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Hotel Management: Hotel Receptionist and Hospitality Management

Level 5 Diploma(QLS Hard Copy Certificate Included)>255 CPD Points>Gift: 10 CPD Course + PDF Certificate>Lifetime Access


Academy for Health & Fitness

Summary

Price
£119 inc VAT
Or £39.67/mo. for 3 months...
Study method
Online
Duration
56 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
255 CPD hours / points
Achievement
Certificates
  • CPD Accredited Digital Certificate - Free
  • Diploma in Hotel Receptionist Course at QLS Level 5 - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

13 students purchased this course

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Overview

★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★

Imagine the vibrant buzz of a five-star lobby, the clinking of glasses in a bustling restaurant, the seamless orchestration of a guest's perfect stay. The UK hospitality industry is booming, with a projected growth of 4.8% by 2025. Are you ready to be part of this exciting world?

This comprehensive Hotel Management bundle equips you with the skills and knowledge to excel in various hospitality roles. From welcoming guests with a smile to managing bustling restaurants, this bundle equips you with the skills to thrive in diverse hospitality roles. Master reception operations, hotel management, restaurant service, and customer relations. Develop communication, time management, and digital marketing expertise. Become a confident and versatile hospitality professional, ready to launch your dream career.

With a single payment, you will gain access to Hotel Management bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the main course) and 11 PDF certificates for Absolutely free.

This Hotel Management: Hotel Receptionist and Hospitality Management Bundle Package includes:

  • ➽ Main Course: Diploma in Hotel Receptionist Course at QLS Level 5

10 Premium Additional CPD QS Accredited Courses —

  • ➽ Course 01: Diploma in Hotel Manager at QLS Level 5
  • ➽ Course 02: Hotel Management & Administrative Skills
  • ➽ Course 03: Restaurant Hospitality and Management Diploma
  • ➽ Course 04: Catering Management
  • ➽ Course 05: Concierge
  • ➽ Course 06: Office Admin and Receptionist Skills
  • ➽ Course 07: Customer Relationship Management
  • ➽ Course 08: Phone-Based Customer Service
  • ➽ Course 09: Time Management Training
  • ➽ Course 10: CPA Marketing Fundamentals.

Our Hotel Management: Hotel Receptionist and Hospitality Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today in this Hotel Management Training and gear up for excellence!

Learning Outcomes of Hotel Management: Hotel Receptionist and Hospitality Management

  • Master guest service excellence in hotels and restaurants.
  • Understand hotel operations and management principles.
  • Develop effective communication and customer relationship skills.
  • Apply marketing and administrative best practices in hospitality.
  • Gain expertise in specific areas like catering and concierge services.
  • Enhance your employability with industry-recognized qualifications.

Why Choose Us?

  • Get a Free QLS Endorsed Certificate upon completion of this course
  • Get a free student ID card with this Training
  • This course is affordable and simple to understand
  • This course is entirely online, interactive lesson with voiceover audio
  • Lifetime access to this course materials
  • This course comes with 24/7 tutor support

Achievement

CPD

255 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Start your learning journey straightaway!

*** Course Curriculum ***

➽ Main Course: Diploma in Hotel Receptionist Course at QLS Level 5

  • Module 01: Introduction to Reception and Receptionist
  • Module 02: An Overview of Hotel Industry
  • Module 03: The Process of Selection and Recruitment in Hospitality Industry
  • Module 04: Management of Front Office Operations
  • Module 05: Business Telephone Skills
  • Module 06: Mail Services and Shipping
  • Module 07: Travel Arrangements
  • Module 08: Time Management
  • Module 09: Record Keeping and Filing Systems
  • Module 10: Communication Skills
  • Module 11: Marketing in Travel and Tourism Business
  • Module 12: Customer Satisfaction
  • Module 13: E-Hospitality and Technology

➽ Course 01: Diploma in Hotel Manager at QLS Level 5

  • Module 01: Introduction to Hospitality Management
  • Module 02: An Overview of Hotel Industry
  • Module 03: The Process of Selection and Recruitment in Hospitality Industry
  • Module 04: The Process of Development and Training in Hospitality Industry
  • Module 05: Management of Front Office Operations
  • Module 06: Management of Housekeeping, Engineering and Security Operations
  • Module 07: Management of Food and Beverage Operations
  • Module 08: Management of Service Quality in Hospitality Industry
  • Module 09: Marketing in Travel and Tourism Business
  • Module 10: Accounting in Hospitality Industry

➽ Course 02: Hotel Management & Administrative Skills

  • Module 01: An Overview Of Hotel Reception
  • Module 02: Hotel Reception Standard Procedures
  • Module 03: Customer Service In Hotel Reception
  • Module 04: Communication Skills Required For Hotel Reception
  • Module 05: Telephone Handling In A Hotel
  • Module 06: How To Handle Difficult Hotel Guests
  • Module 07: Administrative Skills As A Hotel Receptionist
  • Module 08: Computer Skills And Programs
  • Module 09: Brand Standards In The Hospitality World
  • Module 10: Being A Team Player: Working With Other Hotel Departments

and much more...

=========>>>>> And 8 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your Certificates as proof of your achievement.

  • PDF Certificate: Free (Previously it was £12.99*11 = £143)
  • QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119)

Who is this course for?

This bundle is open to everybody.

  • New to Hospitality
  • Career Changers
  • Hotel Staff
  • Aspiring Managers

Requirements

You will not need any prior background or expertise to enrol in this Hotel Management: Hotel Receptionist and Hospitality Management bundle.
.

Career path

After completing this Hotel Management: Hotel Receptionist and Hospitality Management bundle, you are to start your career or begin the next phase of your career.

  • Hotel receptionist
  • Hotel manager
  • Restaurant manager
  • Catering manager
  • Concierge
  • Hospitality entrepreneur

Questions and answers


No questions or answers found containing ''.


Tanaj asked:

I wanted to ask 2 question, 1 - Once completed the course, Is the exam multiple choice questions? 2 - Does the certificate have expiry date on it?

Answer:

Dear Tanaj, Thank you for your interest. Yes, the exam will be multiple choice based, and the certificate has no expiry date.

This was helpful. Thank you for your feedback.

Certificates

CPD Accredited Digital Certificate

Digital certificate - Included

Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Diploma in Hotel Receptionist Course at QLS Level 5

Hard copy certificate - Included

Please note that International students have to pay an additional £10 as a shipment fee.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.