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Front Desk Skills Training Level 3 cover image

Front Desk Skills Training Level 3
NextGen Learning

CPD Accredited > 10 CPD Points > Gift: Hard Copy + Digital Certificate & Assessment > Expert Support > Lifetime Access

Summary

Price
£19.99 inc VAT
Study method
Online
Duration
7 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Assessment details
  • MCQ/Assignment (included in price)
Additional info
  • Tutor is available to students
1 student purchased this course

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Overview

Being able to communicate with mostly new people every day as the first representative of a business requires a lot of skills. Without particular skills, you will struggle to fit yourself into this representative role. This Front Desk Skills Training Level 3 course will guide you through the challenging path of the ‘must and must nots’ and pave the way to becoming a pro Front Desk personnel.

Front Desk personnel is the person who sets the first impression on a potential client. In order to continuously set a good first impression, they must be skilful. This Front Desk Skills Training Level 3 course is designed to tutor you in a wide range of administrative practices that will help you to positively improve your company’s reputation.

Skills like Time Management, Travel Arrangement, Record Keeping, and Business Writing are covered in this course. Whether you are looking forward to adding some value to your resume or looking to improve the skills your job requires or thinking about starting a career as a skills trainer, this Front Desk Skills Training Level 3 course will surely help you.

Enrol in this Front Desk Skills Training Level 3 course now — be the exemplary representative of your company when interacting with potential clients.

Learning Outcome:

  • Gain a solid comprehension of Front Desk and Front Desk Personnel.
  • Strengthen your skill set by learning about business telephone skills.
  • Become skilled at mail services, shipping and travel arrangements.
  • Master the skill of organising meetings and conferences.
  • Acquire fundamental knowledge of record keeping and filing systems.
  • Sharpen your skills to apply excellent communication practices at work.
  • Demonstrate on-demand skills like great customer service for clients and colleagues.
  • Learn to handle internal finances and petty cash funding.

What will Make You Stand Out?

On completion of this Front Desk Skills Training Level 3 online course, you will gain:

  • CPD QS Accredited course
  • After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities.
  • Lifetime access to the whole collection of learning materials.
  • Enroling in the Course has no additional cost.
  • 24x7 Tutor Support
  • You can study and complete the course at your own pace.

Assessment details

MCQ/Assignment

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Course Curriculum

Front Desk Skills Training Level 3

Module 1: Introduction to Reception and Receptionist
Module 2: Business Telephone Skills
Module 3: Representing Your Boss and Company
Module 4: Mail Services and Shipping
Module 5: Travel Arrangements
Module 6: Organising Meeting and Conferences
Module 7: Time Management
Module 8: Record Keeping and Filing Systems
Module 9: Business Writing Skills
Module 10: Organisational Skills
Module 11: Communication Skills
Module 12: Customer Service
Module 13: Effective Planning and Scheduling
Module 14: Invoicing/Petty Cash

Show off your new skills with a certificate of completion.

After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free.

Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99.

Who is this course for?

Is This Course the Right Option for You?

This Front Desk Skills Training Level 3 course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment.

Requirements

Without any formal requirements, you can delightfully enrol in this Front Desk Skills Training Level 3 course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace.

Career path

The aim of this exclusive Front Desk Skills Training Level 3 course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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