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ITIL V4 Foundation Certification

Accredited Course | Online course include exams | 0% Interest Free Plan


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Summary

Price
Save 30%
£625 inc VAT (was £900)
Offer ends 30 April 2024
Study method
Online
Duration
16 hours · Self-paced
Access to content
12 months
Certification
ITIL® 4 Foundation
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Our ITIL® 4 Foundation Online training course will teach you the fundamental ITIL® concepts and terminology, including the seven guiding principles of ITIL® 4 and four dimensions of service management. This qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Manager.

The exam costs of this course is already included in the course price.

Certification

ITIL® 4 Foundation

Description

This online ITIL® 4 Foundation course has been developed by trained industry professionals, knowledgeable on the latest ITIL® 4 syllabus.

What does this course include?

  • Complete ITIL® 4 Foundation online course materials.
  • The ITIL® 4 examination fee.
  • Official, most updated syllabus from AXELOS, ensuring your knowledge and qualification is up-to-date and relevant.

Exam Information

IMPORTANT : You will need to ensure your device is compatible for you to take your exams.

  • 40 multiple-choice questions
  • 26 marks or above (65%) need to pass
  • 60 minutes duration
  • Closed book format

Learning Outcome

  • Understand the key concepts of service management.
  • Understand how the ITIL guiding principles can help an organisation adopt and adapt service management.
  • Understand the four dimensions of service management.
  • Understand the purpose and components of the ITIL service value system.
  • Understand the activities of the service value chain, and how they interconnect.
  • Know the purpose and key terms of 15 ITIL practices.
  • Understand 7 ITIL practices.

Course Access: 6 months

Who is this course for?

Who should take it?

  • Anyone wanting to start a career in IT service management;
  • Anyone already working in IT service management and wants to get an industry recognised qualification.

Entry-level

ITIL Foundation is the entry-level ITIL certification.

Stepping stone to ITSM career

Since the 1980’s, ITIL Foundation certification has been the stepping stone to a career in IT service management. Almost all ITSM jobs at a minimum require ITIL Foundation certification.

Respected qualifications

Professionals who are ITIL-qualified are highly sought after by organisations wanting to apply best practices in IT service management.

Requirements

There are no prerequisites or entry requirements,

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.