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Interpersonal skills to drive health and safety performance


British Safety Council

Summary

Price
£1,250 VAT exempt
Study method
Classroom
Duration
1 day · Full-time
Qualification
No formal qualification

Location & dates

Location
Address
Chancellors Road
West London
London
W69RS
United Kingdom

Overview

A one-day workshop that provides learners with practical tools and skills to enhance their performance when engaging and interacting with others.

Description

Whilst people normally have the required technical competence for their role, they often lack the softer, interpersonal skills to engage with, encourage and influence others at work.

By developing these soft skills, managers will be better placed to encourage safe and healthy behaviours among the workforce and help drive overall health and safety performance.

Learning outcomes

  • Communicating effectively
  • Developing and maintaining relationships
  • Influencing people
  • Giving and receiving feedback effectively
  • Managing conflict
  • Making ethical decisions.

Each topic is introduced using real-life examples of where health and safety professionals, line managers and supervisors have experienced problems or challenges. Learners are also encouraged to share their own experiences (good and bad).

People with good interpersonal skills will help ensure communications and interactions are effective and more likely to result in improved performance.

Who is this course for?

  1. For health and safety teams
  2. For managers, supervisors and team leaders.

The learning outcomes are the same, but the examples used are audience-specific.

Requirements

No requirements

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.