IT Systems Engineer Specialist Training Pack -with ITIL, Microsoft, CompTIA & Cisco
Ealing Hammersmith & West London College
Summary
Overview
Description
About Cisco
Cisco are an industry-leader in the IT networking sector, providing globally recognised technologies and certifications for networking engineers of all levels of experience.
About CompTIA
CompTIA are the world’s leading tech association who also provide vendor-neutral certifications. CompTIA is the globally recognised gold standard in providing IT certification for IT professionals and provides any worker within the IT industry with a world-renowned certification to help them in their career.
About Microsoft
Microsoft are the world’s leading tech company, and they are one of the biggest brands in the world, let alone in IT. Their aim is to empower individuals and organisations to achieve more through their three key areas: certifications, technology and business support.
About ITIL
ITIL is the number one solution framework and approach to service management in the world. The principles in ITIL will help you in your career as ITIL is the most widely recognised approach to IT Service Management.
Course Units
CompTIA Cloud Essentials
- Characteristics of Cloud Services from a Business Perspective
- Cloud Computing and Business Value
- Technical Perspectives/Cloud Types
- Steps to Successful Adoption of Cloud
- Impact and Changes of Cloud Computing on IT Service Management
- Risks and Consequences of Cloud Computing
CompTIA Network+
- Introduction to Networking
- Networking Standards
- Network Cabling and Transmission
- Understanding TCP/IP
- Network Devices
- Wireless Network
- Wide Area Network
- Remote Access
- Network Security
- Building Scalable High Performance Networks
- Monitoring and Troubleshooting Networks
CompTIA Security+
- Networking Terminology
- Locking Down or Network
- Wireless
- Intro to Security Terminology
- Policies and Standards
- Physical Security
- Risk Analysis
- Disaster Recovery, Business Continuity and BIA (Business Impact Analysis)
- Introduction to Computer Forensics
- Types of Attacks
- System Security Threats
- Security Assessments
- Monitoring and Auditing
- Authentication
- Access Control
- Mitigating Security Threats
- Implementing System Security
- Cryptography
- Public Key Infrastructure
ITIL® Foundation
- Course Focus
- The Service Lifecycle
- Key Concepts and Definitions
- Service Strategy
- Service Design
- Service Operation
- Functions
- Roles
- Technology and Architecture
Microsoft MCSA SQL Server 2012
- 70-461: Querying SQL Server 2012
- 70-462: Administering SQL Server 2012 Databases
- 70-463: Implementing a Data Warehouse with SQL Server 2012
Microsoft MCSE SQL Server 2012 Business Intelligence
- 70-466: Implementing Data Models and Reports with SQL Server 2012
- 70-467: Designing Business Intelligence Solutions with SQL Server 2012
Microsoft MCSA Windows 10 & 8
- 70-688: Managing and Maintaining Windows
- 70-687: Configuring Windows 8
- 70-697: Configuring Windows Devices (Windows 10)
Microsoft MCSA Windows 7
- 70-685: Windows 7, Enterprise Desktop Support Technician
- 70-686: Windows 7, Enterprise Desktop Administrator
- 70-680: Configuring Windows 7
Microsoft MCTS System Centre 2012
- 70-243: Administering and Deploying System Center 2012
Who is this course for?
Requirements
Career path
• IT Support Technician
• IT Support Specialist
• First-Line Support
• Service Manager
• Cloud Support Technician
• IT Security Specialist
• Network Technician
• Network Support Specialist
• Network Security Administrator
• Systems Administrator
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Questions and answers
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