops and desktop computers.

Course Curriculum

*Legal Secretary Diploma Level 3*

Legal Secretary

• Introduction
• Role of Legal Secretaries
• General Duties and Day-to-Day Operations of a Legal Secretary
• Record Keeping

Legal Office Administration

• Ethical Considerations
• The Basics
• Client Relations
• Dealing With Mail

Meeting Management & Minute Taking

• Meeting Management
• The Role of a Minute-Taker
• The Skills of a Minute-Taker
• Meeting Agreements

Other Secretarial Roles and Responsibilities

• Working with Your Manager
• Administrative Soft Skills
• Effective Time Management
• Tools of the Trade

Customer Service Role

• Introduction To Customer Service
• The Power of Positive Thinking in Customer Service
• Types of Difficult Customers and How to Help them
• How to Deal with Difficult Customers

Telephone Etiquette

• Aspects of Phone Etiquette
• Using Proper Phone Language
• Eliminate Phone Distractions
• Inbound Calls

Organizing Work Using MS Word

• Opening
• Working with the Interface
• Your First Document
• Basic Editing Tasks
• Basic Formatting Tasks

Proof Reading

• Introduction to Proofreading
• What does a Proofreader do?
• Proofreading

• And much more.......

*Microsoft Office Essentials Certificate Course*

Microsoft Word

• Module One – Getting Started
• Module Two – Opening
• Module Three – Working with the Interface

Microsoft Excel

• Module One – Getting Started
• Module Two – Opening Excel
• Module Three – Working with the Interface

Microsoft PowerPoint

• Module One – Getting Started
• Module Two – Opening PowerPoint
• Module Three – Working with the Interface

Microsoft Access

• Module One – Getting Started
• Module Two – Opening and Closing Access
• Module Three – An Introduction to Databases

Microsoft Outlook

• Module One – Getting Started
• Module Two – Opening and Closing Outlook
• Module Three – Understanding the Interface

Microsoft Publisher

• Module One – Getting Started
• Module Two – Opening Publisher
• Module Three – Working with the Interface

Legal Secretary

• Introduction
• Role of Legal Secretaries
• General Duties and Day-to-Day Operations of a Legal Secretary

Legal Office Administration

• Ethical Considerations
• The Basics
• Client Relations

Meeting Management & Minute Taking

• Meeting Management
• The Role of a Minute-Taker

Other Secretarial Roles and Responsibilities

• Working with Your Manager
• Administrative Soft Skills

Customer Service Role

• Introduction To Customer Service
• The Power of Positive Thinking in Customer Service

Telephone Etiquette

• Aspects of Phone Etiquette
• Using Proper Phone Language

Organizing Work Using MS Word

• Opening
• Working with the Interface
• Your First Document

Proof Reading

• Introduction to Proofreading
• What does a Proofreader do?
• And much more.......

Certification

Upon successful completion of the course, you will be able to obtain your course completion PDF certificate free of cost. Print copy by post is also available at an additional cost of £9.99

Our Legal Secretary Diploma Level 3 and Microsoft Office Essentials Certificate courses are aimed at anyone wishing to start working in such roles, or existing professionals wishing to boost their skills and employability.

Our courses are open to learners of all levels with no formal experience required to enrol.

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included