Leadership & Management

Level 7 Diploma | ***New Year Gifts - Free PDF Certificate + Problem Solving Skills Course | Audio Visual Training

Training Express Ltd


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£10 inc VAT (was £399)
Offer ends 17 January 2021
Study method
Online, self-paced
Access to content
Lifetime access
No formal qualification
150 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

141 students purchased this course

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This leadership & management level 7 course is a practical, in-depth training course for managers, team leaders and supervisors who are new to their role or wish to update their existing management techniques. This leadership & management course covers approaches for both individual and team-leading.

This leadership & management course will help you to define your own leadership style while taking you through a range of leadership theories, equipping you with the skills to positively contribute towards the team and individual development. You will also learn how to enhance your one-to-one communication skills for a person-centered approach to management.

By the end of the course, you will have an excellent understanding of the characteristics of a great leader and how to implement the strategies learned in this course to take your career to the next level.

Learning Outcomes

By the end of the course, learners will be able to:

  • Demonstrate strong leadership and managerial skills
  • Feel confident in leading teams and individuals
  • Make use of a range of leadership theories
  • Positively contribute towards team development
  • Influence individuals to achieve their goals
  • Improve their one-to-one communication skills

Key Features of Leadership & Management Course:

Our trusted, high quality and affordable online courses are designed to train individuals to become experts in their field.

  • Accredited, quality CPD training
  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Developed by qualified health and safety professionals
  • Self-paced learning accessible via laptop, tablet and smartphone
  • 24/7 Learning assistance and tutor support
  • Discounts on bulk purchases

*** Additional Gifts ***

1. Problem-Solving Skills With Critical Analysis

  • Understand the meaning of creative problem-solving and how it is applied in business
  • Use their newfound skills to think strategically and outside the box when making important business decisions
  • Demonstrate an understanding of the creative problem-solving process
  • Identify the different methods of gathering information for finding business solutions
  • Get to the root of any complex business-related issue
  • Use creative brainstorming techniques to come up with practical business solutions
  • Accredited by CPD
  • Free E - Certificate included

2. Free Coronavirus (COVID-19) Awareness Course

  • Demonstrate knowledge of how COVID-19 emerged
  • Understand how COVID-19 spreads and how to prevent it from spreading
  • Identify the symptoms of COVID-19 and which groups of individuals are most at risk
  • Comply with government health guidelines and maintain excellent hygiene
  • Accredited by CPD
  • Free E - Certificate included


150 CPD hours / points
Accredited by The CPD Certification Service

Course media


Course Curriculum

Leadership & Management - Module 1:
Understanding Management and Leadership

  • What is Leadership?
  • Characteristics of Leadership
  • Importance of Leadership
  • Role of a Leader
  • Qualities of a Leader
  • Leadership and Management
  • Managers vs Leaders
  • Leadership Styles
  • Directing
  • Coaching
  • Supporting
  • Delegating
  • Understanding Your Comfort Zone
  • And much more...

Leadership & Management - Module 2:
Leadership Theories

  • Introduction to Leadership Theories
  • Great Man Theory
  • Assumptions
  • Theory
  • Criticism
  • Trait Theory
  • Transformational Leadership
  • Components of Transformational Theory
  • Advantages of Transformational Theory
  • And much more...

Leadership & Management - Module 3:
Improving Management and Leadership Performance

  • The Learning Organisation
  • Five Disciplines of Learning Organisations
  • Systems Thinking
  • Personal Mastery
  • Developing Personal Mastery
  • Vision
  • Values
  • Mental Model

Leadership & Management - Module 4:
High Performance Teams

  • The Meaning and Importance of Groups and Teams
  • Differences between Groups and Teams
  • Types of Teams
  • Creating Effective Teams

Leadership & Management - Module 5:
Motivating Employees

  • What is Motivation?
  • Characteristics of Motivation
  • Importance of Motivation
  • Motivational Theories
  • Maslow's Theory of Need Hierarchy
  • Two-Factor Theory
  • McClelland's Theory of Needs
  • Goal-Setting Theory

Leadership & Management - Module 6:
Organisational Skills

  • Organising Daily Work
  • Organising Workplace
  • Organising Resources
  • Organising Tools
  • Cultivating Organisational Habits

Leadership & Management - Module 7:
Talent Management

  • What is Talent Management?
  • Benefits of Talent Management
  • Talent Management Process
  • Talent Management Model
  • Building a Talent Management Strategy
  • Performance Management
  • Objectives of Performance Management
  • The Benefits of Performance Management
  • Performance Management Cycle
  • Stages of the Performance Management Cycle

