ITIL® Service Design - Video Training Course
John Academy
Summary
Overview
ITIL Service Design is one of the essential parts of ITIL Service Lifecycle. The purpose of the ITIL® Service Design – Video Training Course course is to help you to design new IT services.
Throughout the course, you will learn the service design activities and process including a special focus on design coordination, service catalogue management, service level management, risk management, capacity management, availability management, IT service continuity management, information security management, compliance management, architect management, and supplier management. The course aims to enable you to design services that meet the needs of the organisation or programme.
The ITIL® Service Design – Video Training Course course teaches you the purpose, principles and processes of service design. It will also teach you how to organise and implement this as part of overall service management as well as providing guidance on technology-related activities and considerations. The course demonstrates how service design relates to the other stages of the ITIL Service Life-cycle.
Course media
Description
COURSE CURRICULUM
Course Introduction
- Course Organization
- Course Conventions & Agenda
Service Design
- Introduction to Service Design
- Service Design Principles
- Service Design Summary
Service Design Activities
- Introduction to Design Activities
- Aspects of Service Design
- Subsequent Design Activities
- Service Design Activities Summary
Service Design Processes
- Design Coordination
- Service Catalog Management
- Service Level Management
- Availability Management
- Capacity Management
- T Service Continuity Management
- Information Security Managemen
- Supplier Management
- Service Design Processes Summary
Technology, Organization & Implementation
- Technology-Related Activities
- Organizing for Service Design
- Implementing Service Design
- Technology, Organization & Implementation Summary
John Academy: A Great Place to Learn for Everyone, Forever
Expert Authors: We select authors with expertise and experience of training professionals. Our authors are industry experts, academics, authors, face-to-face trainers or online trainers; most often they have a combination of these backgrounds
Engaging Content: Our succinct, bite-sized and business-focussed course materials are designed to deliver the most effective training for you. Each course is made up of modules, manageable learning chunks of text, images, videos and tasks.
Why choose us?
- Study in a user-friendly, advanced online learning platform;
- All the study materials are available in your student portal including videos tutorials.
- One of the most successful online education platforms in the UK.
- Affordable, engaging & high-quality e-learning study materials;
- You will have unlimited access to online learning platform in 24 hours a day, 7 days a week in 12 Months.
- Efficient exam systems for the assessment and instant result;
- The UK & internationally recognised accredited qualification;
- Access to course content on mobile, tablet or desktop from anywhere anytime;
- The benefit of applying for NUS Extra Discount Card;
- 24/7 student support.
- Technical supports and live chat service for your inquiries. This is very helpful for international learners.
- Excellent and flexible mentor supports by our team of experienced tutors/trainers via email.
Assessment & Certification:
To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee.
- Hardcopy Certificate by post - £19
- Soft copy PDF via email - £10
Requirements
Our ITIL® Service Design – Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career path
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
