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Improve Internal Communication to Win Clients


Data Law Limited

Summary

Price
£72 inc VAT
Or £24.00/mo. for 3 months...
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

Learning Outcomes

  • On completion of this course you will have a greater understanding of the importance of internal communication and how this can assist you and your firm win new clients

What is the target audience?

  • This course is suitable for practitioners of all levels

Description

Good internal communication is essential for any business. Law firms are no exception.

There is also no doubt that employees who have mastered internal communication will find it easier to communicate with clients. This in turn will result in increased business, client satisfaction and retention.

In addition, if you can achieve good internal communication within your firm, this will have the added benefit of creating a more enjoyable place to work and will likely result in increased employee productivity, a benefit which often accompanies employee mental well-being.

Aimed at managers and business owners, this session will consider whether communication is an issue for professionals in general, and the business culture within the legal profession. Lecturer Paul Roy of Law Hound will also examine the basics of communication and will offer viewers tips on how to communicate effectively within the workplace.

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.