Leadership & Management - Module 8:
Succession Planning

  • Defining a Succession Plan
  • Importance of Succession Plan
  • Advantages of Succession Plan
  • Characteristics of a Successful Succession Plan
  • Establishing a Succession Plan

Leadership & Management - Module 9:
Business Process Management

  • Definition of Business Process Management
  • What Business Process Management is Not
  • How to Create a Successful BPM
  • Types of Business Process Management System
  • Business Process Management Lifecycle
  • Design Phase
  • Modelling Phase
  • Execution Phase
  • Monitoring Phase
  • Optimising Phase
  • Benefits of Business Process Management
  • Implementation of Business Process Management
  • Business Process Automation (BPA) vs Business Process Management (BPM)

Leadership & Management - Module 10:
Communication Skills

  • Effective Listening Skills
  • Verbal Communication
  • Non-Verbal Communication
  • Body Language in Communication
  • Communication Strategies
  • Benefits of Leadership Communication

Leadership & Management - Module 11:
Negotiation Techniques

  • Basic Types of Negotiations
  • Phases of Negotiation
  • Negotiation Techniques
  • Strategies for Identifying Mutual Gain
  • Effective Negotiation Practise
  • Negotiation on Behalf of Others

Leadership & Management - Module 12:
Managing Meetings and Giving Feedback

  • Meeting Process Cycle
  • Purpose
  • Outcomes
  • Steps
  • Capabilities
  • Feedback
  • Purpose and Function in Workgroups and Teams
  • Meeting Checklist: From Planning To Follow – Up
  • And much more...

Leadership & Management - Module 13:
Managing Change

  • What is Change Management?
  • The Change Cycle
  • Human Reaction to change
  • The Pace of Change
  • Adapting to Change

Leadership & Management - Module 14:
Time Management

  • Introduction to Time Management
  • Aspects of Time Management
  • Prioritising the Workload
  • Overcoming Procrastination
  • Managing Deadlines
  • Effective Time Management at the Workplace
  • The Pareto Principle and Tips for Time Management
  • Multitasking

Leadership & Management - Module 15:
Stress Management

  • Definition of Stress
  • Meaning of Stress
  • Understanding Stress
  • How Stress Arises?
  • Different Strategies to Manage stress
  • Tips and Tricks for Stress Management
  • Planning and Organisation
  • Routine
  • Be BOLD

Leadership & Management - Module 16:
Emotional Intelligence in Leadership

  • Emotional Intelligence in Leadership
  • Benefits of Emotional Intelligence
  • Goleman's Emotional Intelligence Model
  • Temperate Leadership
  • Enduring Leadership
  • Fearless Leadership
  • Strong Leadership
  • Passionate Leadership

Leadership & Management - Module 17:
Managing Conflict

  • Definition of Conflict
  • Benefits of Confrontation
  • Prevention of Conflicts
  • Anger Management
  • Conflict Resolution Techniques
  • Research
  • Presentation
  • Take Action

Leadership & Management - Module 18:
Dealing with Office Politics

  • New Hires
  • Interacting and Influencing
  • Dealing with Rumours, Gossip, and Half-truths
  • Office Personalities
  • Getting Support for Your Projects
  • Conflict Resolution
  • Ethical Management
  • Working Well with Others

Leadership & Management - Module 19:
Risk Management

  • What is Risk?
  • Nature of Risk
  • Classification of Risk
  • Types of Pure Risk
  • Financial Risk
  • Different Types of Financial Risk
  • What is Risk Management?
  • And much more...

Leadership & Management - Module 20:
Corporate Responsibility and Ethics

  • Ethical Leadership
  • Corporate Social Responsibilities (CSR)
  • Business Ethics
  • Codes of Business Conduct (or Ethics)

Leadership & Management - Module 21:
Microsoft Word, Excel, Powerpoint

  • Word
  • Excel
  • PowerPoint


All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.


Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

This course is ideal for those in senior-level roles who have leadership responsibilities, such as:

  • Manager
  • Team Leader
  • Supervisor
  • Heads of Department
  • Business Owner
  • Director

Questions and answers

No questions or answers found containing ''.

Anthony Kemp asked:

Recently I've been promoted as a team leader in my job. Here I have to lead and manage some teammates. Does this course offer something good for me?


Dear Anthony Thank you for your query. This course offers comprehensive training for managers, team leaders and supervisors who are new to their role and want to understand the strategies and techniques of managing others. You'll learn to define your leadership style and a range of leadership and management theories, as well as develop the skills to positively contribute towards the team and individual development.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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