Handling Sales Objections & Negotiating Course

Does the thought of an objection to your sales presentation fill you with fear? Do you want to learn how you can get past the objections and secure the deal? If yes, then enrol now!

Each salesperson is worried about taking care of awkward questions that many may see as something that will derail the bringing of the deal to a close. The best approach is to consider them to be an open door as our training course shows. Our Handling Sales Objections & Negotiating Course will set up yourself or your salespeople to manage nearly anything that is thrown their way. You or your group can likewise help themselves by thinking about their approach. In this course you will learn the necessary skills, information and knowledge of handling sales objections and negotiating.

Module One: Getting Started

• Workshop Objectives

Module Two: Three Main Factors

• Skepticism
• Misunderstanding
• Stalling

Module Three: Seeing Objections as Opportunities

• Translating the Objection to a Question
• Translating the Objection to a Reason to Buy
• Case Study

Module Four: Getting to the Bottom

• Asking Appropriate Questions
• Common Objections
• Basic Strategies
• Case Study

Module Five: Finding a Point of Agreement

• Outlining Features and Benefits
• Identifying Your Unique Selling Position
• Agreeing with the Objection to Make the Sale
• Case Study

Module Six: Have the Client Answer Their Own Objection

• Understand the Problem
• Render It Unobjectionable
• Case Study

Module Seven: Deflating Objections

• Bring up Common Objections First
• The Inner Workings of Objections
• Case Study

Module Eight: Unvoiced Objections

• How to Dig up the “Real Reason”
• Bringing Their Objections to Light
• Case Study

Module Nine: The Five Steps

• Expect Them
• Welcome Them
• Affirm Them
• Complete Answers
• Compensating Benefits

Module Ten: Dos and Don'ts

• Dos
• Don’ts

Module Eleven: Sealing the Deal

• Understanding When It’s Time to Close
• Powerful Closing Techniques
• The Power of Reassurance
• Things to Remember

Module Twelve: Wrapping Up

• Words from the Wise
• Lessons Learned

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Expert Authors: We select authors with expertise and experience of training professionals. Our authors are industry experts, academics, authors, face-to-face trainers or online trainers; most often they have a combination of these backgrounds

Engaging Content: Our succinct, bite-sized and business-focussed course materials are designed to deliver the most effective training for you. Each course is made up of modules, manageable learning chunks of text, images, videos and tasks.

Why choose us?

• Study in a user-friendly, advanced online learning platform;
• All the study materials are available in your student portal including videos tutorials.
• One of the most successful online education platforms in the UK.
• Affordable, engaging & high-quality e-learning study materials;
• You will have unlimited access to online learning platform in 24 hours a day, 7 days a week in 12 Months.
• Efficient exam systems for the assessment and instant result;
• The UK & internationally recognised accredited qualification;
• Access to course content on mobile, tablet or desktop from anywhere anytime;
• The benefit of applying for NUS Extra Discount Card;
• 24/7 student support.
• Technical supports and live chat service for your inquiries. This is very helpful for international learners.
• Excellent and flexible mentor supports by our team of experienced tutors/trainers via email.

Assessment:

• At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
• Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.

Certification:

• In addition to the course price there is an additional charge for certificate. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at the following price:
• Hard Copy by post - £39.00
• Soft Copy PDF via email - £24.00

• Entrepreneurs.
• Sales professionals.

• This course is available to all learners, of all academic backgrounds.
• Learners should be aged 16 or over to undertake the qualification.
• Good understanding of English language, numeracy and ICT are required to attend this course.

The Handling Sales Objections & Negotiating Course will be very beneficial and helpful, especially to the following careers:

• Sales manager.
• Sales trainer
• Sales executive.
• Salesperson.
• Much more.

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