Skip to content

ITIL® Practitioner

Excelin IT Training Career Academy

Summary

Price
£299 inc VAT
Or £49.83/mo. for 6 months...
Study method
Online
Duration
12 months · Self-paced
Certification
ITIL v2 Practitioner
Professional certification What's this?

Overview

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business’ objectives.

Certification

ITIL v2 Practitioner

Awarded by ITIL®
ITIL® logo

Description

Certification Details:

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL® Practitioner is the next step after ITIL® Foundation for professionals who have already learned the basics of IT Service Management (ITSM).

Available PDUs for this Course Series: 18
By completing this course series, you will earn 18 PDUs.

Available ITIL® Credits for this Course Series: 3
By completing this course series, you will earn 3 ITIL® Credits.

Available CEUs for Course Series Completion: 10
Students can earn up to 10 CEUs for fully completing this course series. This information will be displayed on the certificate of completion.

Course Modules:

Module 01 – Introduction to ITIL Practitioner – 14m

Module2 – ITSM & Continual Improvement – 2hr 21m

Module 03 – Principles & Themes – 53m

Module 04 – Organizational Change Management (OCM) – 46m

Module 05 – Effective Communication to enable CSI – 37m

Module 06 – Use Metrics & Measurement – 52m

Module 07 – CSI Approach – 55m

Module 08 – Integrating CSI with ITIL & Beyond – 46m

Final Exam Practice

Career path

The Practitioner level is the next stage in the ITIL® scheme. It has been developed to provide a step between Foundation and the Intermediate Level and aims to improve the ability of individuals to adopt and adapt ITIL® in their organizations. ITIL® has been adopted by thousands of organizations worldwide to achieve business benefits.

Questions and answers

No questions or answers found containing ''.

Nuno asked:

Does this offer include the exam and certification?

Answer:

Hi Nuno, Thanks for your enquiry for our online course ITIL® Practitioner . Please note we only deliver the course training videos, course materials and quizzes and it does not include Exam fee for certification. If you have any further question, please let us know. Many thanks Customer service

This was helpful. Thank you for your feedback.
Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Similar subjects: Project management, IT
Related searches: Online courses